Shortform Avaliações 960

O TrustScore é 4 de um total de 5

4,2

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

As a new user to shortform i am very happy with how the app is presented and how easy it is to use. The in - app navigation is straight forward and informative. Having the tools to be able to scan t... Ver mais

Avaliado com 3 de um total de 5 estrelas

I think the form is good. I just don’t find a lot of the content useful. It has allowed me to scan a lot of material though, so I think it does its job. I need to find a better way of answering t... Ver mais

Avaliado com 5 de um total de 5 estrelas

I was treated with exceptional customer service! They have an outstanding product that really helped me learn more about subjects that interested me from the most credible books.

Avaliado com 5 de um total de 5 estrelas

I love Shortform! As an author and transformational coach, I read over two books per week because I believe great books—when applied—can radically transform our lives and work. Shortform helps me quic... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Empresa de Comunicação Social

Escrito pela empresa

Shortform has the world's best guides to bestsellers and non-fiction books. Learn faster and better.


Informações de contato

4,2

Muito Bom

O TrustScore é 4 de um total de 5

960 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 38% das avaliações negativas

Normalmente responde dentro de 1 mês

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

The outstanding amount of content

Have used it for to days now, and so far have it only been pleasant. The outstanding amount of content have som thing for everyone i think. Only thing i think it could use is the feature of going to your own library with the thing you have previously picked.

30 de setembro de 2025
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Resposta da Shortform

Thanks so much for your thoughtful feedback! We're glad you’re enjoying Shortform’s wide selection and will pass along your great suggestion about the personal library feature.

Avaliado com 5 de um total de 5 estrelas

love it

love it - easy to use in daily life

15 de setembro de 2025
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Resposta da Shortform

Thanks so much! We’re glad you’re finding Shortform easy to use in your daily life.

Avaliado com 4 de um total de 5 estrelas

Good service. Saves time

Good service. What I liked most was the additional commentary and links to related content. On the not so bright side, I live outside the US and with an unfavorable exchange rate so price is a bit expensive, unfortunately. You should adjust the cost according to the local currency.

19 de setembro de 2025
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Resposta da Shortform

Thanks so much for your kind words! We're happy you’re enjoying our summaries and commentary, and we appreciate your feedback about pricing in different regions. Your input helps us improve.

Avaliado com 1 de um total de 5 estrelas

Stay away from this service

Stay away from this service, I do not recommend. I canceled my subscription before my card was charged for another year (there was not any reminder that my earlier deal continues as full price order for another whole year) but they still managed to renew the card.

I emailed them right away I noticed my card had charged that I dont need the service and could they cancel it now when I inform them the same day the renew was done but they only stated they would return 50 percent. Unbeliavable that these days any service can be this way. Stay far from this service, they charge you even you dont want (read also other reviews)!!!

14 de junho de 2025
Avaliação não solicitada
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Resposta da Shortform

We’re truly sorry to hear about your experience and understand how frustrating this situation must feel. We never intend to mislead our users, and we do our best to make renewal and billing terms clear during sign-up. Our team has already processed a partial refund as outlined in our policy, but we’ll review your feedback to see how we can make our renewal reminders and cancellation process even clearer.

Avaliado com 3 de um total de 5 estrelas

The service is excellent, Interface is OK

The service is excellent. Shortform does a great job of summarizing complex concepts into listenable books. While the service is available from apps and web browsers, the interface seems to favor looks over functionality. This is especially noticeable on the iOS Phone app. The buttons are very small, in fact all the text is and hard to see in the car. THey are light colored and contrast poorly against the white background. Perhaps the developers would consider an in car interface, simplified design with the current playing book, and large buttons to the current and favorite lists.

12 de setembro de 2025
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Resposta da Shortform

Thanks so much for your kind and helpful review! We’re glad you’re enjoying Shortform’s content and really appreciate your insights about the app design and in-car usability. We’ll definitely pass your feedback along to our development team.

Avaliado com 1 de um total de 5 estrelas

What a mess

What a mess. Passwords don't sync across platforms: resetting PW 3 times in 2 days is insane. And as far as I can figure out, for the book I wanted, Neil Howe's 580 page "The Fourth Turning is Here," Shortform offers exactly one long page of 7,400 words--in which they seem to try to make Howe's already A++ vocab even more complex. If there's a book search function, it sure isn't evident on the web app. I read 5-10 books a month; this experience was completely unimpressing. Cancelled.

10 de setembro de 2025
Avaliação não solicitada
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Resposta da Shortform

We’re really sorry to hear about your experience and appreciate you taking the time to share detailed feedback. We understand how frustrating technical issues and unclear navigation can be. Our team is actively working to improve syncing across platforms and make book search more intuitive. We’ll also review your comments about the summary to ensure it meets our quality standards. Thank you for giving Shortform a try.

Avaliado com 1 de um total de 5 estrelas

Horrendous experience = Low value…

Horrendous experience = Low value service and misleading fees! Why? Well, before the trial period ended, the company assures that they remind users that the trial period had ended and the subscription fee had been charged, which they didn't receive! Instead, the company charged an annual subscription fee, which is visual and subliminal, which is more suggested when creating an account. After the charge, I requested cancellation of my subscription and a refund, as such a procedure misleads the customer. I received a negative response and was refunded 50% of the yearly fee for having had an active account for solely 5 days. It seems like the company earns mainly on the gullibility of potential users.

9 de setembro de 2025
Avaliação não solicitada
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Resposta da Shortform

We’re very sorry to hear about your experience and appreciate you taking the time to share your feedback. We never intend to mislead our users, and we do our best to make our trial and billing process as clear as possible. Our team will review your comments carefully to see where we can improve. Please feel free to reach out to our support team directly if there’s anything further we can do to help.

