Signature Car Specialists LTD Avaliações 

113
O TrustScore é 4.5 de um total de 5

4,4

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Buying a car from SCS was a really good experience, no hard sell, and plenty of freedom to look at the car and test drive alone. I purchased a high spec BMW 540i which was finished and professionally... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

5 star rating all the way!!! I bought my Nissan x-trail from signature car specialists this week and I must say from start to finish I can’t fault anything. My car has been mechanically checked the... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

I'd avoid! Bought an A3 from here, dealer failed to mention the that work had been done to bypass the catalytic converter which is an illegal modification due to the emissions. They also mentioned... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Great experience start to finish and even the after care. Never failed to answer the phone and gave straight answers. A calm buying experience with no rushing around. And even with a small issue wi... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Concessionária
  2. Concessionária Audi
  3. Concessionária BMW
  4. Concessionária de veículos motorizados
  5. Revendedora de carros usados

Escrito pela empresa

Award winning German Vehilcle Specialists. Signature Car Specialists.


Informações de contato

4,4

Excelente

O TrustScore é 4.5 de um total de 5

113 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 50% das avaliações negativas

Normalmente leva mais de 1 mês para responder

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,4

Todas as avaliações

(113)

26 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Bmw x4 2017 3.0d

Been looking for a x4 for a few weeks now,soon as I seen signature car specialist example of the x4 3.0d I knew it was the right car for me
From start to finish very professional and punctual left me to go round the car (normal checks) then let me test drive it on my own which I really liked.I would advise anyone to buy a car from signature car specialist if you want the best spec'd car and we'll looked after

19 de abril de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent Customer Service

Great customer service, staff were very helpful and polite, car was in excellent condition and drove beautifully.

Recommend these guys all day long!
Professional and experienced staff. Special thanks to Zak and Abby who made this a very pleasant experience, would buy from these guys again and definitely recommend them to family and friends!!

14 de abril de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

5 STAR SERVICE HIGHLY RECOMMEND

Yet again Signature Car Specialist delivered to the standard that they guarantee.
I purchased my G Series X5 which was delivered to my house in stunning condition and part exchanged my old F15 X5 Which i purchased a few years ago from Signature they made they whole process easy and simple and absolutely love my new X5
Thanks again guys
HIGHLY RECOMMEND SIGNATURE CAR SPECIALISTS

5 de fevereiro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Thank you all at SCS for the brilliant…

Thank you all at SCS for the brilliant service you offered when purchasing my wifes new car. The process was genuinely seamless and I was genuinely taken back at how simple you made the process

We love the X3 and my neighbour Sally will be coming in over the weekend to take a look at your cars. Please do look after her, I’m sure you will

See you when it needs its next service and MOT!

1 de março de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Thankyou!

We recently bought a X4 from this company. The car is quite simply STUNNING…the best looking car we have ever had. The detail and finish on the car are second to none. Easy no pressure sales … basically because they don’t need to the cars sell themselves! Raja is just amazing the loveliest of guys! We would highly recommend this company and would have no issue going back in a few years for another car.. thankyou Raja and Adam so much it’s beautiful!

1 de fevereiro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

amazing service

Bought a BMW 435d from this company, car was delivered and had a small fault. Company was fantastic from start to finish. The Drivetrain censor light went off they fixed and paid for it no problem. Amazing experience from start to finish and can’t recommend the team enough. Thanks again.

John Pickles

14 de janeiro de 2025
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

I recently bought a car from this…

I recently bought a car from this company. I dealt with Abby from start to finish and I was very satisfied with the way he dealt with my enquiries and the purchase of the vehicle. I did not receive any pressure selling from him, he was patient, courteous and answered all my queries relating to the vehicle. Abby is an invaluable asset to the team and his customer service skills are exceptional. I would definitely recommend using this company

14 de dezembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Ford Ranger. Highly recommend SCS.

