Silverwings Benefits Avaliações 61

O TrustScore é 4.5 de um total de 5

4,6

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Everyone we were in touch with at Silverwings was very helpful, professional and courteous. I could/would never have completed the application form on my own without Silverwings’ help. I still haven... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

We spoke to Tony who was absolutely wonderful and made the whole process so easy and not stressful, would highly recommend Thank you so much Tony

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I would never have completed the forms. Losing our winter fuel allowance last year really annoyed me. I had never claimed anything and struggled for years with health issues and managed somehow to... Ver mais

Avaliado com 5 de um total de 5 estrelas

I saw an add for Silverwings and decided to give them a call. They were very courteous and talked me through the process of making a claim. Not very long afterwards the DWP informed me that my appli... Ver mais

Detalhes da empresa

  1. Serviços de cuidados para idosos
  2. Organização de Serviços e Suporte a Deficientes
  3. Serviço de assistência médica domiciliar

Escrito pela empresa

Silverwings Benefits is a specialist organisation dedicated exclusively to helping older people and their families claim Attendance Allowance. We know that the process of applying for benefits can feel overwhelming, especially when it involves long forms, complex questions, and calls to the Department for Work and Pensions (DWP). That’s why our friendly and experienced team take care of everything on your behalf — from start to finish. We have a proven 96% success rate in securing Attendance Allowance for our clients. This means that in nearly every case we handle, people receive the vital financial support they are entitled to. Our advisors guide you step by step, asking the right questions, completing the application accurately, and making sure no important details are missed. We also take the time to explain the process clearly, so you and your family feel confident and supported throughout. Attendance Allowance can make a real difference to daily life. It helps with the extra costs of care and support, and can also open the door to additional benefits such as Pension Credit, Housing Benefit, Council Tax Reduction, Carer’s Allowance, and Blue Badge parking permits. By working with Silverwings Benefits, you are not only increasing your chances of a successful claim, but also gaining peace of mind that you have expert support on your side. Our mission is simple: to remove the stress and uncertainty from the Attendance Allowance application process, and to help older people live more comfortably, with the financial support they deserve. With Silverwings Benefits, you’ll always receive patient, compassionate, and professional service from a team that cares about making a difference.


Informações de contato

4,6

Excelente

O TrustScore é 4.5 de um total de 5

61 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 66% das avaliações negativas

Normalmente responde dentro de 24 horas

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Avaliado com 5 de um total de 5 estrelas

I would never have completed the forms

I would never have completed the forms. Losing our winter fuel allowance last year really annoyed me. I had never claimed anything and struggled for years with health issues and managed somehow to keep working at a low level. I retired wrecked but struggled on grateful for what i had. I have a number of disabilities that have got worse over time and additional ones. They helped me complete the forms with kindness and time . I can't thank them enough for their help. Recommend without hesitation.

16 de janeiro de 2026
Avaliado com 1 de um total de 5 estrelas

Unethical organisation, preying on the most vulnerable people in our society. Seek support elsewhere and for FREE.

I work in a support capacity for vulnerable people. I was appalled to learn today that this organisation has charged a 69 year old veteran £1000+ to complete an attendance allowance application on his behalf. Whilst he was awarded the higher level, there are many organisations that assist people for free with these types of things (for eg Age UK, Citizens Advice, Carers UK etc). I find this organisation unethical, and believe that it is preying on the most vulnerable people in our society.

9 de dezembro de 2025
Avaliação não solicitada
logotipo da Silverwings Benefits

Resposta da Silverwings Benefits

Thank you for sharing your concerns. We understand why paying for support with a benefit application can raise strong feelings, particularly when the individuals involved may be older or vulnerable.

We want to be clear that our service is entirely optional. From the outset and throughout the process, we clearly and repeatedly explain our fees, and we also make it clear that Attendance Allowance can be applied for independently without using a paid service. Clients only proceed once they have confirmed they understand this and wish to continue.

Our service is designed for people who want specialist, hands-on support with what many find to be a complex and overwhelming application. We spend significant time gathering detailed information, asking structured eligibility questions, and ensuring applications are completed accurately and comprehensively in line with DWP guidance.

As a result of this expertise:
-We increase the likelihood of a successful award to around 96%
-Over 80% of our clients are awarded the higher rate

Many clients seek us out specifically for reassurance, accuracy, and to reduce stress during the process

In terms of cost, our fee is 18% of the first year’s award (including VAT). Attendance Allowance is an ongoing benefit, and many clients continue to receive it for several years. For example, a higher-rate award can exceed £10,000 over two years, with no further fees payable beyond the first year. When viewed in this context, many clients feel the cost represents value for the level of support provided.

We take transparency, consent, and professionalism seriously, and clients are never pressured to proceed. Our intention is not to exploit vulnerability, but to offer a clear, paid alternative for those who want expert support and choose to use it.

Avaliado com 5 de um total de 5 estrelas

Excellent service

Excellent service.
One on one consultation to avoid pitfalls I've experienced in the past.
Although I was told that the process could take up to twelve weeks, my application was approved and my first payment received in under one month.
I am delighted to recommend Silverwings to any and all who need assistance in making a claim.
Their fees are, I feel, entirely reasonable, considering the benefits received.

31 de outubro de 2025
Avaliado com 5 de um total de 5 estrelas

A Molly Bradshaw contacted me after I…

A Molly Bradshaw contacted me after I rang their No.she talked me through the whole process speaking layman's terms and therefore very easy to understand and follow.I would recommend Silver wings to any body who is struggling to fill the forms out

31 de outubro de 2025

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