Shukrclothing Avaliações 

26
•
O TrustScore é 3 de um total de 5

3,0

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Excellent online store!! Ordered a ‘Thick Corduroy Hooded Thobe’ on 6th March & it arrived on 14th March, made to order from Jordan. Very well made and a perfect fit, would definitely order from them... Ver mais

Avaliado com 1 de um total de 5 estrelas

DO NOT ORDER - WILL NOT ARRIVE ON TIME. Placed an order online and it's been nine days and it is still in "process". Contacted customer support 3 times and didn't get a single response. They cha... Ver mais

Avaliado com 1 de um total de 5 estrelas

Canceled my $600 Eid order without any reason. I only knew because the money went back into my account. It was things my daughter picked out, I think I ordered a thobe. Imagine spending a couple h... Ver mais

Avaliado com 4 de um total de 5 estrelas

I wanted to order since a few years because I liked their 'East meets West' garments. This year I ordered in the middle of month of Ramadan. Website said it was last call to be delivered... Ver mais

Detalhes da empresa

  1. Loja de Roupas

Informação fornecida por fontes externas variadas

Launched in 2001, SHUKR was the first company to provide contemporary modest clothing which met the aesthetic and cultural needs of the new generation of Muslims living in the West. As the company has developed, it has also attracted a loyal non-Muslim customer base, people who are attracted by the stylish, modest clothing SHUKR offers. SHUKR is proud to be able to serve people of all religions who find that their faith encourages them dress modestly, without having to sacrifice style and beauty. SHUKR also aspires to be a model Islamic business, by applying sacred Islamic values to a contemporary, multinational company. We follow fair trade and ethical labor practices, pursue a path of perfection by producing clothing of the highest standards, and apply Islamic financial and investment principles, avoiding interest-based financing. SHUKR is an Arabic word found in the Qur’an which means gratitude or thanks. God mentions in the Qur’an: "If you give thanks (shukr), I shall certainly increase you" (Qur’an 14:7). The company SHUKR was named as a means of reminding ourselves and others of this important Qur’anic word and principle.


Informações de contato

3,0

Bom

O TrustScore é 3 de um total de 5

26 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Como esta empresa usa o Trustpilot

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3,0

Todas as avaliações

(26)

1 avaliação nos últimos 12 meses

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Avaliado com 3 de um total de 5 estrelas

Concern Regarding Significant Shrinkage of Rayon/Viscose Dresses

The dresses are truly beautiful. For the summer, I purchased several made from rayon/viscose. Unfortunately, despite following the care instructions meticulously, they shrank significantly in the wash — by at least 10 cm. As a result, they became too short for me to wear. It is both disappointing and frustrating that the fabrics do not seem to be pre-washed or otherwise treated to prevent such considerable shrinkage. Friends of mine who have ordered from SHUKR have had the same experience: their dresses also shrank even though they were washed according to the instructions. Because of this, I am now hesitant to order from SHUKR again.

10 de agosto de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Delivery will take FOREVER

Website mentions orders are dispatched immediately for non customised items and total of 3 business days. I have waited 15 days in total and they haven't even sent me a tracking information or any other updates. Poor communication.

11 de setembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

My favorite in the market for modest modern clothing!

Once again Shukr proves to be a trusted modest clothing company that I love and respect. I just ordered two dresses. one is a dress I already own in a smaller size, but the size I have no longer fits me well(it shrank, which is somewhat understandable, and I also gained some weight).
The other is a dress I customized and they were incredibly accommodating, even helping me choose the best fabric for it. I'm so thankful for their stellar customer service. While there might be some delays in response time, the quality of the garments and their willingness to accommodate customizations more than make up for it. I changed my mind a couple of times throughout the process, and they handled it with such grace and professionalism.
2 things I hope for in the future is that they bring back some of their old fabrics.. like the Tencel-linen blend? The tencel denim maybe? and some other more natural quality fabrics they used to have. The other thing is to use pre shrunk fabrics or maybe noting that the garment would shrink ~ approximate amount if washed in hot water or dried on high. I like practical clothes and I don't like using cold water or hang to dry so that would be helpful.
What really makes Shukr stand out in modest clothing businesses is that it prioritizes keeping clothes modest, having ethical practices and making modern designs that blend well wherever a muslima lives.
Keep it up Shukr! Jazakum Allahu khairan!