Bought a ford ranger from scs recently. Previous vehicles I'd viewed were below advertised condition and Adam in sales assured me theirs was worth the 5 hr return trip to view.
I wasn't disappointed and bought the vehicle.
There were outstanding ford recalls which he put right before collection, then on returning home I found an issue with a wheel cap and the load bed lock key. He promptly sent me brand new parts to resolve.
Adam and his team come highly recommended as I judge businesses on sorting issues and I'm VERY particular about things.
Check them out. 100% happy.

1 de outubro de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Bought a BMW X5 from here and was very…

Bought a BMW X5 from here and was very happy at first, now when i say AT FIRST, i really do mean it because very shortly after purchasing the vehicle it started squeaking (the following Morning)..a fully RAC Approved vehicle squeaking? How could that be possible. They collected the car and had to change the break pads, i then had the car back in my possession's and within a couple of weeks i was driving and suddenly the rear suspension dropped completely leaving the car to just bounce uncontrollably, now i have a 1 year old baby in the car with me at all times, we are always up and down the motorway, Thankfully i was not on the motorway at this time going 70mph or this would of most likely been a ‘Death caused by faulty car’ complaint. Anyway..I expressed my concerns with the company and the suspension got fixed after a certain amount of time, i was promised and reassured that this will NEVER happen again and its very rare, cut to about 3 weeks later and surprise surprise it happens AGAIN. Of course i was completely shocked by this as i was promised this wouldn't happen again, they took about 4 weeks to sort out a date for the car to be taken into the garage (Leaving me with no vehicle at all during this time not even a courtesy car), changing my appointment many times messing me around, i then had to arrange a pick-up truck myself to take the car to them, this was never reimbursed by the way, and the. they fixed the car within afew days, i had to also pay for a friend to drive me to the place to collect my car (more expenses on my head). I didn’t get nowhere near enough empathy Shown to me even though the issues were clearly their fault. There is a no refund policy and they are very unhelpful so now I am stuck with a car that who knows when the next issue will occur causing obvious anxiousness when driving.
Do yourselves a favour and never purchase a vehicle from this company. Or you will learn the hard way, just as I did.

1 de junho de 2024
Avaliação não solicitada
logotipo da Signature Car Specialists LTD

Resposta da Signature Car Specialists LTD

Dear Khalil Yehia,
We note this is a duplicate of your previous review, posted after we declined your request to return the vehicle four months post sale on the basis your repayments were higher than what you had originally thought through the the finance company found and used.
As we've already addressed in our response to your original review, the facts are:

Your BMW X5 was purchased March 2024
The brake issue was minor road debris, resolved immediately
The suspension repair was completed promptly at no cost
You requested return citing finance issues unrelated to the vehicle
You threatened multiple negative reviews if we didn't comply

Posting identical reviews across platforms when a business declines unreasonable demands is concerning, particularly from a fellow business owner.
For clarity to other readers: This is a duplicate review posted as part of threatened "multiple negative reviews" after we declined a return outside our terms.
We maintain our commitment to genuine customer service and our RAC-approved standards
Regards,
Paul
Signature Car Specialists.

Avaliado com 1 de um total de 5 estrelas

AVOID

AVOID ! WARNING ! ⚠️

They claim all there vehicles are RAC Approved and road worthy, All the BMW cars they have from over 80,000 have had nothing done to them which means you will have to repair at some point, THATS UNDERSTANDABLE AND EXCEPT-ABLE HOWEVER to have my car in the repair center 3 days later for a front new tyre is not what you expect on a £16,500 car, there was no screen wash, the car was not clean when dropped off and a chillie Doritos empty packet was in the cup holder and the car smelt of cigarettes, Very unprofessional service and very rude staff.

