Shortform Avaliações 960

O TrustScore é 4 de um total de 5

4,2

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

As a new user to shortform i am very happy with how the app is presented and how easy it is to use. The in - app navigation is straight forward and informative. Having the tools to be able to scan t... Ver mais

Avaliado com 3 de um total de 5 estrelas

I think the form is good. I just don’t find a lot of the content useful. It has allowed me to scan a lot of material though, so I think it does its job. I need to find a better way of answering t... Ver mais

Avaliado com 5 de um total de 5 estrelas

I was treated with exceptional customer service! They have an outstanding product that really helped me learn more about subjects that interested me from the most credible books.

Avaliado com 5 de um total de 5 estrelas

I love Shortform! As an author and transformational coach, I read over two books per week because I believe great books—when applied—can radically transform our lives and work. Shortform helps me quic... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Empresa de Comunicação Social

Escrito pela empresa

Shortform has the world's best guides to bestsellers and non-fiction books. Learn faster and better.


Informações de contato

4,2

Muito Bom

O TrustScore é 4 de um total de 5

960 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 38% das avaliações negativas

Normalmente responde dentro de 1 mês

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Love this app

Love this app! I mostly listen to these shortforms and it's great. Even the ones they let IA generate is great. There is one book I'm waiting on in particular, but while I wait I have over a 100 books on my to read list! The price is a bit much if you look at it from a monthly spending, but if you actually use it quite often you realise it's worth every penny. I haven't run into any problems at all😊

28 de outubro de 2025
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Resposta da Shortform

We’re thrilled to hear you’re enjoying the app and have so many books on your to-read list. Thank you for highlighting the value you get from using it regularly. We really appreciate your support and are glad everything has been running smoothly for you.

Avaliado com 5 de um total de 5 estrelas

The support team considered my request…

The support team considered my request and was able to provide a good resolution

1 de novembro de 2025
Avaliação não solicitada
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Resposta da Shortform

We’re glad our support team could help and provide a resolution that worked for you. Thank you for sharing your experience!

Avaliado com 5 de um total de 5 estrelas

Short forms helps you develop the habit of reading

Shortforms provides excellent books and articles on a variety of subjects for those wanting to develop a habit of reading.

1 de novembro de 2025
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Resposta da Shortform

We’re glad to hear Shortform is helping you develop your reading habit. Thank you for your feedback and for enjoying the variety of books and articles we offer!

Avaliado com 4 de um total de 5 estrelas

I listen to audiobooks while walking…

I listen to audiobooks while walking down the street, and in that context, the experience was satisfactory; however, I must mention that I missed having audio summaries in Spanish, which was a deal-breaker for me. Also, you should add more books on economics and technical topics like agile programming and IT project management. Finally, I think you should include the total audio duration of a book and/or the estimated reading time for your summaries.

24 de outubro de 2025
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Resposta da Shortform

We’re glad to hear you enjoyed listening to our audiobooks while on the go. Thank you for sharing your feedback about Spanish audio summaries, additional topics like economics and technical subjects, and including total audio or reading times. We’re always looking to improve our library and features, and your suggestions will help guide future updates.

Avaliado com 3 de um total de 5 estrelas

Good so far

I like it so far. Too early for a higher ranking.

29 de outubro de 2025
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Resposta da Shortform

We’re glad to hear you’re enjoying Shortform so far. Thank you for your feedback, and we hope your experience continues to improve as you explore more of our content.

Avaliado com 5 de um total de 5 estrelas

I had an issue with my subscription

I had an issue with my subscription, and the team handled it with genuine sincerity and care. Their attention and follow-up were highly appreciated.

28 de outubro de 2025
Avaliação não solicitada
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Resposta da Shortform

We’re glad our team could help resolve your subscription issue and that you felt cared for throughout the process. Thank you for sharing your experience and your kind words about our support!

Avaliado com 4 de um total de 5 estrelas

New member

Thorough and available written and audio. Wish there was a simple way to know where you are in the % done/ left.

24 de outubro de 2025
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Resposta da Shortform

We’re glad you’re enjoying both our written and audio content. Thank you for the suggestion about tracking progress. Can you tell us more about this by sending us a message at help@shortform.com?

Avaliado com 5 de um total de 5 estrelas

Really rate this app

Really rate this app. Have tried headway and Blinkist and while good I always felt the level of detail was bit lacking and so didn’t get to unpack enough detail to really absorb ideas. The summaries on Shortform are excellent and much better level of detail. Still doesn’t take too long, like 30-50 minutes. Audio narration great quality. Great selection of books. Won’t take very long at all to feel I’ve got my money’s worth at this rate.

23 de outubro de 2025
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Resposta da Shortform

We’re thrilled to hear you’re enjoying Shortform and find the level of detail in our summaries valuable. It’s great to know the audio quality and book selection are working well for you. Thank you for sharing your feedback and for choosing Shortform!

