SimplyCook Avaliações 

13.081
•
O TrustScore é 4 de um total de 5

4,1

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

The meals that I've had all taste great! Its not something I can always afford or sometimes I can't be bothered to cook but the flexible subscription model makes it easy to manage/change when my bo... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

Cheeky company. They don’t send emails when you’re due a delivery, so I got sent an unwanted delivery with recipes I hadn’t chosen. It’s obviously intentional as they probably know nobody would pay £9... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Super company to deal with, very helpful when contacted via email, nothing is tolo much trouble for them to help with. Makes meal prep really easy, quick and so flexible to change ingredients, they're... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I have used Simply Cook for many years now. I love the variety of meals, easy to order and they arrive quickly. You get the step by step quide to make the meals. They are all very simple to make and t... Ver mais

Detalhes da empresa

  1. Serviço de encomenda de comida online

Sobre SimplyCook

Escrito pela empresa




At SimplyCook, we want to get Britain cooking!

Even with our nation’s love of food, TV chefs, and recipe shows, most of us only cook 6 meals or less regularly. We’re here to change that, making cooking simple, hassle-free, and fun, so you can easily expand your repertoire.

😋 We love flavour! Our mission is to make your dinners taste amazing while keeping cooking easy..

We have a few ways to help solve "what’s for dinner"

🔥 Flavour Kits: Letterbox-friendly kits with inspiring recipes. Each kit contains everything you need to create 4 delicious, flavour-packed meals at home. Perfect if you already have ingredients and just want to add exciting flavours. → www.simplycook.com

🥕 All-In Recipe Boxes: Fresh ingredients plus our signature flavour kits delivered straight to your door. Ideal if you want a complete meal solution with no shopping required. → www.simplycookallin.com

🛒 Single Flavour Kits in Supermarkets – Pick up individual SimplyCook Flavour Kits in major UK supermarkets. Great for trying us out or adding extra inspiration to your weekly meals.

👋 We care about our customers. We’re a small team, and every review is read by someone on the team. If something isn’t right, we’ll put it right, plus we love hearing your feedback and suggestions.

Informações de contato

4,1

Muito Bom

O TrustScore é 4 de um total de 5

13 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,1

Todas as avaliações

(13.081)

444 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

I have been very happy with simply cook…

I have been very happy with simply cook and would use them again once I am over my illness and would strongly recommend them

11 de abril de 2026
Avaliação não solicitada
logotipo da SimplyCook

Resposta da SimplyCook

Hi there,

Thank you so much for the lovely review. We hope you feel better soon!

Customer Happiness Team
hello@simplycook.com

Avaliado com 5 de um total de 5 estrelas

Simply Cook have excellent products

Simply Cook have excellent products, and have very good customer care.

10 de abril de 2026
Avaliação não solicitada
logotipo da SimplyCook

Resposta da SimplyCook

Hi there,

Thank you for the 5* review! Happy to hear we were able to help you with your issue😊

Customer Happiness Team
hello@simplycook.com

Avaliado com 5 de um total de 5 estrelas

Great for solo diners, fab customer service.

The meal kits are so varied, and many of them freeze well, so as solo household they've been my go-to kit subscription for years now. Gives the opportunity to try different cuisines when suits you.

Additionally their customer service is great. Recently had my first issue with a stock pot that had broken and leaked during shipping - their customer service team replied within a couple of days and have shipped me a replacement box. Can't fault that.

10 de abril de 2026
Avaliação não solicitada
logotipo da SimplyCook

Resposta da SimplyCook

Hi Katelyn,

Thank you so much for leaving a review! We are so pleased to hear you've been enjoying the recipes!

Customer Happiness Team
hello@simplycook.com

Avaliado com 5 de um total de 5 estrelas

Great little pots

Love this idea having all those small ingredients in one pot. Good recipes and easy to do almost turns me into a professional cook

9 de março de 2026
Avaliação não solicitada
logotipo da SimplyCook

Resposta da SimplyCook

Hi Julie,

Thank you for taking the time to leave a review. Really happy to hear you're a SimplyCook fan and that you like the concept.

