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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

The customer service agent was very disrespectful and didn't know what they we're doing. Also after hanging up on me it kept happening and finally had to call back the next day and still couldn't get... Ver mais

Avaliado com 1 de um total de 5 estrelas

Was sold a blu remote hotspot as something good for my computer was given the 15 gb plan. In 3 days of use my data was cut off i never gamed or downloaded anything i even turned off the device when i... Ver mais

Avaliado com 1 de um total de 5 estrelas

Lost a lot of money phones jobs network to the success world of entrepreneurs half of the scams is from the people hacking into our phone lines these guys got vip access we cooked lol I called... Ver mais

Avaliado com 1 de um total de 5 estrelas

One star is one too many for Simple Mobile. I have used my mobile hotspot for the last 1.5 years (decent wifi/horrible customer service), but when I tried to buy more data for it now, SM told me that... Ver mais

Detalhes da empresa

  1. Empresa de telecomunicação
  2. Loja de Celulares
  3. Operadora de rede móvel

Informação fornecida por fontes externas variadas

Simple Mobile is a prepaid mobile virtual network operator headquartered in Miami, Florida, in the United States and became a subsidiary of America Móvil after it was acquired in June 2012.


Informações de contato

1,1

Muito Ruim

O TrustScore é 1 de um total de 5

518 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico de pedidos de avaliações

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1,1

Todas as avaliações

(518)

46 avaliações nos últimos 12 meses

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Avaliado com 1 de um total de 5 estrelas

Worst customer service ever

One star is too much for this company, if there ws any less than a 0 i wouldnt hesitate to rate it -. absolutely not recommended, i dont understand how come they giving authorities to companies out of the us to ran business on the territory just to robe and scam clients . Please save your money , privacies and headache, its not worth the couple $ you saving. DO NOT do business with SIMPLE MOBILE

6 de novembro de 2023
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Run and don’t look back the worse phone…

Run and don’t look back the worse phone company paid paid didn’t turn my service back on then when o tried to call and ask for a supervisor phone keep on hanging up when I tried to get account to switch service of curse got disconnected… horrible and inconsiderate

1 de novembro de 2023
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

The worst phone company ever

The worst phone company ever, with the most rude customer service rep. On planet.earth. The often refer to hanging up when they have.trouble answering questions. They sent me a new sim card as they.are merging with Verizon. The.sim card wasn't working on my phone and.noone. could help. Later I was told to buy a sim card. I did and that did not solve the problem. I found out from my local phone.retailer that it is a constant problem with all former.simple mobile customers trying to make the.switch to Verizon. Noone warns you you may need a new device. My phone is relatively new and I didn't plan to buy a new one any soon.

31 de outubro de 2023
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Complete waste of money

Purchased this in New York to work with a Samsung A13. Tried to remove the silver foil to reveal the pin but the first 3 numbers rubbed off completely. Thought I would try to cycle through the 999 possible combinations to register the card but then their system wouldn’t recognise the 2 IEMI numbers in my Samsung phone so completely wasted $30. Useless.

29 de outubro de 2023
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

The worst phone carrier ever I waited 3…

The worst phone carrier ever I waited 3 weeks for a SIM card and didn’t receive it called back again for another one still didn’t receive that my phone won’t work without one I’ve lost service time that I paid for due to this also lost my job due to more working from my phone their customer service team didn’t care that I was a single parent lost my job all because they haven’t sent my SIM card to me I would never use their service again they don’t care about their customers.

12 de setembro de 2023
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

I have been trying to buy phones from…

I have been trying to buy phones from the website for two days. When I call I get transferred three or four times. I got disconnected twice. The website is just awful and the customer service is a joke. DO NOT USE THIS COMPANY.

23 de setembro de 2023
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Quite easily the worst cell company…

Quite easily the worst cell company ever! I've worked with all major and some minor cell companies. I've never had a higher level of ignorance and difficulty than this one. Will not only never use them, but will actively discourage others.

19 de setembro de 2023
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

The worst phone carrier

This phone carrier should not be able to do business in the USA, they don't have not one professional customer service representative. I tired canceling my daughter's service for four months and they would not even of I was not in contact. The customer service representatives I spoke to told be I would not be able to talk to a supervisor every time I called.
Save your self the headache just don't do business with them

10 de maio de 2023
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

I would give 0 stars if possible

I would give 0 stars if possible. These fuckn Iranian scammers . WORST FUCKN SERVICE TO EVER ASSOCIATE WITH! Extremely broken English, you can tell they aren’t in the UNITED STATES! THIS BS IS TRASH & needs to be cancelled . I called in to change my number & they locked my out of my service & phone number !

18 de setembro de 2023
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Scammers conartist

Bought one month of service, locked phone after. Says I need to pay 150 fine or wait 1 year to unlock.
I reported them to better business bureau and forced them to unlock, recommend this to any with similar issues.

11 de setembro de 2023
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

WORST PEOPLE EVER

Call center is in Asia. Workers speak very poor English, and if you ask for a Supervisor you get an excuse and hung up on.

I got an email shipping confirmation for something I did not buy. The operator refused to tell me what card paid for it, how it happened or why. (JUST IGNORE IT HE SAID) I asked for a manager and was told he can't do that because they are trained to handle anything and hung up. I called back and asked for a supervisor, got and excuse and was immediately hung up on.

30 de agosto de 2023
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Simple Mobile is an outlaw operation…

Simple Mobile is an outlaw operation that will not provide you with your Transfer Pin Number if you decide to get a different phone service and keeping your same phone number. These criminals went one step further and placed a filter on my new phone which prevented me from making calls to a landline. Congress needs to step in and stop these bandits who have the worst customer service that I've ever experienced.

1 de agosto de 2023
Avaliação não solicitada

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