Please avoid

16 de setembro de 2024
Avaliação não solicitada
logotipo da Signature Car Specialists LTD

Resposta da Signature Car Specialists LTD

Dear Mr Yazid Issa,
Thank you for sharing your feedback. We take all customer concerns seriously and would like to address the specific points you've raised.
We have carefully reviewed our customer records and can confirm that we have no record of a customer with your name purchasing a vehicle from Signature Car Specialists. Additionally, we sent a customer information request via Trustpilot to verify your purchase and offer assistance, but have received no response.
All vehicles at Signature Car Specialists undergo a thorough RAC-approved inspection process before sale. The issues you've described - needing a new tyre after 3 days, missing screen wash, poor cleaning standards, food packaging left in the vehicle, and cigarette odors - would be completely contrary to our preparation standards.
We note that your review shares similar language patterns with another recent review from a customer who threatened multiple negative posts after we declined his request to return a vehicle for finance issues unrelated to the vehicle's condition.
If you are indeed a genuine customer, we sincerely want to address your concerns. Please contact our customer service team directly with your purchase details so we can investigate and resolve these issues promptly.
Our reputation is built on transparency and customer satisfaction, which is why we maintain detailed records of all sales and follow-up on all legitimate concerns.
Regards
Paul
Customer Care Team
Signature Car Specialists

Avaliado com 1 de um total de 5 estrelas

Dodgy dealer! Recommendation: AVOID!

Dodgy dealer, even tried to blackmail me upon (paid) receipt of the car!

All sweetness, until we discovered a major, non-advertised and never mentioned huge scratch all over the rear windscreen. At that point, and given that we arranged a pick up on arrival by airplane, the so-called dealer tried to blackmail us into not complaining! However, by then we already paid and got the papers.

Within days, the car showed a serious oil leak. Following the RAC warranty procedure, I took it to Audi who discovered that whoever did the service incompetently used two washers instead of one. Also, despite the car being advertised as fully and newly serviced, they discovered that the brake fluid hadn't been changed.

RAC refused responsibility and blamed it on the dealer. The so-called dealer claims that they should have been contacted (not RAC procedure at all) and denies any responsibility, as usual. They even laughably threatened to sue for giving them bad, factual marks in an invitational RAC survey! Hence, I doubt that even most of the reviews here are real and not left under threat of supposedly legal action.

Either way, there is zero trust here, they have broken it every single time. Based on our personal experience, there is only one recommendation we can give: AVOID AT ALL COST!

6 de setembro de 2023
Avaliação não solicitada
logotipo da Signature Car Specialists LTD

Resposta da Signature Car Specialists LTD

We’re sorry to hear that you were unhappy with your experience. At Signature Car Specialists in August 2023. We pride ourselves on going the extra mile for our customers, and your case was no exception. To clarify the situation: we understand that you were on a road trip to Poland when the vehicle you had previously purchased from another dealership broke down. In an effort to assist you at very short notice during this challenging time, we personally delivered your new vehicle to Heathrow Airport upon your return to the UK — something we were happy to do to help accommodate your needs so that you could continue your road trip. At the point of handover, you raised a concern about a minor mark on the rear windscreen. This was a superficial imperfection, expected on an 11-year-old vehicle. Despite this, you made an unreasonable demand for a substantial reduction in price, which we felt was not justified. We were transparent in our communication and made it clear that if the vehicle did not meet your expectations, you were under no obligation to proceed. You ultimately chose to go ahead with the purchase voluntarily. The oil leak issue that later emerged was the result of specifically, an error involving the use of two washers instead of one. Although we understand you pursued this through the RAC warranty route, we were not contacted directly at the time, which limited our ability to assist further. It’s unfortunate that your review seems to reflect disappointment over not receiving a discount, rather than the service or vehicle itself. We always aim to treat every customer fairly and honestly, and we stand by how we handled this situation.
Best regards,
Paul
Signature Car Specialists

Avaliado com 5 de um total de 5 estrelas

Had bad experience with other car…

Had bad experience with other car dealers in past. (this always makes you apprehensive when buying secondhand cars). But these guys really do go above and beyond to help people with any concerns when buying from signature car specialist even when you're on edge. Thank you for your continued support.