7 de julho de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Canceled my $600 Eid order without any…

Canceled my $600 Eid order without any reason. I only knew because the money went back into my account. It was things my daughter picked out, I think I ordered a thobe.

Imagine spending a couple hours with your daughter choosing outfits, and seeing her excited for the day her beautiful clothes arrive. Then having to tell her that the company we ordered from (because there’s no Islamic clothing stores here) canceled her order, and she can’t understand why. I guess it’s a good lesson to learn that you can’t even trust brothers and sisters in religion.

15 de fevereiro de 2025
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Satisfied with my purchase.

I wanted to order since a few years because I liked their 'East meets West' garments.

This year I ordered in the middle of month of Ramadan. Website said it was last call to be delivered before Eid.
And indeed, it arrived BEFORE Eid. So thanks for that.
Quality is nice, I could have customized the length a bit, but I only remembered there was a feature on the site afterwards. Maybe they should make it more visible on the website for better user experience.

Another important point is the difference between their .UK and .com websites, where exchange rates make products more expensive for Europeans than for UK residents (a difference of about 50€ for 3 items). This should be fixed IMO.

Customer service was available by whatsapp, which is another good point.

Happy with my order, shukran Shukr

28 de março de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

This company is truly terrible …To all…

This company is truly terrible …To all the muslims who live in the u.s please do not order from them ..f.y.i i ordered my throbe march 10th never received a tracking number until 2 1/2 weeks later after me msg them several times then when it got here it was a 2x instead of the medium i ordered so now i have to spend a extra 100 dollars to get a seamstress to alter the throbe worst experience ever …once again listen to what im saying just go to a nearby islamic store or order one from the U.S .. order #10000063213

27 de março de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

The worst company to ever order clothes…

The worst company to ever order clothes from. Website advertised Eid delivery guaranteed if we order by March 13th. I ordered on March 6th and their excuses was on behalf of Aramex the shipping/tracking company has caused a “slight delay” slight delay when it is a major delay and a false advertisement. 3rd time being disappointed to their lack of professionalism. I will never be a customer of SHUKR ever again and I highly recommend you guys to never use them either.

27 de março de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent online store!

Excellent online store!! Ordered a ‘Thick Corduroy Hooded Thobe’ on 6th March & it arrived on 14th March, made to order from Jordan. Very well made and a perfect fit, would definitely order from them again. Had a few doubts as there are some not so great reviews on here, but my experience was fantastic!!

14 de março de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Ordered over a month ago

Ordered over a month ago, was told tge item woukd take 3 weeks to amend and deliver. Now at week 5, have contacted them twice and been ignored.
Extremely unprofessional and unrealiable.

4 de maio de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I love Shukr!

I love this company! Garments are well made, customer service is good, and shipping is fast. Nothing to complain about, really.

22 de outubro de 2022
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

Disappointed

I always order skirts from shukr and it was good quality and heavy material , but my last 2 orders was not good as expected. The material was light and not good quality, I was really disappointed ☹️

31 de maio de 2022
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Don’t Buy from Shukr, you will not get items on time

Ordered 3 weeks ago and were supposed to be delivered before eid. No delivery, no response from customer service, no update on their website, just showing order processing!
What a disgrace for claiming to be a business when no ethics.
NEVER BUY FROM THEM

6 de maio de 2022
Avaliação não solicitada
logotipo da Shukrclothing

Resposta da Shukrclothing

Assalamu ‘alaikum brother Muhammad, The orders you placed were Made to Item orders and you placed your order after the deadline for Made to Order items. You did not contact us prior to Eid but you sent us repeated messages after Eid. All of your messages were during our one week Eid break so we were unable to respond. Your Trustpilot review was also left during our Eid holidays. You were fully refunded and your orders cancelled as soon as we returned to the office after the Eid holidays. I apologise for the inconvenience caused. However if you had read our Eid delivery date notice carefully you would have noted that Made to Order items have a different deadline date than Inventory items.

