Singles50 Avaliações 304

O TrustScore é 1.5 de um total de 5

1,3

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

Ce site utilise (certainement autant que les autres) des bots pour vous faire la conversation. J'ai par exemple reçu consécutivement 3 questions identiques de supposées personnes différentes : Bonjou... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

J'attends le remboursement suite à ma résiliation, j'ai noté une erreur dans leur courrier de prise en compte de ma demande car ils précisent une adhésion en mars 2025 au lieu de mars 2026. Je verrai... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

Veldig godt skjult Kundestøtte, egenproduserte lokkeprofiler med 67 åringer som ser ut som de er 30 år...latterlig dårlig forsøk på svindel. Styr laaaaaangt unna! Trenger ikke noe svar fra Singles... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

Don’t reply to emails overcharged me for a month was meant to be about $19 charged $99! Hey ignored my email asking for a refund. I have sent other emails saying cancel and they are ignoring those too... Ver mais

A empresa respondeu

Detalhes da empresa

Escrito pela empresa

Join Singles50, our fast-growing matchmaking service. Take our free personality test and find your perfect partner today!


Informações de contato

1,3

Muito Ruim

O TrustScore é 1.5 de um total de 5

304 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 95% das avaliações negativas

Normalmente responde dentro de 48 horas

Como esta empresa usa o Trustpilot

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 1 de um total de 5 estrelas

Site à Banir

Site à Banir, je ne comprend pas pourquoi les autorités Suisse, et FRC ne font rien , pour ce site qui est une vraie arnaque .aussibien pour trouver une personne, que de résilier son abonnement

9 de setembro de 2024
Avaliação não solicitada
logotipo da Singles50

Resposta de Singles50

Hi Dutoit!
You can cancel via the link on the homepage.
Best, Emma

Avaliado com 1 de um total de 5 estrelas

Är stört omöjligt att kunna bli fri…

Är stört omöjligt att kunna bli fri från ett premium abonnemang, då det drar en fet avgift (ca 2500kr/halvår), är såklart väldigt genomtänkt strategi, Undvika tjänsten, varannan profil använder inte egna bilder,

25 de setembro de 2024
Avaliação não solicitada
logotipo da Singles50

Resposta de Singles50

Hi Anders! I'm sorry to read your review. To assist you better, please contact my Swedish-speaking colleagues directly at trustpilot@singles50.se, from your registered email address. I cannot locate your profile with the information provided in this review. We present pricing and renewal details on our payment pages, before the payment is made. I'm sorry if you missed this information. Best, Noel.

Avaliado com 1 de um total de 5 estrelas

Hello sigles50

Hello sigles50.

Verry beth experience ,never believe in them

I pay abonament as a beginner ,Premium abonament 15 euro and than I stop after one day because I find out it is no place for me and today they took 320 euro from my accounts

Why you lie ,that it not a real I whant my money back !

Do not be member of this!

17 de setembro de 2024
Avaliação não solicitada
logotipo da Singles50

Resposta de Singles50

Hi! Just checking in as I haven't received a response from you. If you still need any assistance, you can contact me at the email address below. Noel.

Hi Cristina! I'm sorry to hear about your experience. Prices and subscription lengths are displayed on the payment pages, when entering your payment details. I'd like to look into your case, but for that I'll need a bit more information from you. You can contact me at trustpilot@singles50.com from your registered email address and I'll check your account and what can be done. Thanks, Noel.

Avaliado com 1 de um total de 5 estrelas

Entre les faux profils et celles qui…

Entre les faux profils et celles qui viennent chercher un passe temps du week end, des sélections qui sont à l opposé de mon lieu de vie, bref c est à bannir, pour un site qui se dit le top

2 de setembro de 2024
Avaliação não solicitada
logotipo da Singles50

Resposta de Singles50

Hi! Thank you for your feedback, and I'm sorry to hear your experience wasn't what you expected. We actively work to prevent fake users joining the platform. If you come across any suspicious profiles, please don't hesitate to report them so we can take swift action. Thanks, Noel.

Avaliado com 1 de um total de 5 estrelas

ATTENTION

ATTENTION
Malgrés l'offre premium vous n'avez droit qu'à 5 profils par jour !!!

Se dit être le site de rencontre number One.
Publicité mensongère.
Que fait le service des fraudes ?

Je viens de contacter le service juridique.

