Simply Park and Fly Ltd Avaliações 

330
O TrustScore é 4 de um total de 5

3,9

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

I booked meet and greet parking at Bristol Airport at a cost of £157. I was scheduled to drop my car at 5.30am. I arrived at the airport to find that none of the signage matched the instruction... Ver mais

Avaliado com 5 de um total de 5 estrelas

Used simply parking for Birmingham Airport. Excellent service and professional and friendly staff. Don't know our pick up drivers name but pick up was about 3am on April 1st from chemsley Wood... Ver mais

Avaliado com 5 de um total de 5 estrelas

I've used Simply Park and Fly on a number of occasions, every time I fly from Gatwick. No issues, they pick up the car promptly (as long as you call ahead as directed), and I've never had to wait more... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

From the initial online booking to the car delivery on return of trip at Gatwick South , everything ran smoothly and efficiently. A member of staff was there to meet us when we dropped off the car... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Manobrista
  2. Estacionamento

Escrito pela empresa

When leaving a review, please share your thoughts on the booking process and any support you received from the Simply Park and Fly team, rather than the car park itself. If something didn’t go as planned with the parking provider you booked through our site, we’d really appreciate hearing from you directly. This allows us to follow up with the operator and work towards a quick resolution for you. Please note that feedback about individual car parks left here cannot be addressed by the operators and may delay our ability to help. Who We Are Simply Park and Fly is a UK-based airport parking comparison and booking platform that helps travellers find trusted and affordable parking options at major airports across the country. We don’t operate the car parks — we bring them together in one place so you can easily compare prices, locations, and services before you book. By partnering with established providers and offering transparent pricing, our aim is to make airport parking simple, reliable, and cost-effective for every traveller. Book with confidence and start your journey the easy way — with Simply Park and Fly.


Informações de contato

3,9

Muito Bom

O TrustScore é 4 de um total de 5

330 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 16% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

3,9

Todas as avaliações

(330)

63 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Our experience with parking here was…

Our experience with parking here was fantastic, compared to the previous meet and greet parkings. Everything went perfectly well, and there was hardly any waiting at all I just had to drop off or at pick up. I have seen the contrary reviews, they may well be true, but my experience was certainly totally satisfactory and I would happily book with them again.

30 de novembro de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Absolutely great

Absolutely great. So easy to find and quickly park your car. We normally go from Birmingham airport but decided we would try EMA instead and it was so much better than Birmingham. Staff were friendly and quickly advised you what to do.

25 de novembro de 2022
Avaliado com 5 de um total de 5 estrelas

This was the easiest and most…

This was the easiest and most reasonable Gatwick parking I have ever made. Drive in - greeted by a representative who checked my car and took the keys. Walked across the road and we were in the departure building. Same for collection - rang - walked to car park and there was the car. \loved it !

11 de novembro de 2022
Avaliado com 1 de um total de 5 estrelas

Airport Parking

We reported damage & misuse when picking car up after our holiday & told to send pics which I did.
Our car was dropped off with a spotlessly clean interior, after an inside valet prior to arrival. It was returned in an appalling state. The interior was filthy with mud + muddy footprints both back & front, on the carpets, mats & interior doors. So obviously, it had been used, with passengers back & front. The petrol flap was bent and there was a dent on the back wing
On picking up the car, the driver was in a real hurry, he quickly dropped the keys & vanished. We had to phone the company main number to report, speaking to man on other end of phone, who told us to send details & they would sort it all out.
Hence to say, there's been no response to my emails or contact from them.
Beware! Do not use this company!

