Shortform Avaliações 960

O TrustScore é 4 de um total de 5

4,2

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

As a new user to shortform i am very happy with how the app is presented and how easy it is to use. The in - app navigation is straight forward and informative. Having the tools to be able to scan t... Ver mais

Avaliado com 3 de um total de 5 estrelas

I think the form is good. I just don’t find a lot of the content useful. It has allowed me to scan a lot of material though, so I think it does its job. I need to find a better way of answering t... Ver mais

Avaliado com 5 de um total de 5 estrelas

I was treated with exceptional customer service! They have an outstanding product that really helped me learn more about subjects that interested me from the most credible books.

Avaliado com 5 de um total de 5 estrelas

I love Shortform! As an author and transformational coach, I read over two books per week because I believe great books—when applied—can radically transform our lives and work. Shortform helps me quic... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Empresa de Comunicação Social

Escrito pela empresa

Shortform has the world's best guides to bestsellers and non-fiction books. Learn faster and better.


Informações de contato

4,2

Muito Bom

O TrustScore é 4 de um total de 5

960 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 38% das avaliações negativas

Normalmente responde dentro de 1 mês

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 4 de um total de 5 estrelas

Great Service

Shortform has many interesting books, a lot of interesting articles; I like that you can also listen to them, that additional context is provided, and the summary feature is also very helpful sometimes.

The only things that could be improved, imho:
I am still missing some books that I would like to read or listen too, so the library could still be expanded. And also the price (without any discount) is quite high, therefore I am regularly re-assessing if I still can/want afford the service (still a 'yes' so far).

8 de dezembro de 2025
Avaliado com 3 de um total de 5 estrelas

I enjoy the summaries, app needs work.

I enjoy the summaries, they are concise and actionable. The app/web integration is still wonky. For example, if I'm reading on one device it won't show up on another. The app on iPhone also doesn't play well with audio controls with Car Play - using talk to text or taking a call will interrupt, and then the audio defaults to other apps, requiring opening the phone and clicking play on shortform.

So far, a reasonable value for the money. With some app improvements I'll stick around for another year.

1 de dezembro de 2025
Avaliado com 2 de um total de 5 estrelas

Shortform Review

I like the summary format Shortform uses. However, I subscribed to Shortform based on the recommendation from Ryan Holiday, so I expected A LOT MORE classics to be included. Instead it seems to be heavily focused on self-help, self-development and popular books, which don’t really need a summary as they are already incredibly easy and fast to read.

3 de dezembro de 2025
Avaliado com 5 de um total de 5 estrelas

Shortform has been great it gathering…

Shortform has been great it gathering information, tips, and tools to learn and live the life I want to live.

18 de outubro de 2025
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Resposta da Shortform

Thank you for your kind words. We are thrilled to hear that Shortform is helping you gather the information and tools you need to live the life you want. Your feedback encourages us to keep providing valuable content and support for our users.

Avaliado com 5 de um total de 5 estrelas

Edel was extremely helpful

Edel was extremely helpful, kind, conscientious and knowledgeable in explaining and resolving difficulties that I was having in moving from trial to subscription. She actually did much of it on Thanksgiving!! Thank you!

27 de novembro de 2025
Avaliação não solicitada
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Resposta da Shortform

Thank you for sharing your experience. We are delighted to hear that Edel was able to assist you so effectively, even on Thanksgiving. Your kind words mean a lot, and we will be sure to share your appreciation with her.

Avaliado com 4 de um total de 5 estrelas

I like the idea of this and all the…

I like the idea of this and all the available content but I don’t use it as often as i had hoped to.

27 de novembro de 2025
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Resposta da Shortform

Thank you for your feedback. We are glad you enjoy the content and the concept behind Shortform. We understand that finding time to use it regularly can be challenging and hope you continue exploring it at your own pace.

Avaliado com 1 de um total de 5 estrelas

They charged me for a year after I…

They charged me for a year after I cancelled my free trial! Absolute scam

30 de novembro de 2025
Avaliação não solicitada
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Resposta da Shortform

Thank you for your feedback. Our free trial automatically converts to a paid subscription unless canceled before the end of the trial period, as noted at signup. We understand this can be frustrating and encourage users to reach out to our support team with any concerns.

Avaliado com 5 de um total de 5 estrelas

thoughtful and inciteful reviews

26 de novembro de 2025
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Resposta da Shortform

Thank you for your kind words. We are glad you find our reviews thoughtful and insightful. Your feedback encourages us to keep delivering high-quality content that helps our readers learn and grow.

Avaliado com 4 de um total de 5 estrelas

How Long Is This Going To Take?

My first experience. I liked it. Personally, I would rather read the actual book but time is limited. Even squeezing the summary into my day can be hard. I would suggest (dearly love) to have the opportunity, before pressing +START READING, to have an approximation of how long the read will take. That way I can better fit it into my day. Thanks.