Avaliado com 1 de um total de 5 estrelas

DO NOT ORDER

DO NOT ORDER - WILL NOT ARRIVE ON TIME.
Placed an order online and it's been nine days and it is still in "process". Contacted customer support 3 times and didn't get a single response.

They charge premium money for their clothes but can't afford to hire someone to respond to customers. Yeah, being an "ethical company" doesn't just mean paying your designers a high salary - it also means providing customer service and responding to those people who pay your exorbitant prices. Pathetic service. No need for your canned response - will never buy anything again.

29 de junho de 2021
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

Not good experience.

I have ordered clothes from shukr last year before eid. Amazing experience. This year I ordered clothes, same style but in different color. Material was same, however stitching was not right, it was loose. I contacted them via email and WhatsApp, there is no response. And they hadn't refunded my duty yet. Not happy this time.

19 de abril de 2021
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Perfection

I am a loyal customer. I must say that even though they post many pictures of clothes and videos as well, the clothes always appear more beautiful in reality. Never disappointed.

3 de novembro de 2020
Avaliação não solicitada
Avaliado com 3 de um total de 5 estrelas

Not a good experience.

If I had the option to give shukr 0 stars I would. I have ordered clothes expecting them to arrive before Eid as stated on their website. The clothes are arriving after Eid and are not within 5 working days either. We now have no clothes to wear and no time to do any shopping. There clothes are not sold from the UK although they claim to be a UK based store. Do not trust this Shukr. Customer service is also misleading and unhelpful.

Update: Shukr ensured the clothes were delivered before Eid, although I was sent a text stating it would be delivered after Eid. Which was quite distressing. Its was also difficult contacting customer service as you have to create a ticket and wait for a response, which can take time. Also the clothes arrived only a day before Eid. My top was the right size and fitted, but the trousers were too long and I didn't have time to get them adjusted as it was given so close to Eid. The clothes are extremely expensive but generally good stitching. The experience was pretty stressful.

26 de julho de 2020
Avaliação não solicitada
logotipo da Shukrclothing

Resposta da Shukrclothing

I am sorry to hear you had an issue with your order. 99% of all orders are delivered on time. Can you please send us your order number so I can look into this issue. I will be happy to offer you a gift voucher as compensation if you are unhappy with the service you received or the products you purchased.

In addition to the gift voucher, I am happy to give you a full refund if you are not happy with your order including free return shipping if the order did not arrive on time .

Our orders are sent from Amman, Jordan which is clearly stated on our website. Orders are delivered to the UK within 3 days and we offer free shipping to the UK.

We have a 30 day return period (extended to 60 days as of March 2020 due to Covid19) and we refund the full value of the price you paid for the clothing and offer free return shipping if you opt for store credit. We have more details of return shipping fees on our website under Returns and Exchanges so as to help you make an informed decision regarding return shipping options in advance of placing you order. You can read more about this here https://www.shukr.co.uk/returns-and-exchanges

Avaliado com 5 de um total de 5 estrelas

Fast shipping beautiful product.

Fast shipping beautiful product.
The thobes are a perfect fit, the colours and fabric, everthing couldn't be better.
My husband is very happy with the product and would buy from them again.

28 de maio de 2019
Avaliação não solicitada
logotipo da Shukrclothing

Resposta da Shukrclothing

Thank you for your comments. At SHUKR, our mission is to serve our customers by providing beautifully designed clothing manufactured to a superior quality using only the finest and most luxurious fabrics.

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