SimplexHealth Water & Health Testing Avaliações 

672
O TrustScore é 4.5 de um total de 5

4,4

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I would recommend the pH strips. This company. are a very friendly family business and are always helpful which is so much nicer than dealing with AI robot operator assistance in businesses that are c... Ver mais

Avaliado com 5 de um total de 5 estrelas

We needed to test a Well in a property we moved into. We only required the water to be suitable for garden irrigation and to top up a pond. The kit was clear and easy to use. Would use again if nece... Ver mais

Avaliado com 5 de um total de 5 estrelas

SimplexHealth were recommended to us for testing the water in our local nature reserve. We want to do this on a regular basis & testing strips are an easy way to do this. The products that were in sto... Ver mais

Avaliado com 3 de um total de 5 estrelas

Ordered a water test kit for chloride content of the water. Arrived boxed and in good time. Test results take 10 days so cannot comment on the quality of the analysis and reporting. The instructions w... Ver mais

Detalhes da empresa

  1. Serviço de análise de água

Escrito pela empresa

SimplexHealth was founded in 2010 in the UK. SimplexHealth is the exclusive distributor for Watersafe water test kits in Europe, SimplexHealth water testing kits as well as SimplexHealth pH Test Strips worldwide. We also sell a wide range of Body & Urine tests Alkalising products (such as Green Drinks, pH drops & Alkaline Minerals) and Magnetic Therapy products. Our water testing kits have proven popular because they are easy to use, safe and users can be assured of the quality as many of our water test kits and strips have been ETV/EPA performance-verified. We pride ourselves in offering tests that make complex chemistry simple and environmentally friendly.


Informações de contato

4,4

Excelente

O TrustScore é 4.5 de um total de 5

672 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 75% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

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4,4

Todas as avaliações

(672)

27 avaliações nos últimos 12 meses

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Avaliado com 1 de um total de 5 estrelas

I am sorry to say I wasted £20

I am sorry to say I wasted £20.
As far as I could make out the pipette looked empty.
Consequently there was no result.
I give up and will filter my drinking water.

Thank you for getting back. Maybe it sounds silly but I still don't understand.
I have glaucoma and mega old. I spent at least 30 minutes trying to make sense of the instructions.
Maybe a picture display on the sheet would have helped.
What I did was put a tiny drop of water in the container and poked the pipette in and squashed it a few times on the bulb at the top. Then I shook it about and put the test paper in. No wonder it was useless.

3 de março de 2023
Avaliação não solicitada
logotipo da SimplexHealth Water & Health Testing

Resposta da SimplexHealth Water & Health Testing

The pipette in the the test kit is correctly empty as it is used for collecting the water for testing. "You are to place exactly 2 dropper-fuls of water sample in the test viral" Happy to help with how to use the test kits when customers contact us directly at info@simplexhealth.co.uk.

Avaliado com 5 de um total de 5 estrelas

Recommended

Simplex have been great in terms of their knowledge and flexibility in helping us get lab tests done efficiently. Highly recommended.

6 de dezembro de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I'm still waiting on my package

I'm still waiting on my package

:I have received my package ,and I'm happy with the service from the supplier ,

1 de janeiro de 2023
logotipo da SimplexHealth Water & Health Testing

Resposta da SimplexHealth Water & Health Testing

Customer contacted us after leaving this review. We have resent the order by tracked mail as the current order hasnt arrived. This delay is due to Royal Mail strikes in the UK.

Avaliado com 1 de um total de 5 estrelas

I didn't receive my order yet.

I didn't receive my order yet.
Chronopost came yesterday without warning and I was not there. And I cannot do anything since they don't aknowledge the reference of my order on tne net

29 de novembro de 2022
logotipo da SimplexHealth Water & Health Testing

Resposta da SimplexHealth Water & Health Testing

Sorry to hear about your order not arriving, this is the first time we have been informed of this from you via your 1 star review, so we havent had a chance to address this non delivery. Its never an issue to assist customers who email us directly to info@simplexhealth.co.uk. I can see the order has been posted so please do contact us so we can assist you instead of through this review portal.

Avaliado com 5 de um total de 5 estrelas

Simple test for lead in water

I ordered two lead test kits to check the water quality from my bathroom and kitchen taps, because I live in a very old building (built in the 1890s) and I don't know if there are any lead pipes hidden away somewhere. The kits were delivered promptly. The tests are very easy to do and the result is easy to read. It put my mind at rest that the levels of lead in my water are within legal limits.

9 de novembro de 2022
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

Online description mismatch with kit leaflet.

I was very disappointed when I received the OSU-Mercury kit because the online description of how to do the test with saliva did not match the description on the leaflet in the test kit box, which indicated I would need two additional chemicals. Had I known this I would not have purchased the kit.

12 de novembro de 2022
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Not arrived yet

Not arrived yet. Must be still with Royal Mail?

7 de novembro de 2022
logotipo da SimplexHealth Water & Health Testing

Resposta da SimplexHealth Water & Health Testing

We are sorry to read this 1 star review about your delivery, I can see the order was sent on time with free 2nd class post and is on its way. Royal Mail has been slow at times due to the strick action and we appreciate customers that understand this and are patient. We havent had an email from you about your non-delivery, we ask customers to contact us at info@simplexhealth.co.uk, we are always happy to help.

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