Avaliado com 5 de um total de 5 estrelas

Love the more in-depth summaries as…

Love the more in-depth summaries as compared to other services. I get a lot out of each book and love that I can listen to the summaries on the go. It’s great that there’s an upfront summary and then a deeper dive, making sure i better absorb what each book has to offer.

19 de outubro de 2025
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Resposta da Shortform

Thank you so much for your thoughtful feedback! We’re thrilled to hear you’re enjoying Shortform’s in-depth approach and finding both the summaries and audio useful. It’s wonderful to know our deeper dives are helping you get even more out of each book.

Avaliado com 5 de um total de 5 estrelas

Great for Learning

Great for all people passionate about learning.

8 de outubro de 2025
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Resposta da Shortform

Thank you so much! We’re delighted that Shortform resonates with your passion for learning. Your support truly means a lot to us.

Avaliado com 2 de um total de 5 estrelas

I like the content, but the app malfunctions

I like the content, but the app does not work well. It plays multiple audio books at the same time and does not seem to have a way to control this. The only way I've found to stop the dysfunctional playing is to delete then reinstall the app. I've had it for a week and this has already happened twice. If the app worked well this would be a 5 star review.

12 de outubro de 2025
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Resposta da Shortform

We really appreciate your feedback and are sorry for the issues you’ve encountered with the app. We’re glad you enjoy the content and have shared your notes about the audio playback bug with our technical team.

Avaliado com 1 de um total de 5 estrelas

Payment dispute went unresolved after…

Payment dispute went unresolved after asking their customer service for help, so I had to file a complaint with BBB and do a chargeback on my credit card.

If you go to the BBB you will see similar complaints of people who have had to deal with non-consentual charges. They will try to extort you for money, and instead of fixing the issue, they will blame the customer and say "you owe them money".

11 de setembro de 2025
Avaliação não solicitada
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Resposta da Shortform

We’re very sorry to hear about your experience and understand how upsetting this situation must have been. We always aim to handle billing concerns fairly and transparently, and we take feedback like yours seriously. While we’re unable to discuss individual cases publicly, our team is happy to review any unresolved issues directly if you’d like to reach out again.

Avaliado com 5 de um total de 5 estrelas

Actual summaries instead of high level…

Actual summaries instead of high level overviews like some competitive providers offer

10 de outubro de 2025
Avaliação não solicitada
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Resposta da Shortform

We really appreciate your kind words! It’s great to know you enjoy the depth and detail that make Shortform summaries stand out.

Avaliado com 5 de um total de 5 estrelas

I am an AVID reader

I am an AVID reader. As an Optometrist I don’t have the time to read the non fiction books I need to. This is the answer to everything I have been seeking The synopsis of the reviewed books are enlightening and the additional comments are insightful. The absolute best app there is!!!! Thanks for all you do!!!
Mark

5 de outubro de 2025
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Resposta da Shortform

Thank you, Mark! We’re delighted that Shortform helps you stay engaged with nonfiction books even with a busy professional schedule. Your kind words mean a lot to our team!

Avaliado com 5 de um total de 5 estrelas

So my subscription renewed for the…

So my subscription renewed for the year, and honestly—I hadn’t meant for it to. I asked if they could refund it, and at first the answer was a flat “no.” But I explained that I really hadn’t intended to renew. The rep said she’d check with her manager, and to my surprise, they came back agreeing to refund half. Honestly, that felt fair. Better than nothing, right?

I genuinely appreciate how they handled it—it showed a willingness to meet me halfway. It’s a great product, I just don’t have the time right now to really use it the way I’d want to.

6 de outubro de 2025
Avaliação não solicitada
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Resposta da Shortform

Thanks for taking the time to share your feedback! We’re happy our team could help find a fair solution and really appreciate your thoughtful words about Shortform.

Avaliado com 5 de um total de 5 estrelas

A Great Way to Understand Hundreds of Books!

I’ve used so many book, information summary services over the years. Shortform is head and shoulders above the rest. Two things that make this service useful to me are; 1. Not only are the summaries approachable, easy to read, and I can get the salient points of the book quickly (to decide if I want to read the entire book), they 2. Provide cross references to other books and articles that I either have read or need to read. The articles, and podcasts provide so much additional content, along with ‘quality of life features’, e.g. reading the book aloud, a great way to come up to speed while driving. All this makes Shortform one of my now go to subscriptions worth every penny.

6 de outubro de 2025
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Resposta da Shortform

Thanks so much for your thoughtful feedback! We’re delighted you’re enjoying Shortform’s summaries, references, and audio features. It means a lot to hear that we’ve become one of your go-to subscriptions.

Avaliado com 3 de um total de 5 estrelas

Good content. Poor delivery.

The trial should not have download restrictions. The audio voices are not naturalistic. The range of books needs to be wider

6 de outubro de 2025
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Resposta da Shortform

Thank you for sharing your honest feedback. We're glad you’re enjoying Shortform’s content and appreciate your thoughtful notes about trial access, audio quality, and book range. We’re always working to improve these areas and your input helps guide our updates.

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