Ordered 2 Scanpan frying pans. Checked the price through the manufacturing company but found these cheaper with ‘Simmer & Slice’ They arrived today, you can feel the quality these pans offer - would... Ver mais
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Veja o que dizem as avaliações
Would be lovely to review my purchases but to-date not received! Saw on the tracking they were supposed to deliver and said that there was nobody there. I was in all day and no one attempted deliver... Ver mais
A empresa respondeu
Truly excellent service. Emile Henry Mini Baguette Baker bought for a well discounted price. Same day dispatch, next business day delivery. Some really nice touches - handwritten 'thank you' card and... Ver mais
So seldom to find courteous, efficient and prompt service these days. One has to be so aware of sharp practices with on line shopping as honesty is now a rare commodity. Was delighted to find this he... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
At Simmer & Slice, we believe great food brings people together, and every great meal starts with the right tools. Based at Trentham Shopping Village in Stoke-on-Trent, we're an independent cookshop built around a genuine love of cooking, baking, entertaining and everything that happens around the kitchen table. We carefully select cookware, knives, bakeware, gadgets and gifts that offer real quality, performance and value. Whether you're a seasoned home cook, an enthusiastic beginner or searching for the perfect gift, we're here to help you find products you'll enjoy using for years to come. What makes us different isn't just what we sell, it's how we sell it. We believe in proper customer service, honest advice and taking the time to help people make the right choice. No hard sell, no gimmicks, just knowledgeable people who are passionate about food, cooking and the products we stock. As an independent business, we're proud to be part of the local community and proud to champion brands that share our commitment to quality and craftsmanship. Our aim is simple: to help make cooking more enjoyable, more rewarding and a little more special, every single day.
Informações de contato
Unit 39, Trentham Retail Village, ST4 8AX, Stoke on Trent, Reino Unido
- 01782 572919
- info@simmerandslice.co.uk
- simmerandslice.co.uk
4,3
Excelente
313 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 2 semanas
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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Very pleased
I didn't fine the website the easiest to use, but the service was excellent
9 de maio de 2022
Resposta da Simmer and Slice Ltd
We have tweaked it BUT Thank you, much appreciated feedback
Excellent quick efficient service
6 de maio de 2022
Resposta da Simmer and Slice Ltd
Thank you, much appreciated
Great quality product’s exceptional…
Great quality product’s exceptional communication and any problems delt with promptly first class
2 de maio de 2022
Resposta da Simmer and Slice Ltd
Thank you, much appreciated
Excellent service with a personal touch.
26 de abril de 2022
Resposta da Simmer and Slice Ltd
Thank you, much appreciated
Happy with our new Scanpans
Really good products, very prompt delivery, good value for money.
25 de abril de 2022
Resposta da Simmer and Slice Ltd
Thank you, much appreciated
Brilliant Customer Service dealing with problem
This is my first purchase from this company. The goods arrived promptly and I followed the instructions for the four lingots for my indoor garden. Unfortunately one of the four did not germinate - I contacted the company who responded immediately and have replaced the plant. Im very impressed with the speed and the friendly way they handled my problem. The other three have grown brilliantly so I am very happy with the excellent customer service I have received.
25 de abril de 2022
Resposta da Simmer and Slice Ltd
Thank you, much appreciated
Resposta da Simmer and Slice Ltd
Thank you, much appreciated
Great service and was the only place to…
Great service and was the only place to stock the goods I needed. I'll be back!
5 de abril de 2022
Resposta da Simmer and Slice Ltd
Thank you for your review, much appreciated :)
Had an issue with a wusthof which…
Had an issue with a wusthof which needed replacing, I have to say their customer service is outstanding I spoke to a gentleman called Michael who was very helpful during the whole process. Delivery in two days. 100% would recommend this company.
4 de abril de 2022
Avaliação não solicitada
Resposta da Simmer and Slice Ltd
Thank you for taking the time to say this. Michael will be over the moon and I have already thanked him, he is our apprentice and is relatively new to our way of the world. :)
Resposta da Simmer and Slice Ltd
Thank you kindly
I had a problem with a scanpan i…
I had a problem with a scanpan i purchased so i rang Haus in stoke on trent apoke to a gentleman called Michael sent him pictures of the pan and a replacement arrived by 14.00pm the nextday thank you Michael A first class service of a quLity product
25 de março de 2022
Avaliação não solicitada
Resposta da Simmer and Slice Ltd
Tis Michael again.... That's the second time in two weeks he's had such a nice comment. Thank you for taking the time to write. It means so much! :)
Excellent service
Excellent service, fast turnaround for delivery and a wonderful hand written note in with my order.
Just a lovely company to deal with.
22 de março de 2022
Resposta da Simmer and Slice Ltd
Thank you :)
Great product and brings a lot of…
Great product and brings a lot of enjoyment to our kitchen and cooking.
Couldn’t believe an order placed at midday was received am the following day
17 de março de 2022
Resposta da Simmer and Slice Ltd
We all love cooking? Well we do! Hope you get as much enjoyment as we do with our products!
Extremely pleased with their service
I used them for the first time and I am extremely happy with their service. I’ve ordered large Wusthof cutting mats; by mistake they’ve sent me small ones. When I called them , they were very helpful; immediately sent the right size ( the next day!) and wanted me to keep others as an apology. I thought this was very good service. They won me!
17 de março de 2022
Avaliação não solicitada
Prompt delivery
The lingots arrived the next day but I guess that should be expected given the high delivery charge
17 de março de 2022
Try updating your website.
11 de março de 2022
Resposta da Simmer and Slice Ltd
Mark, my apologies you feel this way. We do update our site daily, we missed one image for which we can only apologise. We sent you the very latest product instead of the old one from the brand for which you ordered, the latest slightly tweaked version. You weren’t happy with it, we collected said product and refunded. All done in a week. We are only human! Our product image has now been amended! Take care. HAUS
Great product great service & great price. Thank you
9 de março de 2022
Good service
2 de março de 2022
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