sixthreezero Avaliações 8.657

O TrustScore é 4 de um total de 5

3,9

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Sixthreezero has been great from start to finish. From ordering my bike to troubleshooting setup, it’s clear they care about their customers and want repeat business—their model is definitely not... Ver mais

Avaliado com 5 de um total de 5 estrelas

The rear reflector broke on my newly purchased bike. I emailed customer service asking for a replacement and initially received no response. The merchant responded to my review and promptly sent out a... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

Website is unusable. Constantly empties your cart, even after you sign in. Speaking of which, it prompts you for sign in on almost every screen. This reeks of vibe-coded, spaghetti html. I would have... Ver mais

Avaliado com 5 de um total de 5 estrelas

I ordered the step through e-bike with the teal frame. I love it because it helps me stay mobile and active after an injury and severe weight gain. If you have balances juice or haven't written a bi... Ver mais

Detalhes da empresa

  1. Loja de Bicicleta
  2. Loja de artigos esportivos

Informação fornecida por fontes externas variadas

The bicycle is one of the most powerful movement devices in the world. Our mission is to provide an innovative bicycle experience to all adventurous souls in the world. Empowering people to embark on the most challenging journeys in their life... one bike and one ride at a time.


Informações de contato

3,9

Muito Bom

O TrustScore é 4 de um total de 5

9 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Como esta empresa usa o Trustpilot

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Bike for a 79-year old rider

I love my two-wheel e trike. With my old two-wheeled bicycle I suffered balance problems, but I will be able to ride my two-wheel e trike for the rest of my life. It was easy to assemble and adjust the seat height and the handlebars. Great bike! I would buy another.

28 de fevereiro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I ordered an electric trike and…

I ordered an electric trike and received it in a timely fashion. The parcel was well packed without damage to any part. After trial period, I found due to neurological problems I could not maneuver it. I was kindly assisted by Nadine. We returned the trike and I was awarded a full refund. Wonderful company to work with and all transactions were in a timely manner. Just sorry I could not keep the trike and use it.

14 de fevereiro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

SixThreeReview Extra Cush Curved Wing Extra Large Comfort Seat

My wife and I purchased new bikes and although theses are beautiful bikes my wife wanted to get a seat a little bit more comfortable for our rides. The bike manufacturer did not have anything we wanted and after an extensive search I found SixThreeZero. My wife saw the Extra Cush Curved Wing Extra Large Comfort Seat and wanted to try it out. We received the seat, put it on the bike, took it for a test drive, and that was all it took! This is truly the most comfortable bike seat we ever had on a bike. My wife can ride miles on our city bike trails and never get uncomfortable or sore like other seats we have had on our bikes - what a great product this seat is that we purchased from SixThreeZero. I tried this seat too and bought one for my bike and now our rides are so much more fun! Thank you SixThreeZero!

16 de fevereiro de 2025
Avaliação não solicitada
Avaliado com 3 de um total de 5 estrelas

Controller issues but they corrected it

Ordering and receiving my evryjourney electric bike was acceptable. Unfortunately, it arrived with a faulty controller so I was unable to set up the bike to my preferences. Sixthreezero customer service worked hard to get me a new controller so a month after receiving the bike I can finally ride it safely. KD58C, get your o troller instructions online from KD58C as the little pamphlet included with the bike was inadequate.

17 de dezembro de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

WE paid almost 4,000.00 for a rickshaw…

WE paid almost 4,000.00 for a rickshaw bike. It was so easy to order and pay without an issue lol. We rode the bike one time for about 20 minutes and almost got into two accidents. The bike it too powerful for my 56 yr old husband. We ran into the street twice because was difficult to control. We contacted the company in order to send bike back as per their policy and they have refused to give us a return label or proper instruction on how to return it including the address of where to ship it back to. We were willing to pay the price to ship it back. We have no other choice but to get legal council. We live in Florida and recommend buying a bike in your town to avoid issues like these. Consumer beware.

23 de janeiro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Outstanding Company!

What an outstanding company! I ordered an "Around the Block" bicycle, and it arrived in three (3) days. Easy to assemble and a quality, well made bicycle. Directions were well written in a nice booklet. Comes with a one year warranty and a 30 day, no hassle, return policy. They even pay for return shipping!

I am very pleased with my purchase, and the company's genuine, customer satisfaction values.

You can't go wrong buying a bicycle from this class act company.

28 de dezembro de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Controller does't work, dangerous for old folks like me!

Customer service was terrible. I called, left messages, emailed, tried unsuccessfully to use their chat feature. I was unable to access the settings menu since none of the pin numbers they gave me worked. I was looking for a bike that had pedal ASSIST, not something that would take over as soon as I started pedaling!! I don't know if I can change this in settings because I can't get into settings. This bike is dangerous for an older person to ride the way it is set up at the moment! I feel I was sent a faulty bike or at least the controller is a lemon! (KD58C)
I am disappointed since, as a shorter person, I like the size and the forward pedals because I can finally put my feet on the ground.

