Seamless purchase, easy website, fast delivery and extremely well packaged. Plants lovely and healthy, can't ask for more. Excellent value for money. Highly recommended.
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Gorgeous, healthy plants delivered quickly. Good price and much larger than I expected. Packaged well to ensure they were not damaged in transit.
A empresa respondeu
The rose came super quick and well packaged! However it has black spot, so I’m hoping it won’t affect my other two climbing roses
A empresa respondeu
The company responded very quickly to my concern about the ‘dead’ looking plants that arrived. I’m assuming that as they are digitalis they are dormant but I would have expected to see some sign of li... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
At simply plants, we believe gardening should feel simple. We take the confusion out of buying plants online, replacing it with clear guidance, easy choices, and plants that grow with confidence. Whether you’re new to gardening or short on time, we’re here to help you get it right, without the guesswork. No jargon. No overwhelm. Behind simply plants is the trusted team at Hedges Direct, bringing years of expertise, high quality plants and reliable delivery. So you get the best of both worlds, expert knowledge, made simple.
Informações de contato
York House, Ackhurst Business Park, Foxhole Road, Chorley, PR71NY, Lancashire, Reino Unido
- support@simplyplants.com
- simplyplants.com
4,2
Muito Bom
159 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Arrived well packed and on time
Arrived well packed and on time. Looked a bit sad and one of the flowers dead, but plant soon picked up. Looking forward to seeing it when it’s settled.
17 de agosto de 2026
Resposta da simply plants
Hi,
Thank you for taking the time to leave us a review.
We’re pleased to hear that your plant arrived well packaged and on time, and that it has already started to perk up. It’s completely normal for plants to need a little time to settle after their journey, and we hope you enjoy watching it flourish in its new home.
Hannah, Customer Care 🌿
Bigger than i thought and its lovely…
Bigger than i thought and its lovely and healthy. Glad i purchased it
13 de agosto de 2026
Resposta da simply plants
Hi Barry,
Thank you for your review, it is great to hear the lovely feedback on your order.
I am glad that everything is okay with your plants and hope they are settling in well.
Hannah, Customer Care 🪴
Delivered on time and well packaged
Delivered on time and well packaged. Wait see how plant grows 👍
13 de agosto de 2026
Resposta da simply plants
Hi,
Thank you so much for the lovely review.
We really appreciate the positive feedback on your order, we are glad to hear that everything arrived safely & on time.
I hope your plant settles in and continues to thrive.
Hannah, Customer Care 🪴
Fast delivery and well packed. Beautiful plants
Arrived very fast. Was kept updated about the delivery throughout. Well packed and well watered. The plants look really healthy too. Can’t wait to see them grow into beautiful little shrubs.
13 de agosto de 2026
Resposta da simply plants
Hi,
Thank you for taking the time to leave us a review!
I am so glad to hear that your plants arrived fast and in great condition. I hope they are now settling in!
I hope they grow and continue to thrive for you.
Hannah, Customer Care 🪴
Resposta da simply plants
Hi Belinda,
Thank you for your review, we really appreciate all the feedback!
It's great to hear that your plants arrived safely & in a wonderful condition. I hope they are now settling in and thriving.
We hope to see you shopping with us at Simply Plants again soon.
Hannah, Customer Care 🌱
Not worth the money
I have emailed numerous times. One plant arrived in good condition the other was almost dead. Leggy and dead leaves. Quality is awful. The packing was perfect.
14 de agosto de 2026
Avaliação não solicitada
Resposta da simply plants
Hi Alison,
Thank you for taking the time to leave us a review, we really appreciate you taking the time to leave us feedback on your order.
Apologises for the quality issues you have experienced with your plants, this not the level of quality we expect. I will be feeding this back to our quality team.
It would be greatly appreciated if you could get in contact with me regarding the issues your order. You can contact me on our email - support@simplyplants.com.
I look forward to hearing from you & hopefully resolving the issue.