15 de agosto de 2024
Avaliação não solicitada
logotipo da Singles50

Resposta de Singles50

Hi, I don't know what you mean by 5 limited to 5 profiles per day? Maybe you're looking a specific feature or something other than your main contact list? I'd need your email address to check your profile and I'll also pass it onto my French colleague since you've posted this on here which is for the .com USA/English Singles50 site. All the best, Emma.

Avaliado com 1 de um total de 5 estrelas

Ce site est à fuir

Ce site est à fuir , impossible de résilier et quand on y arrive ils prélèvent quand même . Pas de possibilité de contact pas de réponse de leur part . JE DÉCONSEILLE FORMELLEMENT, en plus ils font des recours contentieux illégaux pour non paiement

18 de julho de 2024
Avaliação não solicitada
logotipo da Singles50

Resposta de Singles50

Just checking in as I haven't received a response from you. If you still need any assistance, you can contact me at the email address below. Noel.

Hi Veronique! I'm sorry to hear if you had problems cancelling your subscription. Link to our cancellation form and our contact details are at the bottom of the homepage, logging in is not necessary. Unfortunately, I can't check your account with the information from this review. Email me directly at trustpilot@singles50.com, from your registered email address and I'll help you with your cancellation. Thanks, Noel.

Avaliado com 1 de um total de 5 estrelas

This site is one big scam

This site is one big scam. Fake people. Stay away.
Follow up.... I have spent 2 days and many emails to cancel , all to no result.
I also notice the same people turn up in a new remote locations every couple of days.
Still not cancelled after 3 days after receiving email saying they would, Also I see a "Suzzy" has moved from Richmond Tas To Bute SA and then To West coast of WA, All remote areas . They sure do not look at a Map. If you watch their site, this happens a lot. I do wonder if there is ANY real people ?I received an email stating that they would cancel my account from 11th /7/24 and have not done that. also stating that they do not have any details on me, Have did I get account without details,

9 de julho de 2024
Avaliação não solicitada
logotipo da Singles50

Resposta de Singles50

Hi Ray, thanks for getting back to me. I can confirm that your subscription has been cancelled and your deletion request is being processed - it will be completed soon. Thank you, Noel.

Hi Ray! Sorry, but I can't find your profile with the information you've provided. If you email me at trustpilot@singles50.com from your registered email address, I can help you with your cancellation. You can also give me info about the suspicious profile, and I'll pass it on to our Online Safety Team. Alternatively, you can report the profile directly online. Thanks, Noel

Avaliado com 1 de um total de 5 estrelas

Scam

Scam. false profils. becareful for ur bank account

20 de junho de 2024
Avaliação não solicitada
logotipo da Singles50

Resposta de Singles50

Hi! I couldn't locate your profile in our system based on the information provided. Please reach out to me directly at trustpilot@singles50.com, and I'll assist you with any issues you may have experienced. Additionally, you can report any suspicious profiles directly on our platform and our Online Safety Team will be notified. Thanks, Noel.

Avaliado com 1 de um total de 5 estrelas

Went to the Singles50 website and…

Went to the Singles50 website and clicked the Sign Up Now button for FREE. When I met my adviser at the bank we went through my transaction account and by pure coincidence we saw that Singles50 had withdrawn 250 euros from my bank account. Pure theft. They must have used my email address which is linked to my Google Play Store and thus the debit card. Completely without my knowledge and permission. Panicked and tried to log into my account on Singles50 but then I got the message that I had to pay approx. 300 euros. to access my account. They made me a premium member without my permission and knowledge as well. Never made a card purchase with Singles50 so how can they withdraw money from my bank account. Probably by email address. Now it has ended up with a Swedish debt collection agency. And they demand me about 300 euros. Disgraceful and absolutely sick. Whatever you do, don't press the Sign Up Now button for FREE. It can cost you a lot of money and trouble. /David 

7 de julho de 2023
Avaliação não solicitada
logotipo da Singles50

Resposta de Singles50

Hi Wesley! Thank you for bringing this to my attention. At Singles50, we do offer both a free membership and an optional Premium membership, which provides additional features and benefits for a fee. I want to assure you that we do not make anyone a Premium member without their permission.

To assist you further, I need more specific details related to your account. Unfortunately, due to privacy and security policies, I cannot access your account information based solely on this review. Please reach out to me at trustpilot@singles50.com directly from the email address associated with your Singles50 account, and I'll investigate this. Thank you, Noel.