25 de novembro de 2025
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Resposta da Shortform

Thank you for your feedback. We are glad your first experience was positive. Your suggestion about showing an estimated reading time before starting is excellent, and we will share it with our team. We hope Shortform continues to help you make the most of your limited reading time.

Avaliado com 5 de um total de 5 estrelas

Super concise, yet complete

The Short Form guides super concise. You can get the essence of a complete book in under 30 to 60 mins. That gives you lot of time back for other productive activities.

12 de novembro de 2025
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Resposta da Shortform

Thanks so much for the kind words! We’re glad you’re finding the guides clear, concise, and time-saving. It’s great to hear Shortform is helping you get more value out of your reading time. Let us know anytime if we can support your learning further!

Avaliado com 4 de um total de 5 estrelas

Lots of titles

I like the summary style getting right to the point. It looks like a good selection of titles as well.
One thing that kind of irked me was that I did the trial where I was supposed to be notified on the 3rd day. We'll, that reminder never came. I like the product, so it's not a big deal.

13 de novembro de 2025
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Resposta da Shortform

Thanks for the thoughtful review! We’re happy to hear you’re enjoying the straight-to-the-point summaries and wide selection of titles. We're sorry about the missing day-3 reminder — that shouldn’t have happened, and we’ll look into it. We appreciate you giving Shortform a try, and we're here if you ever need anything!

Avaliado com 5 de um total de 5 estrelas

Valuable resources and great service

I reached out looking for a certain book, and Shortform replied very quickly with a link to the Shortform book summary.
There are a huge number of books and articles to explore, I save a lot of time reading the Shortform summary before deciding whether I want to read the full book or not. I also learn lot about book content from the summary without needing to read the book at all.

14 de novembro de 2025
Avaliação não solicitada
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Resposta da Shortform

Thanks so much for the wonderful review! We're glad our team could help you quickly, and it’s great to hear Shortform is helping you explore more books while saving time. Whether you’re previewing a title or learning from the summary alone, we’re here to support your reading journey!

Avaliado com 5 de um total de 5 estrelas

Beats irs competition, hands down

Nicely summarizes content without sacrificing depth. Unlike most comparable programs, this one delivers.

13 de novembro de 2025
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Resposta da Shortform

Thanks so much for the praise! We’re thrilled to hear you’re finding our summaries both clear and genuinely in-depth. We work hard to go beyond surface-level takeaways, so it means a lot that it stands out. Appreciate you being with Shortform!

Avaliado com 1 de um total de 5 estrelas

Refund dispute

I brought this subscription for a year, used it for a few weeks while on holiday but shortly didn't get on with it. I much rather just enjoyed getting the full book on audible and having a real voice. I had at some point through the year believed I had cancelled my subscription from auto renewal. However, another £150 has been taken out of my account. I have messaged them on the same day to only get a response saying we will not refund you the full amount, and the said we don't normally but we will offer you 50%. I have obviously responded that's not good enough and I want the full refund. If they continue to refuse this then I'll be going though my credit card and opening a dispute and chargeback. They also said I would have received an email about the auto renewal date but I have gone though my inbox in detail and all I have is hundreds of emails about shortform promotion of content (even if I did have a reminder email, it would be near impossible to locate it in the mass email form the). Shortform you need to do a lot better, your current practice is extremely poor from a payment and customer service perspective.

13 de novembro de 2025
Avaliação não solicitada
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Resposta da Shortform

We’re sorry to hear about your experience and appreciate you sharing this feedback.

We understand how frustrating unexpected renewals can feel. Our annual plans renew automatically as stated at checkout and in our reminder emails before renewal. While we don’t offer prorated or full refunds after a renewal, our team made an exception to offer a partial refund as a courtesy.

We appreciate your feedback on our communication and renewal process, and we’ll continue working to make this clearer for users in the future.

Avaliado com 5 de um total de 5 estrelas

Quicky and actually very helpful customer support!

Direct and helpful response for payment requests and open about feedback to improve the site in future. Highly rate the experience, especially with support from Edel G

10 de novembro de 2025
Avaliação não solicitada
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Resposta da Shortform

Thank you for sharing your experience! We’re glad to hear our team, especially Edel, could help make things smooth for you.

We really appreciate your feedback and will continue working to improve our payment process and overall experience for all users.

Avaliado com 4 de um total de 5 estrelas

What you carry is great…just need more selections

The information you provide on the books you carry is the best around; just wish your book selection could increase some—especially in eadership, business and military history. What you do have is unmatched in content.

4 de novembro de 2025
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Resposta da Shortform

We’re so glad to hear you find our book guides unmatched in content. Thank you for the feedback on expanding our selection. We are always looking to grow our library, especially in leadership, business, and military history, and your input helps guide that.

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