Hannah, Customer Care
Arrived today
Arrived today, well packed, and looks healthy.
I was nervous of ordering as I’ve ordered elsewhere before and been disappointed by receiving a plant in poor condition.
So will buy here again in future.
6 de agosto de 2026
Resposta da simply plants
Hi Carol,
Thank you so much for your lovely feedback!
We’re delighted to hear that your plant arrived safely, well packed and looking healthy.
We completely understand your concerns, especially after having a disappointing experience elsewhere, so it’s wonderful to hear that we’ve been able to give you confidence in ordering with us.
Hannah, Customer Care 🌿
Hydrangeas arrived well packed and in…
Hydrangeas arrived well packed and in very good condition. Delivery Primo and good Price for the plants. Planted 4 days ago well watered in as instructed . Looking very healthy.
6 de agosto de 2026
Resposta da simply plants
Hi Alan,
Thank you so much for your lovely feedback!
We’re delighted to hear that your hydrangeas arrived well packed and in such good condition, and it’s great to know they’re looking healthy after being planted.
We really appreciate you taking the time to share your experience with us. We hope your hydrangeas continue to thrive.
Hannah, Customer Care 🌱
Absolute nightmare…
My order was supposed to arrive on Tuesday 4th which i payed extra for, to get it delivered on a day I was off all day and wanted it sorted by the weekend we had guests. I emailed the day of delivery for an update, received no reply until Wednesday 5th I was emailed saying the compost I ordered was out of stock and would I like to make a swap they then said it would be delivered on the 12th. I then receive 2 subsequent emails of other items that were now until available 2 weeks after I had ordered them. Surely you would put them aside so you can fulfill your orders? Now on the 3rd different delivery day they have given me my order has arrived, without the compost. Safe to say I will not be using this company again. I'm not even sure what plants I have.
30 de julho de 2026
Resposta da simply plants
Hi Jess,
Thank you for taking the time to leave us a review, we really value your feedback on your order.
I just want to apologise for the issues you have experienced with your order and any inconvenience caused by this. This is not the level of quality we expect & I will be feeding this back to the relevant teams.
I did try to ring you this morning, unfortunately I was unable to reach you. I have now emailed you regarding the issue, if you could get back to me at your earliest convivence that would be appreciated.
I look forward to speaking with you.
Hannah, Customer Care
I’m thrilled with my plant and the…
I’m thrilled with my plant and the after sale advice invaluable
4 de agosto de 2026
Resposta da simply plants
Hi Sue,
Thank you for taking the time to leave us a review, we really appreciate the feedback on your order.
I am glad to hear that you are happy with your plants! It's great to know that our Customer Service team was able to advise you on your plants.
We hope to see you shopping with us again at Simply Plants.
Hannah, Customer Care 🪴
The plants
The plants, shrubs that I’ve received are in great condition, packaging is very sturdy and secure inside and outside.
22 de julho de 2026
Resposta da simply plants
Hi Joan,
Thank you for your review, we really appreciate your feedback.
It's great to hear that your plants arrived safely & in a great condition. I hope they are settling in and are now thriving!
We hope to see you shopping with us at Simply Plants again soon,
Hannah, Customer Care 🪴
Fast fulfilment
Fast fulfilment. Plants very well packed and look healthy. Will happily order again when required.
7 de agosto de 2026
Resposta da simply plants
Hi,
Thank you for your fantastic review, we really appreciate the feedback!
We’re delighted to hear that your order arrived quickly and that your plants arrived healthy. I hope they are settled in & thriving.
We really appreciate your support and hopefully see you shopping with us again soon.
Hannah, Customer Care 🪴
Plant arrived promptly and in excellent…
Plant arrived promptly and in excellent condition would definitely recommend your company and will definitely order again.
2 de agosto de 2026
Resposta da simply plants
Hi Henry,
Thank you so much for your lovely feedback! We’re delighted to hear your plant arrived promptly and in excellent condition.