Avaliado com 5 de um total de 5 estrelas

Cela fais un 2 ans maintenant que je…

Cela fais un 2 ans maintenant que je suis premium sur le site je n’est aucune conversation et même pas de visiteurs à ma page à alors que l’abonnement m’as coûter une fortune

8 de junho de 2024
Avaliação não solicitada
logotipo da Singles50

Resposta de Singles50

Hi Andrea,
Unfortunately, you haven't provided us with more information so I can't help you further with your profile. Please move this review to Singles50.fr so I can advise you on this matter. Louise from Singles50.

Avaliado com 1 de um total de 5 estrelas

RAGGIRANO GLI UTENTI NON ISCRIVETEVI

Una stella perché 0 non si può, NON VI ISCRIVETE sito ruba soldi, mi hanno fatto scrivere dallo studio di un avvocato per recuperare soldi di un abbonamento mai sottoscritto, ho chiesto le prove dell’accettazione da parte mia dell’iscrizione a premium e mi hanno fornito solo un pdf come se non sapesse chiunque che un pdf non è una prova valida, ho chiesto inoltro della copia della mail che dicono di avermi mandato e non mi hanno inviato niente, ho chiesto copia della mia mail di risposta che dicono di aver ricevuto e non mi hanno mandato niente, giocano sul fatto che le persone non spenderebbero soldi in uno studio legale per dar battaglia per 70 o 100 euro e così intascano abbonamenti mai richiesti… sono stata iscritta per un po’ alla versione base e quando ho deciso di cancellarmi non è stat possibile, i link per cancellare l’account non funzionano, esce un messaggio che dice di contattare l’assistenza ma l’assistenzanon risponde, il fax non riceve … SE TI ISCRIVI NON TI PUOI CANCELLARE E TI FANNO PAGARE ABBONAMENTI MAI RICHIESTI!!!!

DATO CHE NON SO COME RISPODERE AL COMMENTO DI SINGLE50 faccio questa modifica alla mia recensioneper comunicare a single 50 che il mio account non esiste pi perché dopo una serie di recensioni negative finalmente mi hanno contattato e sono riuscita ad eliminare l’account. Quindi posso confermare che la mail dell’account era questa anche se adesso risulta cessata, ma mi sta scrivendo uno studio di avvocati dalla Puglia minacciando di fare in ingiunzione per il pagamento di un abbonament che io non ho sottoscritto e che non ho neanche usato. Se SINGLE 50 vuole contattarmi può scrivermi direttamente. Confermo la mia recensione !

3 de junho de 2024
Avaliação não solicitada
logotipo da Singles50

Resposta de Singles50

Hi, there's no account with the email provided, please can you double check it? I think I found your account but it's already deleted and no money is owed, to make sure I've got the correct account I'd need you to reconfirm the account email address. If I'm correct then I'd appreciate being able to check if the claims you make are accurate. Thank you in advance, Emma.

Avaliado com 1 de um total de 5 estrelas

Jeg er kjempe fortvilet

Jeg er kjempe fortvilet, får ikke sagt opp mitt medlemskap og betalingen bare ruller på inkasso på 407 euro, jeg sa opp mitt medlemskap i okt 23. betalt 799. 2 okt. trodde saken var ferdig. dette er rent svindel. få med ut av medlemskapet please. få meg ut av singels50

28 de maio de 2024
Avaliação não solicitada
logotipo da Singles50

Resposta de Singles50

Update, Hi vigdis, I'm sorry, but because you haven't provided us with more information, I can't check your profile. If your debt has been passed over to an external agency, you need to contact them directly. Thanks, Noel.

Hei Vigdis. Takk for at du kontakter oss vedrørende din sak, men det blir dessverre vanskelig for oss å hjelpe deg, ettersom du ikke har oppgitt noen kontaktinfo eller e-postadresse du brukte til å registrere deg på vår side med. Vi ber om at du oppgir kontaktinformasjon og/eller kontakter oss så snart som mulig på trustpilot@singles50.com, så vi kan få sett på din sak så snart som mulig. Takk. Hilsen Elias.