Customer Happiness Team
hello@simplycook.com

Avaliado com 5 de um total de 5 estrelas

Travel on your taste buds

Delivered as fast as an arrow, the box of spices and seasonings sent by Simply cook made me travel and dream. Italy, that I love and know became real thanks to the blend of the three magical pots. I enjoy just as much the flavours of Thailand and Indonesia. And it's incredible that in such small proportion you can deliver so much flavours. I am vegetarian and not very rich, so those little pots were like godsend when I made a rice with onions and mangetout, or whichever seasonal vegetables. To become a wizard in the kitchen, I highly recommend the beautifully complex SIMPLICITY of Simply cook.

31 de março de 2026
Avaliação não solicitada
logotipo da SimplyCook

Resposta da SimplyCook

Hi Gregoire,

Thank you so much for taking the time to leave us a lovely 5* review! So pleased to hear that you have been enjoying our tasty dishes.

Customer Happiness Team
hello@simplycook.com

Avaliado com 5 de um total de 5 estrelas

We have been using Simply Cook for some…

We have been using Simply Cook for some time and love them. They are easy to use and are very flavoursome. We especially like the choices. Quick service and excellent support if needed.

8 de abril de 2026
Avaliação não solicitada
logotipo da SimplyCook

Resposta da SimplyCook

Hi Martin,

Thank you so much for the great review. Its lovely to hear how much you have enjoyed our kits!

Customer Happiness Team
hello@simplycook.com

Avaliado com 2 de um total de 5 estrelas

Impossible to phone Simplycook.

Impossible to phone Simplycook.
Expensive for what you get.
Some flavours bland.

2 de abril de 2026
Avaliação não solicitada
logotipo da SimplyCook

Resposta da SimplyCook

Hi John,

I am afraid we do not offer a telephone service however please pop us an email if you need help with managing your account.

Customer Happiness Team
hello@simplycook.com

Avaliado com 5 de um total de 5 estrelas

Great recipe

Great recipe. Great service

9 de abril de 2026
Avaliação não solicitada
logotipo da SimplyCook

Resposta da SimplyCook

Hi Clive,

Thank you so much for the lovely review. This is lovely to hear! I hope you continue to enjoy the kits.

Customer Happiness Team
hello@simplycook.com

Avaliado com 3 de um total de 5 estrelas

Beware

Was totally unaware l had signed up for monthly subscription of £11.98 when l ordered the trial box for £1.98 postage. Please be careful as l never noticed anything to suggest I signed up. Hate it when companies do this.😕

7 de abril de 2026
Avaliação não solicitada
logotipo da SimplyCook

Resposta da SimplyCook

Hi Maureen,

Thanks for your review and sorry for your disappointment. We're a subscription company. We confirm this on our website, upon check out and also in the trial confirmation email. We apologise if this wasn't clear.

Customer Happiness Team
hello@simplycook.com

Avaliado com 3 de um total de 5 estrelas

I ordered some meals on the £1.99…

I ordered some meals on the £1.99 postage deal. I was disappointed when all I received was pots of flavours. I was expecting the fresh food as well. (Maybe I didn’t read the small print). Thanks anyway.

20 de março de 2026
Avaliação não solicitada
logotipo da SimplyCook

Resposta da SimplyCook

Hi Sarah,

Sorry for the confusion. Our recipe boxes which contain all the ingredients are available via our All In service- https://www.simplycookallin.com/.

The benefit of not sending fresh ingredients is that our boxes don't contain perishable items so you can keep them to have some choice at home and use them as and when. They allow you to use the fresh ingredients that you feel comfortable buying, whether it's free range meat and organic vegetables, or buying from your local market or anywhere else - you're able to use the produce at the price and quality that suits you. You can also make substitutions based on what you have at home - our kits are very versatile like that!

Customer Happiness Team
hello@simplycook.com

Avaliado com 4 de um total de 5 estrelas

A great option for something different!

The Simply Cook flavour pots are a great option for using as and when needed. I tried Hello Fresh for a year but was restricted by the expiry dates on the fresh food. So Simply Cook offers the flavours and recipes but I can then buy the fresh ingredients as I want them. I would love to see more beef recipes with Simply Cook and a selection of flavours that are less spicy, but I have enjoyed most of the recipes so far. The Makhani curry is fab!

7 de abril de 2026
Avaliação não solicitada
logotipo da SimplyCook

Resposta da SimplyCook

Hi Julie,

Thank you so much for the lovely review and the feedback. Chicken Makhani is one of our favourites too!

