I’ve now bought my last three cars from S James Prestige, and every single one has been brilliant. The cars have all been exactly as described, reliable, and great value for money. What really stan... Ver mais
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Veja o que dizem as avaliações
Recently bought a BMW 1 series from s James, my experience was nothing less than superb, especially Natalie, the car is immaculate in every way, and looks superb, as well as the added extras I had. I... Ver mais
A empresa respondeu
We recently bought a Mercedes E-Class Coupe from S James Prestige. Tom assisted in the sale, and ensured the process from start to finish was incredibly seamless and stress free. He has since follo... Ver mais
A empresa respondeu
This was my second time buying a car from S James prestige, both times Natalie dealt with me and both times I walked away feeling extremely satisfied. The car I bought is fantastic, it’s more than wha... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
S James Prestige specialise in sourcing high quality, pre owned BMW's, Audi's and Mercedes. We pride ourselves on our bespoke customisation and optional upgrades that we would be delighted to discuss with you.
Informações de contato
PE9 4LT, Reino Unido
- 01780 435024
- sjamesprestige.com
4,8
Excelente
1 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 90% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Bought my 4 series through S James…
Bought my 4 series through S James Prestige. The process was smooth throughout and Michael was great help. Communication was clear and he was always on hand to give really centred advice. Thank you!
22 de julho de 2026
Avaliação não solicitada
Resposta da S James Prestige
Hi Ryan,
We're so pleased to hear that your experience purchasing your BMW 4 Series through S James Prestige was smooth from start to finish.
Michael will be thrilled to receive your kind comments and know that his advice, communication and support helped make the process enjoyable.
Thank you for choosing S James Prestige, we wish you many happy miles in your new car!
S James Prestige
Incredible Customer Service
Everything from start to finish was incredibly easy! I had the pleasure of speaking with Michael and he helped me through every step of the way as well as following up a few weeks later to make sure I was enjoying the car and everything was going well.
Had a slight mishap with the original car I was looking at, But within a few days I was given the option to wait for the original car or swap across to a near enough identical one.
The extra services they provide are great! And not ridiculously expensive compared to other dealers!
When I went to pick up the car. The staff in the dealership were all incredibly friendly and wasted no time in getting all the boring paperwork out the way. While also making sure everything was understood.
Can’t fault S James Prestige and highly recommend them to anyone looking to pick up a new car!
24 de junho de 2026
Avaliação não solicitada
Resposta da S James Prestige
Hi Jack,
Thank you so much for leaving this lovely feedback.
We're delighted to hear that you had such a smooth and enjoyable experience with us. Michael will be thrilled to know that his support, communication and follow-up helped make the process easy from start to finish.
We understand that unexpected situations can arise, so we're pleased we were able to offer suitable options and ensure you still ended up with a vehicle you were happy with.
It's also great to hear you appreciated our additional services and the collection experience. We always aim to make the handover process as simple and enjoyable as possible while ensuring everything is clearly explained.
Thank you for your recommendation and for choosing S James Prestige. We hope you enjoy many happy miles in your new car and look forward to assisting you again in the future!
S James Prestige
I had the pleasure of working with…
I had the pleasure of working with Natalie, and she was incredibly professional and very supportive throughout the entire process. I had made numerous requests and changes, and she handled with remarkable ease and efficiency. Her dedication to customer satisfaction truly stood out.
I would definitely recommend using their service to anyone. The custom fit of their vehicles is exceptional, providing both comfort and style. It's clear that they prioritise quality and customer experience, making the whole journey enjoyable. Overall, a fantastic experience!
16 de julho de 2026
Avaliação não solicitada
Resposta da S James Prestige
Thank you so much for your lovely review.
We're delighted to hear that you had such a positive experience with Natalie. She'll be thrilled to know that her professionalism, patience and dedication helped make the whole process smooth and enjoyable. It's also wonderful to hear your kind comments about the quality and bespoke styling of our vehicles.
Thank you for your recommendation and for choosing S James Prestige. We wish you many happy miles in your new vehicle!