29 de agosto de 2024
Avaliação não solicitada
logotipo da Signature Car Specialists LTD

Resposta da Signature Car Specialists LTD

Dear Leon,
Thank you for trusting us at Signature Car Specialists despite your previous negative experiences with other dealers. We completely understand how past disappointments can create apprehension when buying secondhand cars, and we're honored that you gave us the opportunity to earn your confidence.
We're pleased to know that our team went above and beyond to address your concerns and help ease your worries throughout the buying process. Creating a positive, supportive experience for customers who may feel on edge is something we prioritise.
Your feedback about our continued support means a great deal to us. We'll always be here to assist you whenever you need us.
Thank you again for choosing SCS and for sharing your experience.
Sincerely,
Paul
Customer Care Team
Signature Car Specialists

Avaliado com 5 de um total de 5 estrelas

Excellent Customer Service

Bought a car off SCS about six months ago. Amazing service and hassle free transaction. Really pleasant staff and seamless sale.
Will definitely recommend and use these guys again!

13 de março de 2024
Avaliação não solicitada
logotipo da Signature Car Specialists LTD

Resposta da Signature Car Specialists LTD

Dear Dominic,
Thank you for taking the time to share your feedback about your car purchase experience with us six months ago. We're delighted to hear that you found our service amazing and the transaction hassle-free.
It's wonderful to know that our staff made the sale seamless and pleasant for you. The fact that you're still satisfied with your purchase half a year later and would recommend us to others is the best endorsement we could ask for.
We look forward to serving you again in the future and truly appreciate your recommendation.
Sincerely,
Paul
Customer Care Team
Signature Car Specialists

Avaliado com 5 de um total de 5 estrelas

Sammy at signature cars is fantastic…

Sammy at signature cars is fantastic and sorted everything ,she goes above abd beyond ,I had a nasty car accident in previous car needed new car she kindly did all paper wk deluevery tomorrow, I can't recommend her enough really awesome ,so you want peace of mind warranty delivery and good service GO HERE WONT DISAPPOINT

13 de agosto de 2024
Avaliação não solicitada
logotipo da Signature Car Specialists LTD

Resposta da Signature Car Specialists LTD

Thank you for your glowing feedback about Sammy and her exceptional service at Signature Car Specialists. We're truly grateful to hear how she went above and beyond to assist you, especially during such a challenging time following your car accident.
Sammy exemplifies the level of care and dedication we strive for at SCS. We're delighted that she was able to handle all the paperwork and arrange prompt delivery for your new vehicle, providing you with peace of mind when you needed it most.
Your enthusiastic recommendation means a great deal to our entire team. We'll make sure Sammy receives your kind words – she'll be thrilled to know how much her efforts were appreciated.
Thank you for choosing Signature Car Specialists, and we hope your new car brings you many safe and happy miles ahead.
Sincerely,
Paul
Customer Care Team
Signature Car Specialists

Avaliado com 5 de um total de 5 estrelas

A massive thank you to SCS

I want to say a massive thank you to Signature Car Specialists! Buying a used car can be a minefield but the guys at SCS made it easy by being great at what they do. After looking round at several cars It was refreshing to deal with people that are honest and reliable. I love my new car and had a very good experience with SCS both during and after the sale. I can whole heatedly recommend them as great people to buy from 10/10 from me!

1 de junho de 2024
Avaliação não solicitada
logotipo da Signature Car Specialists LTD

Resposta da Signature Car Specialists LTD

Thank you so much for your fantastic feedback and the 10/10 rating Graham! We're truly honored by your kind words about your experience with Signature Car Specialists.
We understand how challenging and overwhelming buying a used car can be, which is why we work hard to make the process as straightforward and transparent as possible. It's incredibly rewarding to know that you found our team honest, reliable, and great at what we do - these are the core values we strive to uphold with every customer.
We're thrilled that you love your new car and that your experience with us has been positive both during and after the sale. Your wholehearted recommendation means the world to us.
Thank you again for choosing SCS and for taking the time to share your experience. Should you need anything in the future, we're always here to help!
Sincerely,
Paul
Customer Care Team
Signature Car Specialists

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais