Shopshopslive Avaliações 

77
O TrustScore é 3 de um total de 5

3,2

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Veja o que dizem as avaliações

Avaliado com 3 de um total de 5 estrelas

Eluxury 247 delivers as always! My items are even nicer in person: kudos to Audrey!! On the other hand, SS sent my purchase without the commercial invoice twice and FedEx had to resend it back to SS... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

Trying to buys everal "mui-muiw' those Hawawii print dresses. What is wrong this site? "Best Lives Shops"--great prints great prices.. I press in the printed dress. Comes off another dress. love t... Ver mais

Avaliado com 5 de um total de 5 estrelas

I've been a shopshops customer for years (love you Mumu!) and have purchased probably 10+ designer vintage handbags, new but discounted shoes, clothes, accessories, etc. The live shows are fun, I love... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

I made a purchase following the size chart & surprise, surprise; the items were a NO fit. I immediately made contact for a full refund which they guaranteed but only recently received a response afte... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de Acessórios de Moda
  2. Loja de Malas e Bolsas

Escrito pela empresa

Welcome to ShopShops! The award-winning global livestream shopping app for fashion, beauty and lifestyle. Download ShopShops to discover authentic new and pre-loved designer goods and unlock the best deals. Join our global community for the shopping obsessed!


Informações de contato

3,2

Bom

O TrustScore é 3 de um total de 5

77 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 33% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

3,2

Todas as avaliações

(77)

3 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

So worth it

Winning this giveaway is what makes signing up and joining Lives in the app so special and so worth it.

30 de agosto de 2024
Avaliação não solicitada
logotipo da Shopshopslive

Resposta da Shopshopslive

Thank you so much for sharing your experience. Congratulations on winning one of our giveaways!

Avaliado com 5 de um total de 5 estrelas

I love this live stream platform

I love this live stream platform! not only am I a host/vendor. I’m also a shopper not only is this a great place to get luxury items at a great deal. I’ve also developed so many amazing friendships from all over the world with the most amazing ladies. There is nothing like shopshops out there.

27 de novembro de 2024
Avaliação não solicitada
logotipo da Shopshopslive

Resposta da Shopshopslive

Thank you so much for sharing your experience, Renee! We love watching your livestream events!

Avaliado com 5 de um total de 5 estrelas

Love shopping on ShopShops

Love shopping on ShopShops. Great merchandise at reasonable prices

26 de novembro de 2024
Avaliação não solicitada
logotipo da Shopshopslive

Resposta da Shopshopslive

Thank you so much for you review. We're so glad you are enjoying shopping on ShopShops!

Avaliado com 4 de um total de 5 estrelas

Prices of the bags that i have bought…

Prices of the bags that i have bought from shopshops, most of the host (especially Mumu) are great and treats the buyers with respect.

26 de novembro de 2024
Avaliação não solicitada
logotipo da Shopshopslive

Resposta da Shopshopslive

Thank you for your review, Helen! We will pass along your compliment to Mumu!

Avaliado com 1 de um total de 5 estrelas

Terrible and should not be allowed to trade this way!

One word - disgraceful! How do people get away with this sort of trading. Ive been looking at ShopShops for sometime now, and it looked pretty genuine. Until I made my purchase 1.5 weeks ago - giving them time send the goods for a special event I’m attending on 6 Dec. I bought 1 x Chanel Bag, and 1 x pair Chanel earings, a total cost of over $6,000.00! A week after the purchase they cancelled the order for earings, saying that they were no longer available and the refund would appear in my account within 10 business day. Today 25 Nov, I received another cancellation without explanation that they cancelled my order for the bag, again that the money would appear in my account within 10 business working days. So for over a month they have my $6k and I have no bag or earrings to wear to the event, nor do I have the money to buy them again prior to the event. One other persons comment about this trader was ‘ if I could give Shopshops a minus 10 I would’…. I also agree. How is it OK for traders to do this, why are there no rule and regulations for these type of traders… for all I know they could be some sort of $$investment place and this is there scam!

25 de novembro de 2024
Avaliação não solicitada
logotipo da Shopshopslive

Resposta da Shopshopslive

Hi Laura,

Thank you for reaching out and sharing your experience. We're truly sorry for the inconvenience you’ve faced. After reviewing your purchases, it appears they were from two different sellers. One of these sellers is no longer shoppable on ShopShops, and we're currently investigating the other order to understand why it was canceled.

It looks like you’ve been fully refunded, but we’ll also be following up with you via email to address this further and find a way to make things right. We truly appreciate your patience and understanding.

Best regards,
the ShopShops team

Avaliado com 5 de um total de 5 estrelas

Live online shopping that you can…

Live online shopping that you can trust. All the items that they sell are great!

5 de novembro de 2024
Avaliação não solicitada
logotipo da Shopshopslive

Resposta da Shopshopslive

Hi Maricel,

We're so thrilled you've enjoyed your shopping experience on ShopShops! Thank you for your review. Have a great day!

Avaliado com 1 de um total de 5 estrelas

I was not happy with recent purchase thru auction

I was not happy with my recent purchase thru auction. I tried to have it cancelled but cannot be cancelled due to regulations… 👎🏻 customers should have the right to cancel purchases even if it’s from auction just like regular selling

12 de outubro de 2024
Avaliação não solicitada
logotipo da Shopshopslive

Resposta da Shopshopslive

Hi Mackoy. Thank you for taking the time to write a review and provide us feedback. Unfortunately, all auction bids are final to be fair to all auction participants. We're sorry you did not have a great experience.

Avaliado com 5 de um total de 5 estrelas

What I don’t like is some of the people… Some very disrespectful spending money with them and they won’t even speak to you. You ask something they ignore you when you ask to see something

What I don’t like is some of the people on that thing and look at their page they don’t speak some of them blocked me so I can’t find nothing from them and I don’t think that’s right up and shop with y’all for a few years now I don’t have a lot of money I’m 65 years old and I’m disabled. I try to spend something with every month out of my check. I hope they talk to some of your business and see what’s going on right now. I don’t want to say no names but they know who they is. Thank you.

2 de novembro de 2024
Avaliação não solicitada
logotipo da Shopshopslive

Resposta da Shopshopslive

Hi Charlene,

Thank you for taking the time to write a review. We'd love to improve your experience with us. Please feel free to reach out to us at service@shopshopslive.com with any concerns you have - we're here to help!

Avaliado com 5 de um total de 5 estrelas

I found Shop Shops about a year ago and…

I found Shop Shops about a year ago and have made over 90 purchases. I have not regretted one of them. I was able to buy some great designer items at a fraction of the original cost. Century 21 in New York has host selling items at there store. This makes it even better.

1 de novembro de 2024
Avaliação não solicitada
logotipo da Shopshopslive

Resposta da Shopshopslive

Hi Anthony,

We're so thrilled you are enjoying your shopping experience on ShopShops! 90 purchases - wow! Thank you for your trust and loyalty to our platform. And thank you so much for taking the time to write a review. Have a great day!

Avaliado com 5 de um total de 5 estrelas

Satisfied Shopper

I’m glad that I was able to discover ShopShops a few years ago. I have purchased about 70+ items and I’m happy with every single purchases. I love my LV purse, and wallets. Also other name brands are available on ShopsShops. I’m a very happy customer so far of ShopsShops. All the hosts are really great, but I do have my favorites 🤩 I will be ordering and shopping from ShopsShops for a long time.

11 de outubro de 2024
Avaliação não solicitada
logotipo da Shopshopslive

Resposta da Shopshopslive

Hi Maria,

We're so thrilled you are enjoying your shopping experience on ShopShops! 70+ purchases - wow! Thank you for your trust and loyalty to our platform. And thank you so much for taking the time to write a review. Have a great day!

Avaliado com 5 de um total de 5 estrelas

I never know shopping online can be…

I never know shopping online can be this fun! By talking with the host live I felt i was in the store physically. The sales is good and i am able to get the bag I want for a really good deal~ will come back and shop again!!!

24 de outubro de 2024
Avaliação não solicitada
logotipo da Shopshopslive

Resposta da Shopshopslive

Hi Regina,

We're so happy to hear you are having fun shopping with us on ShopShops! Thank you for taking the time to write a review. We hope you have a great day!

Avaliado com 5 de um total de 5 estrelas

Great customer service to resolve a…

Great customer service to resolve a missing item from order. Easy and fast refund even though a couple weeks after delivery as I was out of town when box arrived. But one item missing and they were great in getting this resolved with a refund right away.

2 de outubro de 2024
Avaliação não solicitada
Avaliado com 3 de um total de 5 estrelas

Host is amazing but SS is very slow to react

Eluxury 247 delivers as always! My items are even nicer in person: kudos to Audrey!!
On the other hand, SS sent my purchase without the commercial invoice twice and FedEx had to resend it back to SS, which delayed me receiving it (it took over a month!). I have notified SS on both occasions: this mishap could’ve been easily avoided, especially if they had paid attention to my 1st email.

