Silverwings Benefits Avaliações 61

O TrustScore é 4.5 de um total de 5

4,6

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Everyone we were in touch with at Silverwings was very helpful, professional and courteous. I could/would never have completed the application form on my own without Silverwings’ help. I still haven... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

We spoke to Tony who was absolutely wonderful and made the whole process so easy and not stressful, would highly recommend Thank you so much Tony

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I would never have completed the forms. Losing our winter fuel allowance last year really annoyed me. I had never claimed anything and struggled for years with health issues and managed somehow to... Ver mais

Avaliado com 5 de um total de 5 estrelas

I saw an add for Silverwings and decided to give them a call. They were very courteous and talked me through the process of making a claim. Not very long afterwards the DWP informed me that my appli... Ver mais

Detalhes da empresa

  1. Serviços de cuidados para idosos
  2. Organização de Serviços e Suporte a Deficientes
  3. Serviço de assistência médica domiciliar

Escrito pela empresa

Silverwings Benefits is a specialist organisation dedicated exclusively to helping older people and their families claim Attendance Allowance. We know that the process of applying for benefits can feel overwhelming, especially when it involves long forms, complex questions, and calls to the Department for Work and Pensions (DWP). That’s why our friendly and experienced team take care of everything on your behalf — from start to finish. We have a proven 96% success rate in securing Attendance Allowance for our clients. This means that in nearly every case we handle, people receive the vital financial support they are entitled to. Our advisors guide you step by step, asking the right questions, completing the application accurately, and making sure no important details are missed. We also take the time to explain the process clearly, so you and your family feel confident and supported throughout. Attendance Allowance can make a real difference to daily life. It helps with the extra costs of care and support, and can also open the door to additional benefits such as Pension Credit, Housing Benefit, Council Tax Reduction, Carer’s Allowance, and Blue Badge parking permits. By working with Silverwings Benefits, you are not only increasing your chances of a successful claim, but also gaining peace of mind that you have expert support on your side. Our mission is simple: to remove the stress and uncertainty from the Attendance Allowance application process, and to help older people live more comfortably, with the financial support they deserve. With Silverwings Benefits, you’ll always receive patient, compassionate, and professional service from a team that cares about making a difference.


Informações de contato

4,6

Excelente

O TrustScore é 4.5 de um total de 5

61 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 66% das avaliações negativas

Normalmente responde dentro de 24 horas

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Avaliado com 4 de um total de 5 estrelas

Very pleased/ Satisfied

Very helpfull and polite when filling the form in. Made a far better job of doing it than I would if I had filled it in on my own.
Still had to answer a few questions from DWP over the phone and physically sign 2 parts of the form, which I wasn't expecting (Might be worth making people aware). All in all, very happy.

31 de outubro de 2025
Avaliado com 5 de um total de 5 estrelas

I’m very happy…

I’m very happy with silverwings very friendly efficient service we’ll worth the money. Kept me up to date with everything. I would never have completed the claim without their expert help. I whole heartedly recommend these guys

10 de outubro de 2025
Avaliado com 5 de um total de 5 estrelas

I applied for Benefits as I have…

I applied for Benefits as I have started to decline in my 70’s and require assistance. The DWP invited me to an interview. My wife assisted me to get to the interview. Where a very rude DWP representative told me “ You managed to get to the office so you don’t need benefits!! Thank you for coming”. At a total loss a friend suggested I contact Silverwings. The best thing I could have done, they were understanding, helpful and helped me achieve my benefit award.
When the DWP called to tell me that my claim had been successful the told me that I shouldn’t have used Silverwings as they would charge me a fee. Well if it wasn’t for Silverwings I wouldn’t of obtained the benefit so I think the fee was more than worth every penny.

30 de setembro de 2025
Avaliado com 1 de um total de 5 estrelas

Unethical

Hi folks, I am a former employee of the civil service. I am writing this as I find this service completely unethical. There are free services set up by the government to help people complete claim forms. The only purpose this company serves is to profit off your own unfortunate circumstances. Please look elsewhere and avoid services like these. They encourage you to enter a legal pact which entails you handing over 15% of your attendance allowance award (which only you are entitled to). Stay vigilant.

26 de setembro de 2025
Avaliação não solicitada
logotipo da Silverwings Benefits

Resposta da Silverwings Benefits

Thanks for taking the time to comment. We agree: free options do exist (DWP, Citizens Advice, Age UK). We signpost those on our website and in our calls. Using us is entirely optional.

Many people still choose a paid service because they:

need hands-on help gathering evidence and wording answers,

can’t face long waiting lists or limited appointment slots,

have already been unsuccessful and want specialist support to re-apply.

Our approach is simple and transparent:

Fee: 15% of the first year’s award only, clearly stated upfront and in our contract.

Backdated awards: Attendance Allowance is often backdated, so in most cases the backpay covers our fee. If not, we offer interest-free payment plans.

Results: Based on our internal data, our re-applications succeed at a very high rate. Every case is individual, but our job is to give clients the best chance of success and to keep them informed all the way.

We never pressure anyone to use us and we actively encourage people who prefer free help to use it. For anyone considering support, we’ll happily explain all routes (free and paid) so they can choose what’s right for them.

If you’re a former civil service employee and have specific concerns, please contact us so we can discuss them constructively. We’re proud of the care we give our clients and we welcome scrutiny.

— Silverwings Benefits

Avaliado com 5 de um total de 5 estrelas

Very impressed with all aspects of…

Very impressed with all aspects of Siverwings, from the first contact filling in the simple on-line form, through to receiving my first payment.
Molly was extremely knowledgeable and helpful with the application questions, and the Silverwings team were always on hand if I had any questions.
The decision to grant my application was through very quickly, and the first payment went straight into my bank account, and the way prices are rising, this is a very welcome payment that comes every 4 weeks…

11 de setembro de 2025

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