Avaliado com 1 de um total de 5 estrelas

Nothing but a scam try and cancel your…

Nothing but a scam try and cancel your membership.... the deletion options don't work, emailing them doesn't work. it's a scam don't do it.
this is illegal under NZ consumer law

26 de maio de 2024
Avaliação não solicitada
logotipo da Singles50

Resposta de Singles50

Hi Peter, Please confirm your registered email address so I can sort this out for you - please note the online deletion won't work if you haven't yet cancelled your subscription, this is just so customers don't delete a profile that they are still paying for. Thanks Emma.

Avaliado com 1 de um total de 5 estrelas

For en svindelside

For en svindelside, ikke går det ann å slette konto, og ikke svarer de på epost. Styr unna. Bare fult av falske profiler som har som formål å svindle.

21 de maio de 2024
Avaliação não solicitada
logotipo da Singles50

Resposta de Singles50

Hi, please confirm your account data so that I can confirm for sure but I'm pretty sure your subscription has already been cancelled. If you want to delete the profile, you can do it yourself in the profile settings or email our customer service team and they'll do it. Sorry but I don't understand why you're saying it's impossible to delete/ cancel and that we don't answer emails when it's just not true! Best, Emma.

Avaliado com 1 de um total de 5 estrelas

Do yourself a huge favour and and stay…

Do yourself a huge favour and and stay away…
Do yourself a huge favour and stay away from this website.
They will trick you into joining by offering a cheap 6 month subscription and if you haven’t cancelled your membership before the 6 months is up they will, without any notification at all slap a charge of over $400 on your credit card and absolutely refuse to pay a refund.
This site is nothing more than a scam and complete waste of money. So STAY AWAY..................

Hi Emma
For some reason I can't reply to directly so hopefully you'll read this.
Yes I got a refund but it was only for half the price that your site stole from my credit card, so as far as I'm concerned you still owe me another $215.
I only got the refund after 2 months of emailing your site everyday telling them that they had broken NZ's international trading laws for dating websites, which is something I have absolutely no idea about so yes I lied to get a partial refund, otherwise your website would've taken my money and run.
You can say whatever you like to defend them and you will never ever get me to change my opinion of your website.
They nothing better than common criminals and should be banned from both New Zealand and Australia and pretty much the whole of the south pacific.

25 de setembro de 2023
Avaliação não solicitada
logotipo da Singles50

Resposta de Singles50

UPDATE: Thanks for getting back to me on here Barry. Sorry to read that you're not happy and even a full refund wouldn't have made any difference so that's not an option. I'm not sure how the money was stolen, if you subscribed, entered your card details and chose to buy a Premium Membership. Without your account info I can't check the details (I sent a request via the TrustPilot site for you to give me your email) but I appreciate you are unhappy and we were not able to resolve the issue to your complete satisfaction. I will take your feedback on board and I wish you well on your dating journey. Sorry again. Kind regards, Emma.

Hi Barry, can you please confirm your account data so that I can check this out because I thought you have had a refund? Thanks in advance, Emma.

Avaliado com 1 de um total de 5 estrelas

At det er umulig åvslutte abonnement. Slutt å sende meg mailer!!!

Pris! Og ikke mulig å avslutte!!!!
Gi meg mailadressen deres så jeg kan avslutte mitt abonnement med dere. Anita Lundmo Berntzen

16 de abril de 2024
Avaliação não solicitada
logotipo da Singles50

Resposta de Singles50

Hei Anita, vi opplyser alltid om den fulle pris, både på våre betalingssider før du legger inn dine kortopplysninger for å betale for medlemskapet samt i betalingsbekreftelsen som sendes til din registrerte e-postadresse så snart du har gjennomført kjøpet. Siden du dessverre ikke har oppgitt kontaktinformasjon, er det vanskelig for oss å svare deg om status på ditt eventuelt aktuelle medlemskap, derfor ber vi deg ta kontakt med vår kundeservice så snart som mulig om du har ytterligere spørsmål eller trenger hjelp. Takk. Hilsen Elias.

Oppdatering: Hei Anita. Etter å ha sjekket din kontaktinfo, ser vi at ditt medlemskap allerede er avsluttet og ditt medlemskap utløp i Mars 2024. Dersom du har ytterligere spørsmål, kan du selvsagt ta kontakt med oss på: singles50-trustpilot@singles50.dk. Takk. Hilsen Elias.

Avaliado com 1 de um total de 5 estrelas

J'ai essayé l'abonnement 1 mois sans…

J'ai essayé l'abonnement 1 mois sans recevoir une confirmation de paiement. J'ai vu le débit de renouvelelment sur ma carte. J'ai écrit le même jour pour demander l'annulaton.
Je suis une personne très precautioneuse, les délais je ne laisse pas passer.