11 de agosto de 2024
logotipo da Shopshopslive

Resposta da Shopshopslive

Hi Doan,

Thank you for taking the time to write a review - we really appreciate the feedback and will share with our team. We're glad you're enjoying your Eluxury 247 items and that you've had such a great experience with this seller.

Thank you again,
- the ShopShops team

Avaliado com 1 de um total de 5 estrelas

No Response from Customer Service

I purchased an MCM duffel bag after being told by the host the bag was leather. I specifically asked the host who said the bag was leather. When the bag was delivered, I discovered the bag is made of coated canvas. I have contacted customer service twice, but have received no response.

14 de setembro de 2024
Avaliação não solicitada
logotipo da Shopshopslive

Resposta da Shopshopslive

Hi JC,

We're so sorry to hear of your experience and would like to work with you to resolve this. We don't have your contact information via Trust Pilot. Can you please complete this form and we will get back to you? https://www.shopshopslive.com/pages/contact

Avaliado com 3 de um total de 5 estrelas

BAD CUSTOMER SERVICE ALSO SHIPPING…

BAD CUSTOMER SERVICE ALSO SHIPPING UPDATES SUCKS. SOME OF THE SHOPS SUCK AS FAR AS CUSTOMER SERVICE.
THEY ARE QUICK TO GET THE MONEY BUT SLOW ON ON ANSWERING QUESTIONS AND THE SHIPPING. IT STILL DOESN'T HAPPEN.

17 de setembro de 2024
logotipo da Shopshopslive

Resposta da Shopshopslive

Thank you for your review and the feedback you provided. We will be sure to share with our team. We reviewed your order history, and see that 2 orders were not delivered and subsequently both orders were refunded. If there are any orders outstanding, please let us know at service@shopshopslive.com and we'll be sure to make it right. We're sorry your experience was not what we aim for and will do better next time!

Avaliado com 5 de um total de 5 estrelas

Shopshops is a great place to shop.

This company customer service is great.
James is very quick to respond to my emails and he’s very professional.
Thank you!

11 de setembro de 2024
logotipo da Shopshopslive

Resposta da Shopshopslive

Hi Maria,

We're delighted you have had such a great customer service experience with us. Thank you so much for taking the time to write a review!

Avaliado com 5 de um total de 5 estrelas

I made a purchase not to long ago and…

I made a purchase not to long ago and received full refund back as my parcel was lost in the process of delivery. But the customer service was very seamless and fast and I will be a return buyer!

6 de setembro de 2024
logotipo da Shopshopslive

Resposta da Shopshopslive

Hi Anahil,

Thank you so much for sharing your experience and writing a review. We're so happy we were able to resolve your order issue.

Avaliado com 5 de um total de 5 estrelas

Poshpink Stacy was so helpful and…

Poshpink Stacy was so helpful and definitely found a great bag for me. This is the third awesome bag I have bought from her and she is excellent.

20 de agosto de 2024
logotipo da Shopshopslive

Resposta da Shopshopslive

Thank you for your review. We're so glad you've had multiple great experiences with Poshpink Stacy!

Avaliado com 1 de um total de 5 estrelas

Customer service is terrible

Customer service is terrible. Shopping takes super long and some of the vendors don’t disclose the call outs properly. Terrible refund policy when you don’t get what you describe. If you ask for a refund they ban you from shopping again

19 de agosto de 2024
logotipo da Shopshopslive

Resposta da Shopshopslive

Hi Farhana - I'm so sorry to hear about your experience. It looks like we have issued you a few return shipping labels to return your items back for a refund. However, filing a chargeback with your credit card company is against our terms of service, which is why you are unable to make further purchases. I hope that clarifies things!

Avaliado com 3 de um total de 5 estrelas

I have had good experience with most…

I have had good experience with most shops but a couple of shops having problems .
First one did not disclose there was a rip in leather of handbag and bag smells of smoke.
The other order is lost and have been getting the run around from Seel, insurance I’ve paid for all of my purchases .
Beware of who you shop
From on this forum

16 de agosto de 2024
logotipo da Shopshopslive

Resposta da Shopshopslive

Thank you for your review. We appreciate learning about your experience. Please let us know if you need any additional support by reaching out at https://www.shopshopslive.com/pages/contact.

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