Shurgard Self Storage - Gypsy Corner Avaliações 

110
O TrustScore é 4.5 de um total de 5

4,6

3 Portal Way, W3 6RT London, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I downsized my unit at the storage last week and found Rivaldo@Gypsy Corner to be of great help. Excellent service, informative, best advice, fast, helpful and done with a smile, thank you Rivaldo!

Avaliado com 5 de um total de 5 estrelas

Rivaldo was very kind, genuine and super informative about prices, options and what would work best for me. 10/10 service! Will definitely be choosing Shurgard in the future thanks to Rivaldo!

Avaliado com 5 de um total de 5 estrelas

I don't know what the hiring process is like at Shurgard, but it is definitely working! The store manager at the Gypsy Corner branch is just fantastic. Flo is constantly helping me out with my storage... Ver mais

Avaliado com 5 de um total de 5 estrelas

Just received a fantastic service and helping hands from their friendly staff Ruvaldo who helped me a lot during the hot weather.


Detalhes da empresa

  1. Garagem
  2. Depósito
  3. Almoxarifado

Sobre Shurgard Self Storage - Gypsy Corner

Escrito pela empresa

Shurgard is a leading self storage provider, offering secure and affordable storage solutions for both individuals and businesses. With more than 350 locations across Europe, including France, Netherlands, United Kingdom, Sweden, Germany, Belgium and Denmark, we provide convenient access to storage space tailored to your needs.

At Shurgard, we understand that everyone's storage needs are different. That's why we offer a variety of unit sizes and features to choose from. Whether you're storing furniture for a move, seasonal items, or business inventory, we have a solution for you.

Our facilities are clean, well-lit, and secure. We offer large access hours to your unit, so you can come and go as you please. We also have a variety of security features in place to protect your belongings, including CCTV cameras, gated entry, and app access.

Shurgard is committed to providing our customers with the best possible storage experience. That's why we offer a variety of convenient features, such as online reservations and online bill pay.

If you're looking for a secure and affordable storage solution, Shurgard is the right choice for you.

Contact us today to learn more about our storage options and to reserve a unit on our website.

For Every Move In Life

Escrito pela empresa

350+ self storage stores across Europe
We operate in urban areas with the majority of our stores located in capital and major cities across Europe.
Access 7 days a week
Access your storage unit via the Shurgard App, and rest assured that only you hold the key to enter your unit.
Moving boxes and storage supplies
We offer moving boxes and storage boxes in different sizes as well as bubble wrap, tape and protection covers at most of our branches.
Expert advice
Over 30 years of experience in the self-storage industry.
Online contract
Experience a fully digital move-in: book your unit and complete your payment online to head straight to your storage unit.
Our App simplify your storage experience
Open gates. Pay invoices. Manage your account. Do it all with your phone.
Free online reservation
All our storage unit prices are displayed online and the reservation on our website is entirely free. No credit card needed.

Informações de contato

  • 3 Portal Way, W3 6RT, London, Reino Unido

4,6

Excelente

O TrustScore é 4.5 de um total de 5

110 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 93% das avaliações negativas

Normalmente responde dentro de 48 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,6

Todas as avaliações

(110)

7.521 avaliações nos últimos 12 meses

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Avaliado com 1 de um total de 5 estrelas

Unannounced price increase with 6 days notice before billing

Their terms and conditions says that the price stays unchanged for 6 months and they would announce within 30 days any price increases.

After 4 months they increase by £59 per month and they send me this as an invoice 6 days prior to the billing date. I emailed Gypsy Corner to amend this as per their terms and conditions and also announced my cancellation of service with them.

Before this they failled to announce me that they introduced an app in order to access the storage and to use the app you need a tolken which I had no clue where to get it from, in order to access my storage unit.

Many emails and calls had to be done to learn how to access the goods and now they have a short notice for price increases shorty after this event. Outrageous company!

If I am to be contacted by the store manager, please do it only by email. Thank you!

6 de maio de 2025
Avaliação não solicitada
logotipo da Shurgard Self Storage - Gypsy Corner

Resposta da Shurgard Self Storage - Gypsy Corner

Hi Claudia. We are very sorry to hear you didn't have a positive experience at Shurgard. We would like to look into this in more detail for you. Please send your customer ID and phone number to info@shurgard.co.uk so we can get in touch and help you. Our team remains at your disposal for any additional questions you may have. Your Shurgard Team

Avaliado com 1 de um total de 5 estrelas

This is my second review about the…

This is my second review about the payment problem relating to my unit at Gypsy Corner. I was promised a refund 7 days ago but still waiting. I am sent two emails to follow up which as usual have been ignored. When I called I was told the refund is being processed in Belgium. Totally unacceptable situation but no idea how to get this refund actioned!

5 de fevereiro de 2025
Avaliação não solicitada
logotipo da Shurgard Self Storage - Gypsy Corner

Resposta da Shurgard Self Storage - Gypsy Corner

Hello Lisa, thank you for taking the time to give us your feedback. We have passed your concerns on to the Store Manager, who will be looking into this and contact you shortly.

Avaliado com 5 de um total de 5 estrelas

Satisfied Customer

The security team working at reception went out of their way to assist us even though he didn't have to. Very clear on instruction of using the storage and parking available.

9 de novembro de 2024
Avaliado com 5 de um total de 5 estrelas

Kind

Kind, patient, helpful. Thank you for the great service.

Dhrue ajid was great!

15 de setembro de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Unfair and Unjust

Had contract with Shugard for over years. had financial difficulties and was not able to pay for three month. I have asked them to extend the payment time for a week. but unfortunately, when I went to make payment a week after the deadline they claimed that my items has been disposed and they will not tell me who has taken the items. the items worth £60,000. I have submitted an internal complaints but have not had any response from them.

27 de março de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

18% price increase!

I have been a customer for years, and been passively accepting above inflation price increases. However, this year Shurgard raised prices 18%! Crazy. Taking the mickey. And they cut access hours to inconvenient times. They really don’t give a damn.

26 de março de 2024
Avaliação não solicitada
logotipo da Shurgard Self Storage - Gypsy Corner

Resposta da Shurgard Self Storage - Gypsy Corner

Hello Martin, we always try to provide our customers the best value for money and understand that a rent increase is never welcome. We invite you to your storage center to go through the different options and maybe move to a cheaper unit. Sure we will be able to find a solution together.

Avaliado com 5 de um total de 5 estrelas

Very Helpful

Just spoke with John, helped me solve an issue. Very sensible approach and a really good bloke

12 de março de 2024
Avaliação não solicitada

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