14 de outubro de 2022
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Dreadful

Dreadful
When I dropped the vehicle off I was very concerned as I had to go to the 5 th floor, and not the designated valet location in the car park
The person receiving the car seemed very unprofessional in terms of car inspection etc, but what can you do when you have a plane to catch?
On return the car was 1,5 hours late turning up after numerous phone calls ( there was nobody at the car park to talk to)
“Chaffeaur” was rude and unapologetic when the car arrived
Anyway, drove away and found that I had a puncture in one tyre and when had the car checked after getting home, a screw was found in another truer.
Of course no proof of any neglect but……….
I don’t normally write reviews but this was such a poor, aggressive and disorganised experience I felt I had to warn others

2 de outubro de 2022
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Awful

I understand it has been a fair few weeks, but I’d like to draw your attention to a terrible experience my family had with your service
We arrived back on September the 9th and was due to collect our car at the south terminal, only to be told on the phone to come to the north terminal. We call to pick up our car after getting through passport control.
On arrival to our north terminal pick up point we couldn’t locate our car, after 15 minutes we were approached and ask what our car reg was, then told it was below one level. We ask how long it has been there, we were told 10-15 minutes.
We went to pay for our ticket and it quoted an hour and a half, the time on the ticket was 9:30, we were still in the sky at this point and hadn’t even called to let you know we had landed. We had to pay a fair bit of money due it being there longer than 30 minutes.
If you’d like evidence I can attach the packing ticket picture and the parking pass that was placed in our car by you.
Completely ruined our holiday. Especially since we had to walk a pretty long distance from south to north terminal and then you’d lie to us and brought our car early

9 de setembro de 2022
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Had to wait an hour and a half for our…

Had to wait an hour and a half for our car and this was good compared to others .. one guy had to get a taxi as they had lost his keys one car hadn't even been moved so the carpark charge was over £200 . One family waited over 2 and a half hours only realising their car had already been left withe the key on the wheel and not even had been told. The guy who answers the phone is rude and arrogant please please dont bother pay extra money for a better service

20 de setembro de 2022
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Worst parking experience ever

We flew from Gatwick South but were told to drop off at North because of a problem. There was no paperwork ready, so they hand wrote a form. We called on our return as soon as the plane touched down as we were concerned that they definitely had the paperwork and were told they were busy, so 45mins to an hour wait. After an hour I called and was told another 15 mins, and another, and another.....After 3 hours we were told the car was at the other terminal, which thankfully it was, but abandoned with the key and exit ticket on the wheel. Everyone had the same experience and in the 3 hours we waited 3 cars returned damaged. Do not use this company.

18 de setembro de 2022
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Dont bother its a waste of money and…

Dont bother its a waste of money and valuable time they are late rude and no customer service or care please do not use i called to ask how long my car would be and was told if i dont like the wait then dont use them again find someone else this is so bad

17 de setembro de 2022
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

We were lied to

We were told on arrival that we couldn't use the south terminal as a car had broken down on a ramp. Fair enough we left the car in the north terminal. We were 5 hours later than expected, when we rang to arrange to collect the car we were told it was already back in north terminal. When we queried this we were told they do not operate out of the south terminal! An initial downright lie when we booked. When we went to pay the parking we had to pay £22 as the car had been brought back early- what would have happened if we had been delayed for a long period???

8 de setembro de 2022
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

AVOID AVOID AVOID

Booked Meet and Greet. When I read the small print I found they had put me with a company called LG parking (also Sure Parking - same people). Their reviews are terrible and include cars being driven while their owners are away on holiday and also being damaged (in some cases, quite badly). I called Simply Park and Fly and told them it was not acceptable for them to book me with these people but they refused to change the booking or give me my money back. Like others, I suspect that they are interlinked companies. AVOID AVOID AVOID

5 de setembro de 2022
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Terrible service

Terrible service! Do not book! Lost our car key! Didn’t tell us on the 1st phone call to them so we waited for 50 minutes before I gave up asking the member of staff on-site and rang again. Who then told me they couldn’t find our booking or the key! Staff member swore at me over the phone! Told us to get a taxi home and that if we rang the police then he’d make them a coffee and they can help him look for it

2 de setembro de 2022
Avaliação não solicitada

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