It’s wonderful to know you’d recommend us and plan to order again. We really appreciate your support!
Hannah, Customer Care 🪴
Plants arrived in perfect condition
Plants arrived in perfect condition. Just disappointed that the rose which is supposed to be perfumed has no scent.
2 de agosto de 2026
Resposta da simply plants
Hi Elspeth,
Thank you for taking the time to leave us a review.
I am so glad to hear that your plants arrived in a wonderful condition! I hope they are now settled in and doing well.
I am sorry to hear about the disappointment you experienced with the Rose, I will feed this back to the relevant teams.
Hannah, Customer Care 🌿
Fast dispatch
Fast dispatch, well packaged, sturdy plant.
The delivery service was bad as courier didn't ring door bell. I've still had no message to say it was delivered!
2 de agosto de 2026
Resposta da simply plants
Hi Dorcas,
Thank you for your lovely feedback!
We’re so pleased to hear you were happy with the plant, packaging and dispatch.
We’re sorry to hear about the issues with the courier and the lack of a delivery notification. We’ll certainly pass your feedback on to the relevant team.
Hannah, Customer Care 🌿
Very slow and no information
Dispatch was very slow and when I did receive a dispatch notification with a tracking number, the link takes you to a page that just displays the tracking number and no further information.
No way to track order properly.
No order received yet
2 de agosto de 2026
Resposta da simply plants
Hi Alex,
Thank you for taking the time to leave us a review.
I apologise for the inconvenience you have experienced with your order, I will be feeding this back to the relevant teams.
I did try to ring you this morning, unfortunately I was unable to reach you. I have now emailed you with an update on this order.
I look forward to hearing from you.
Hannah, Customer Care 🪴
Plants arrives timely with good clear…
Plants arrives timely with good clear advices emailed a day before. Fabulous!
1 de agosto de 2026
Resposta da simply plants
Hi,
Thank you so much for the review, we appreciate your feedback.
I am so glad to hear that your plants arrived quickly & in great condition.
Hopefully, we see you shopping with us at Simply Plants again soon!
Hannah, Customer Care 🪴
Awful customer service
Haven't received my plants yet so don't know why you're asking for a review! I paid for a named day delivery for 4th August, that day came and went, no contact from you, no dispatch email, tried to contact but no luck. Got an email on 6th August, NO APOLOGY, telling me that my plants would come on 12th August, but 2 of them were out of stock so what do I want instead? I have replied but had no acknowledgement that my email was received. So we shall see what happens. Don't bother paying for named day, means nothing, and customer service is awful
1 de agosto de 2026
Resposta da simply plants
Hi Sam,
Thank you for taking the time to leave us a review, I am sorry to hear about the issues you have had with your order.
I want to apologise for any inconvenience caused by the stock issues.
I did try to ring you this morning, unfortunately I was unable to reach you. I have now emailed you, if you could please get back to me & hopefully we can resolve the issues.
I look forward to hearing from you.
Hannah, Customer Care
The fact that every comes on time ans…
The fact that every comes on time ans every thing is so perfect
Thank You Simply Perfect a wonderful company
29 de julho de 2026
Resposta da simply plants
Hi,
Thank you for taking the time to leave us a review on your order.
I am so glad to hear that everything went smoothly with your order, I hope your plants are now settling in & thriving!
We hope to see you shopping with us at Simply Plants again soon.
Hannah, Customer Care 🪴
Great service from ordering to delivering
Simple ordering - great communication and excellent, prompt delivery. Plant looks great!
5 de agosto de 2026
Resposta da simply plants
Hi Jean,
Thank you for the lovely review, we really appreciate the lovely feedback.
I am glad to hear that your plants arrived in great condition, I hope they are now settling in and thriving.
We hope to see you shopping with us at Simply Plants again soon.
Hannah, Customer Care 🌱
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.