The meals that I've had all taste great! Its not something I can always afford or sometimes I can't be bothered to cook but the flexible subscription model makes it easy to manage/change when my bo... Ver mais
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The meals that I've had all taste great! Its not something I can always afford or sometimes I can't be bothered to cook but the flexible subscription model makes it easy to manage/change when my bo... Ver mais
A empresa respondeu
Cheeky company. They don’t send emails when you’re due a delivery, so I got sent an unwanted delivery with recipes I hadn’t chosen. It’s obviously intentional as they probably know nobody would pay £9... Ver mais
A empresa respondeu
Super company to deal with, very helpful when contacted via email, nothing is tolo much trouble for them to help with. Makes meal prep really easy, quick and so flexible to change ingredients, they're... Ver mais
A empresa respondeu
I have used Simply Cook for many years now. I love the variety of meals, easy to order and they arrive quickly. You get the step by step quide to make the meals. They are all very simple to make and t... Ver mais
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Unit D, Discovery House, Juniper Drive, SW18 1UY, London, Reino Unido
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Receipes were meant to be free,but I was charged. I live in Australia and they don't even deliver here.
I have used Simply Cook for many years now. I love the variety of meals, easy to order and they arrive quickly. You get the step by step quide to make the meals. They are all very simple to make and taste fantastic. I prefer Simply Cook as I can make the meals when I want and dont feel under pressure to make them there and then like some companies do when they send you the fresh ingredients. I highly recommend Simply Cook. You won't be disappointed. Happy Cooking.
Very efficient and accommodative company. Also really first rate recipes!!
Fantastic recipes and great customer service. Very helpful and friendly. I would highly recommend! This was a fantastic introduction to cooking, especially as I now have a toddler to feed!
Cheeky company. They don’t send emails when you’re due a delivery, so I got sent an unwanted delivery with recipes I hadn’t chosen. It’s obviously intentional as they probably know nobody would pay £9.99 for a couple of spices!

Resposta da SimplyCook
The meals that I've had all taste great!
Its not something I can always afford or sometimes I can't be bothered to cook but the flexible subscription model makes it easy to manage/change when my box comes.
The app is easy to use and manage my next delivery on and paper recipes come with each box.
I'm very impressed by this company and it's brought back a love for cooking that I had lost a long time ago

Resposta da SimplyCook
Super company to deal with, very helpful when contacted via email, nothing is tolo much trouble for them to help with. Makes meal prep really easy, quick and so flexible to change ingredients, they're really essential store cupboard items. Ideal for when you haven't got time to start cooking a tasty meal from scratch. Ticks all the boxes for me.

Resposta da SimplyCook
I dip in and out of Simply Cook, but by and large I love what they do.
Got to rave about their customer service though. They do really go above and beyond to support you

Resposta da SimplyCook
I had a friend refer me as i've previously used other meal kit/prep kits with other brands before, I ordered the trial box and it was not for me, I then instantly cancelled my subscription, saw the confirmation on the webpage and carried on with my day, now, few weeks later, i've received an email about a box which no doubt they've taken payment from me (unauthorised), I feel a little scammed to say the least, have reached out for a resolution but heard nothing yet.

Resposta da SimplyCook
Love this company and the recipes are brilliant, very disappointed that they dont answer emails...I referred someone to them , they have had their box, but I have not heard anything about mine, thats the reward you get for referring, shame I have been a customer for a couple of years now...
Update...
Thank you Simply Cook , I have now received my box and found your responses have been going straight to my spam...!!

Resposta da SimplyCook
This is a fabulous concept - consistently tasty and time efficient
Having used them now for a couple of months I can truly say that my dishes have been elevated:)

Resposta da SimplyCook
Sorted out my delay for next order just as I wanted

Resposta da SimplyCook
The variety of dishes available to cook is exceptional, i am on a monthly subscription and simply cook provides the ability remove andadd dishes to your monthly box. The receipe is so simple to follow.

Resposta da SimplyCook
They use clear underhanded tactics, which the UK government is actually currently trying to get rid of through legislation. Through the Jan 2027 Digital Markets, Competition and Consumers Act.
They use “freebie” boxes promotions through other sites. You pay postage for your freebie, but of course in the small print or “it’s on there website we’re a subscription company”, so while you think you’re paying for a one off, there actually just automatically signing you up.
It’s an underhanded and scam tactic, they clearly know what they are doing. And then to actually cancel it you have to get a code and then jump through hoops, again imagine if this is a not so tech savvy elderly person.
Avoid this company, it’s a farce and there actually base product is not worth £12 and never will be.

Resposta da SimplyCook
Used simply cook for years, for the first time ever a box went missing, totally not their fault that was on Royal Mail but they were fast on it and quick to replace! Thank you again 🙏🏻🫶 xx

Resposta da SimplyCook
Got sent wrong recipe so got in touch via email. Well its been over a week and no response. Ive lost money by buying the ingredients in and you'd expect them to remedy the problem promptly. Awful customer service and theres no way to contact them any other way. When things go wrong the app should be able to report it and not take ages to sort. Seems like a poorly run outfit

Resposta da SimplyCook
I’ve been a customer for around a year, I think it’s disgusting you promote cheaper boxes on TikTok and expect your long term customers to pay more, why am I paying £12 a box when on TikTok I’ve just seen a video and it’s a tenner?
I did used to enjoy the products but you never release any new recipes and it’s just gotten far too expensive for what is essentially spice mixes.
Do you ever reward your long term customers?
I don’t know what’s going on at SimplyCook HQ but you’ve lost your heads.
I’ve cancelled my subscription and my sister will be cancelling hers too. That’s two customers you’ve lost because of your underhand tactics.

Resposta da SimplyCook
I cook from scratch quite a bit but the Simply Cook pots are so handy when I want to make a tasty meal but am short on time.
My sister recommended me via the give a box get a box offer. I was refused the free box as my address had previously signed up to SimplyCook. I emailed Customer services and was sent the free box. I had a box delivered damaged, with one kit missing. Emailed again and the whole box was replaced.
You can freeze your subscription for up to 4 weeks and can repeatedly freeze the subscription as many times as you want.I have just joined supper club to save on postage, as after using for a while I know what my favourite kits are and want the Tamil Black Pepper Chicken more than once a month.

Resposta da SimplyCook
I’ve been using SimplyCook boxes for over a year now. I tend to use the various curry recipes, as they are really delicious and you don’t have to stock up on the myriad types of spices used in curries.
I take note of the Best Before dates on the boxes and rotate them accordingly. As we tend to have curry once every week I sometimes find I have to pause deliveries for a period of 2-3 months. This is easily done by email and the response is always very quick, polite and obliging. It’s a lovely, friendly company to deal with and highly recommended.

Resposta da SimplyCook
Firstly the majority of the recipes are delicious and are ready within 20 minutes.
On the negative side, we didn't receive a recipe box and had to repeatedly chase up our complaint. It took 2 weeks to resolve.
Some of the peel off lids are hard to open on the spice pots.

Resposta da SimplyCook
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