Avaliado com 5 de um total de 5 estrelas

Just gave it a try

Just gave it a try, and i wasn't disappointed. Great summarizing and audio narration. Looking forward to more reading and listening. Thanks.

6 de setembro de 2025
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Resposta da Shortform

We really appreciate your kind words! It’s wonderful to hear you’re enjoying both the summaries and audio narrations. Happy reading and listening!

Avaliado com 4 de um total de 5 estrelas

The monthly price is a little high

The monthly price is a little high. But very good quality.

7 de setembro de 2025
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Resposta da Shortform

Thanks so much for your honest feedback! We’re happy you’re enjoying Shortform’s quality and appreciate your input about pricing.

Avaliado com 5 de um total de 5 estrelas

Brilliant!

Honestly love shortform they have the best articles and the best summarys truly phenomenal!

1 de setembro de 2025
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Resposta da Shortform

We really appreciate your kind words! It’s fantastic to know you’re finding our articles and summaries so valuable. Thanks for being part of the Shortform community!

Avaliado com 5 de um total de 5 estrelas
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Resposta da Shortform

Thank you so much for your kind feedback! We're delighted you’re enjoying Shortform’s selection and summaries. Your support truly means a lot to us.

Avaliado com 5 de um total de 5 estrelas

Bestdepth for short summaries!

16 de agosto de 2025
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Resposta da Shortform

Thanks so much for your kind words! We're glad you're enjoying Shortform’s summaries and finding them both concise and insightful. Your support means a lot to us.

Avaliado com 5 de um total de 5 estrelas

Was scammed by Blinkist couldn't access…

Was scammed by Blinkist couldn't access service or cancel got bank involved canclled my credit card. They took money out 12 months later from my new card. Finally got subscription cancelled. Blinkist promised a refund then said no because my bank was involved. A scam. Avoid trust pilot 1.6 rating Shortform is excellent.

25 de junho de 2025
Avaliação não solicitada
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Resposta da Shortform

Thank you for sharing your experience. We’re glad to hear you’re enjoying Shortform and finding it to be a positive alternative. We appreciate your support and look forward to continuing to provide you with an excellent learning experience.

Avaliado com 3 de um total de 5 estrelas

Great, as far as it goes.

I like the book summaries - longer and more detailed than alternative platforms. And that is why I chose Shortform. However, given the level of professionalism associated with the summaries and the relatively high comparative cost, I would have enjoyed a better experience with the platform interface. Simple in the extreme and perhaps lacking some of the functionality that would be useful. I would also suggest that the choice is comparatively limited.

10 de agosto de 2025
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Resposta da Shortform

Thank you for your thoughtful feedback. We’re glad to hear you appreciate the detail and depth of our summaries. We also appreciate your comments on the platform interface and book selection, and we’ll share them with our product team as we continue working to improve the overall Shortform experience.

Avaliado com 5 de um total de 5 estrelas

The shortened content is amazing

The shortened content is amazing! Better in some ways than original. App still needs some work especially audio part.

1 de agosto de 2025
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Resposta da Shortform

Thank you for your feedback. We’re glad to hear you’re enjoying the content and finding it even more valuable in some ways than the original. We appreciate your note about the app and audio, and we’ll share it with our product team for improvement.

Avaliado com 5 de um total de 5 estrelas

Make a book a quick read

Make a book a quick read. I am able to get fresh ideas and decide if I want to spend the time reading the whole book.

5 de agosto de 2025
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Resposta da Shortform

Thank you for your feedback. We’re glad to hear Shortform is helping you quickly discover fresh ideas and decide which books to read in full.

Avaliado com 5 de um total de 5 estrelas

Nice i really like it ,i don't have to…

Nice i really like it ,i don't have to read the whole book for some basic ideas or concepts , don't have to waste a lot of time really nice

4 de agosto de 2025
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Resposta da Shortform

Thank you for your feedback. We’re glad to hear you’re enjoying getting key ideas and concepts quickly without having to read the whole book.

Avaliado com 3 de um total de 5 estrelas

Good service

The service itself is terrific, comprehensive breakdowns of great titles. I believe I cancelled my free trial before the deadline and received a confirmation email, yet I think I was still charged afterward. I emailed Shortform and they have now kindly refunded me. This did take some time to happen but I’m pleased it’s been resolved.

3 de agosto de 2025
Avaliação não solicitada
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Resposta da Shortform

We’re sorry to hear about the delay in resolving your request. That’s not the experience we want for our customers. Please reach out to us again with your cancellation confirmation and charge details so we can review your case immediately and work to issue the appropriate refund.

Avaliado com 1 de um total de 5 estrelas

Did not subscribe to their service yet they charged me and refusing to refund

Did not subscribe to their service, yet they charged my credit card in the middle of the night.

I contacted them, and they offered a “half refund,” claiming “they never do this, but I’m in luck.” What? This is not a service I use, yet they charged me anyway. Now they’re stalling and refusing a full refund.

If the full amount is not refunded within 24 hours, I will file a chargeback dispute.

It appears they are doing this to many others you can find countless complaints online about unauthorized charges from this company.

Steer clear of this company.

31 de julho de 2025
Avaliação não solicitada
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Resposta da Shortform

We’re sorry to hear about your experience. We take billing concerns seriously and aim to make our terms and processes as clear as possible during sign-up. We understand your frustration and want to resolve this matter quickly. Please contact us directly so we can review your case in detail and work toward a resolution.

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