ShopMelissa.com Avaliações 3

I don’t need my shoes to smell like perfume. I wasn’t aware that Melissa shoes have a “signature scent” as this isn’t mentioned on the box when you buy them. When I was in the shoe store trying them on, all the competing smells of the shoes overpowered the scent of these shoes so I didn’t notice it until I got home. Unfortunately by then it was too late as I bought them on a stopover. Even after a month of airing them out outside, the sickly sweet smell from the shoes is still pervasive. It takes over 300 chemicals to make a fragrance (perfume), and a fragrance this strong and enduring requires some serious chemicals. We have enough chemicals in our environment already. I don’t need extra chemicals wafting from my shoes for me to constantly inhale.

Opened my package from Melissa to a damaged pair of shoes (scratches all over the tops and sides). When I reached out to request an exchange for a new pair without damage and included pictures, they said it’s common for their shoes to arrive with damage due to the way they’re stored and shipped.

Luckily, I purchased shipping protection and reached out to file a claim, submitting the CS email chain and photos directly to them. They quickly closed the claim in my favor and refunded me.

trhey smell so strong and terrible. even after washs