Comment savoir si l'on recoit aucun e-mail de confirmaiton de paiement.

J'ai annulé de suite mon profit pour plus être débitée.

25 de janeiro de 2024
Avaliação não solicitada
logotipo da Singles50

Resposta de Singles50

UPDATE: we assume no reply means your subscription has been cancelled and your renewal stopped and this review is no longer valid.

Hi Corinne, you might be better moving this review to singles50.fr ? Either way, please provide your account data so we can assist you further. Emma.

Avaliado com 1 de um total de 5 estrelas

Hm ? Tyver og svindlere.

Hm ? Går det an å gi 0 stjerner ? Dette lukter svindel. Jeg har registrert meg som jo er gratis for lang tid siden. Det reklameres med at det er gratis. Når jeg da oppdager at de krever penger så hopper en av. Jeg har ikke fått eller mottatt noen tjenester eller forbindelser gjennom disse svindlerne , ingenting. Om en registrerer seg som jo er gratis, så kan en ikke kreve penger av noen uten at begge parter er fullt innforstått med dette. Uansett om en part ikke vet, så kan ikke noen forsyne seg , spesielt når kunden har fått gratis registrering , ikke motatt noe eller brukt noen av Single50 sine tjenester. Det kalles svindel og bedrag om noen alikevel forsøker å stjele fra brukere. Jeg fikk et krav på 690 euro.

12 de abril de 2024
Avaliação não solicitada
logotipo da Singles50

Resposta de Singles50

Hi, you might prefer to move your review to singles50.no, regardless if you move it or not I'd need your account data to check your complaint. Sounds like you may have subscribed and not cancelled your renewal. Emma.

Avaliado com 1 de um total de 5 estrelas

Jag är arg på singles50

Jag känner mig jätte besviken på Singles50. Köpte medlemskap var missnöjd efter första perioden, försökte säga upp min prenumeration vilket stod 14 dagar och jag gjorde det även17 dagar före avslutad tid, men senare fick jag svar att uppsägningstiden för just det erbjudandet var 4 veckor!! Vilket lät oseriöst och bedrägeri. Nu har dem kommit med ett hotbrev från THEMYS &DYKE på 656 Euro met ultimatum 2024-04-08, dock har jag fått brevet 2024-04-12!!?
Har någon tips om hur jag ska göra innan jag vänder mig till konsumentverket?
Vänligen/Hamid

Jag är arg på singles50
Jag känner mig jätte besviken på Singles50. Köpte medlemskap var missnöjd efter det försökte säga upp min prenumeration vilket stod 14 dagar och jag gjorde det 17 dagar före avslutad tid, men senare fick jag svar att uppsägningstiden för just det erbjudandet var 4 veckor!! Vilket lät oseriöst och bedrägeri. Nu har dem kommit med ett hotbrev från THEMYS &DYKE på 656 Euro met ultimatum 2024-04-08 dock har jag fått brevet 2024-04-12!!?
Har någon tips omtag ska betala innan jag vänder mig till konsumentverket?
Vänligen/Hamid

I am angry with Singles50
I feel very disappointed with Singles50. I bought a membership, was dissatisfied, then tried to cancel my subscription, which was stated to be 14 days, and I did it 17 days before the end date. However, later I was told that the cancellation period for that offer was actually 4 weeks!! Which sounded unprofessional and like a scam. Now they have sent me a threatening letter from THEMYS & DYKE demanding 656 Euros with an ultimatum for 2024-04-08, but I received the letter on 2024-04-12!!? Does anyone have any advice on whether I should pay before contacting the consumer agency?
Kind regards/Hamid

12 de abril de 2024
Avaliação não solicitada
logotipo da Singles50

Resposta de Singles50

UPDATE: If you would like me to check with the agency regarding the deadline date we will need you to write to us directly at
trustpilot@singles50.com with reference to this review so that I can track the full history. Thanks, Emma.


Hi, Sorry to read your review, without having your account data to check the details I can only provide some generic information. If you didn't stop your renewal within your cancellation period your subscription will have been renewed for one more period, furthermore if you stopped the renewal payment and didn't respond to the payment reminders. debts are eventually sent to external debt agencies and I strongly recommend you contact them. Regards Emma.

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