Customer Happiness Team
hello@simplycook.com

Avaliado com 4 de um total de 5 estrelas

I love simply cook, pity about lack of flexibility on dd

I love simply cook, great flavours and handy to add to any meal, not just the receipes in the box. Only down side is they take every 4 weeks, they hv no ability, despite repeated requests, to take the dd on a set day, screws up my finances.

7 de abril de 2026
Avaliação não solicitada
logotipo da SimplyCook

Resposta da SimplyCook

Hi Zoe,

Thank you for the review and sorry for the inconvenience with the weekly boxes. We can change this to every 6 weeks if you would prefer. Just pop us an email.

Customer Happiness Team
hello@simplycook.com

Avaliado com 5 de um total de 5 estrelas

They responded very quickly to my…

They responded very quickly to my problem and solved the next day . Was very happy with the outcome

6 de abril de 2026
Avaliação não solicitada
logotipo da SimplyCook

Resposta da SimplyCook

Hi Penny,

Thank you for your review. Happy to hear we were able to help you with your issue😊

Customer Happiness Team
hello@simplycook.com

Avaliado com 5 de um total de 5 estrelas

The Team respond promptly to request…

The Team respond promptly to request for assistance. Although, over several rears, I have only had to go to them about three times!!
The Recipes are very easy to follow and the ingredients needed are normal common place items available in most areas of the UK.
All Recipes are delicious alhough we find, as "oldies" that the quantities of rice are often more that we need. However, as thrifty "oldies" we keep the surplus for the next time we need rice........
Happy Eating.

7 de abril de 2026
Avaliação não solicitada
logotipo da SimplyCook

Resposta da SimplyCook

Hi Edward.

Thank you so much for taking the time to leave us a lovely 5* review! Really happy to hear you're a SimplyCook fan and that you like the concept

Customer Happiness Team
hello@simplycook.com

Avaliado com 5 de um total de 5 estrelas

Problem sorted very efficiently

Problem sorted very efficiently! Many thanks

3 de abril de 2026
Avaliação não solicitada
logotipo da SimplyCook

Resposta da SimplyCook

Hi Cas,

Thank you for the 5* review. Happy to hear we were able to help you with your problem.

Customer Happiness Team
hello@simplycook.com

Avaliado com 5 de um total de 5 estrelas

Always happy to help

Always happy to help, excellent customer service.

5 de abril de 2026
Avaliação não solicitada
logotipo da SimplyCook

Resposta da SimplyCook

Hi Jennette,

Thank you so much for the 5* review. Happy to hear we were able to help you with your issue😊

Customer Happiness Team
hello@simplycook.com

Avaliado com 5 de um total de 5 estrelas

I’ve had an amazing experience with…

I’ve had an amazing experience with SimplyCook, the delivery is fast, excellent customer service and loved the recipes, def recommend and look forward to trying them all. Thank you

31 de março de 2026
Avaliação não solicitada
logotipo da SimplyCook

Resposta da SimplyCook

Hi there,

Thank you so much for taking the time to leave us a lovely 5* review! This is lovely to hear! I hope you continue to enjoy the kits.

Customer Happiness Team
hello@simplycook.com

Avaliado com 5 de um total de 5 estrelas

Great recipes to cater to all my families tastes

As a family with vegan, vegetarian and neat eaters, I have always found many recipes that everyone loved, that can be adapted to suit us all

17 de março de 2026
Avaliação não solicitada
logotipo da SimplyCook

Resposta da SimplyCook

Hi Katie,

Thank you so much for leaving a review! We're thrilled to hear that everyone is enjoying the recipes😃

Customer Happiness Team
hello@simplycook.com

Avaliado com 5 de um total de 5 estrelas

Recipes are always easy to follow

Recipes are always easy to follow, and really tasty.
Been having the boxes for about 6 months now, had a problem with the box this month, not SimplyCooks fault but was still sorted quickly by the customer care team. Would highly recommend for convenience and helping with the choice of something different for dinner.

3 de abril de 2026
Avaliação não solicitada
logotipo da SimplyCook

Resposta da SimplyCook

Hi Sharon,

Thank you so much for the great review. I'm so pleased to hear that you've found our meals tasty and easy to use.

Customer Happiness Team
hello@simplycook.com

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