22 de dezembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great bike, great experience!

From searching the website all the way to receiving my bike, I had a great experience with sixthreezero. There were shipping/manufacturing delays and they did a great job compensating me for the inconvenience. Since receiving my bike, I have enjoyed it immensly. I feel it was juast as advertised and has been just what I was looking for. The support has been second to none. Would definately recommend this company and their product to friends and family.

9 de dezembro de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Price inflation for Black Friday.

Price inflation for Black Friday.
This company is fraudulently advertising a sale.
Prices were increased, so that the sale brings the price back down to their “normal” price.
Be smart people, this isn’t the only company doing this.
So disappointed in the integrity of this company.

27 de novembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Anne is so kind and so helpful

Anne is so kind and so helpful. We actually talked on the phone for the first time today but have been online so many times. Anne never fails to come through with just what I need

21 de novembro de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

I am very disappointed in this bike…

I am very disappointed in this relatively pricey bike. I should have gone with a better known brand. I'm only 6'2" and my knees are hitting the back of the handle bars. This Beach Cruiser is a poor design and came with no fenders. It's not worth the money. I called the company and they never got back. I should have gone with Schwinn. They make a better bike for less costs.

30 de novembro de 2023
Avaliação não solicitada
logotipo da sixthreezero

Resposta da sixthreezero

Hello!

Thank you for letting us know about your experience. We could not find your order or any communication with the information that we have. It sounds like you got the Around The Block, which does not come with fenders, as shown on the website. We also have a generous 30-day return window so that customers can see if the bike works for them or not. Our team is quite prompt in getting back to customers, especially during regular business hours. In this case, however, I cannot find any communication with you. Please do reach out to us at theteam@sixthreezero.com or by phone at (310) 982-2877. We really do want to help, but we cannot find an order with your name or any messages or calls from you. Please get in touch so that we can arrange a return or see if there are adjustments that can be made to the handlebars or seat. The design of the Around the Block is the classic cruiser geometry that dates back a century. We make high quality bikes that I believe in and are made to give our customers decades of great riding.

Sincerely,

Peter Kaltreider
COO sixthreezero.com

Avaliado com 5 de um total de 5 estrelas

Awesome bike!

This bike looks and rides awesome. My daughter rides it all over the place and finds the seat comfortable, the gears smooth, and the ability to carry stuff on the rack very helpful. No complaints.

8 de novembro de 2024
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Fun bike, hard to assemble

I got this bike as a beach cruiser but enjoy the ability to adjust gears when needed. The seat is comfortable and the style/color are so cute! It was difficult to assemble by myself and I ended up having a bike shop adjust the gears/brakes for me. Overall, good quality, fits me well (I’m short), and is a smooth ride.

2 de maio de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Very happy with my cruiser

Very happy with my cruiser. Easy to put together, following sixthreezero youtube tutorial. Comfortable and cute bike. The brakes squeaked until I broke them in.

8 de novembro de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

I so don’t want to write a bad review

I so don’t want to write a bad review, but I see no other way forward. I truly love my rickshaw trike and have had many fun rides with my granddaughters. In August the trike stopped working, I contacted the company and their diagnosis was a burned out front motor. They did not have the part and the wait began and has dragged on and on and on. Email responses are worthless….”I understand your frustration” “I deeply regret your inconvenience” etc. No one has returned phone calls. I hate writing this, but it started in August and soon it will be Thanksgiving and I’m still banging my head against the wall. We live in snow country and the best of riding season is now gone. I love the trike and very much wanted to buy their strider too, but customer service is worthless in my experience. Apparently the front hub motor is ridiculously hard to find. Perhaps try Amazon.

15 de agosto de 2024
Avaliação não solicitada
logotipo da sixthreezero

Resposta da sixthreezero

Hello,

We are truly sorry for this experience and I think that anyone would be disappointed in this. I want to also apologize for the vagueness in our replies about restocking motors. We have been in constant contact with the factory about restocking these, and the new batch has been on order for two months. We should have also been clearer in updating you about their status. The ETA for these is the end of this month, but I know that this is not an answer that helps you very much. I can tell you with 100% certainty that we will absolutely ship out a motor as soon as I receive them. I do also expect the current ETA to be accurate to within a couple of weeks. In the meantime, I am going to have customer service reach out to you and see what we can do to improve this situation while we wait. This has not been the outcome that we want either, and it's on me for not handling your warranty claim more proactively.

We will do our best to make this right.

Sincerely,

Peter Kaltreider
COO sixthreezero

Avaliado com 5 de um total de 5 estrelas

Great store to deal with.

The company were great to deal with and responded quickly to my emails. The tracking on shipping worked well. it really felt like i was dealing with a family run business and not some big corporation.

26 de abril de 2024
Avaliação não solicitada

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