S James Prestige
Great car and great service from SJames Prestige
Purchased a BMW iX3 and Michael was extremely helpful throughout. Due to being in Scotland they also sent additional videos of the car which really helped. Unfortunately they do not offer delivery so Car was collected by a transport company bit of a delay with paperwork but on the whole great experience. Car was just as described absolutely immaculate and now enjoying driving it. Thank you
23 de junho de 2026
Avaliação não solicitada
Resposta da S James Prestige
Hi Debi,
Thank you for taking the time to leave this lovely feedback.
We're delighted to hear you had such a positive experience purchasing your BMW iX3 with Michael. We understand that buying a car from Scotland requires a great deal of trust, so we're pleased the additional videos gave you the confidence to proceed and that the vehicle was exactly as described when it arrived.
Thank you for choosing S James Prestige, wishing you many happy miles in your beautiful new car!
S James Prestige
Fantastic company!
Fantastic experience all round, very helpful and friendly company! Michael was great at making sure everything with the car was how I wanted and the collection team were lovely on the day
Would highly recommend!
27 de junho de 2026
Avaliação não solicitada
Resposta da S James Prestige
Hi Tommy,
Thank you for your fantastic review.
We're delighted to hear you had such a positive experience with S James Prestige. It's wonderful to know Michael ensured everything was exactly how you wanted it, and that our collection team helped make the day an enjoyable one.
Thank you for your recommendation and for choosing S James Prestige. We truly appreciate your support and wish you many happy miles in your new car!
S James Prestige
Great customer service everyone was…
Great customer service everyone was excellent everything went smoothly would definitely recommend
10 de julho de 2026
Avaliação não solicitada
Resposta da S James Prestige
Hi James,
Thank you for your lovely feedback. We are so pleased your experience with us was smooth and thank you for your recommendation.
We look forward to hopefully assisting you again in the future.
S James Prestige
Good customer service
Good customer service, resilient when helping me find the right finance deal. Fantastic communication good range of cars. Kim in particular was professional and integral in every aspect of our experience.
Thank you
21 de julho de 2026
Avaliação não solicitada
Resposta da S James Prestige
Thank you for your fantastic review.
We're so pleased to hear you had such a positive experience with us. It's great to know our team helped you find the right finance package and kept you informed throughout the process.
A special thank you for your kind words about Kim. She'll be thrilled to hear that her professionalism and dedication made such a positive impact on your experience.
Thank you for choosing S James Prestige.
S James Prestige
Tom made the process very easy and kept…
Tom made the process very easy and kept in touch throughout. Partx my car for a good price and now have a lovely Audi Q5. This is the 4th car i have purchased from S. James Prestige and would recommend them to anyone. Thanks again Tom.
10 de julho de 2026
Avaliação não solicitada
Resposta da S James Prestige
Hi Darren,
Thank you for your lovely feedback.
We're delighted to hear that Tom made the whole process straightforward and kept you updated throughout, and that you were pleased with the part exchange value for your previous vehicle.
The fact that this is now your fourth car from S James Prestige means a huge amount to us.
We hope you enjoy every mile in your Audi Q5, and we look forward to welcoming you back when it's time for car number five!
S James prestige
BMW I4
I bought my BMW i4 from them after seeing it on auto trader. I dealt with josh and he couldn’t be more helpful Fantastic service and very welcoming. Extremely professional and 110% legitimate. Highly recommend their company if you wanting a prestigious car.
The after care was excellent too I’ve had x2 messages over the period of 1 month making sure eve is ok.
I won’t be going anywhere else.
Thank you guys
17 de junho de 2026
Avaliação não solicitada
Resposta da S James Prestige
Hi Jamie,
Thank you so much for your fantastic review.
We're delighted to hear you had such a positive experience purchasing your BMW i4 with Josh. It's great to know he made the process welcoming, professional and straightforward from start to finish.
We're also pleased that our aftersales service has continued to meet your expectations. Checking in with our customers after they've collected their vehicle is an important part of the service we pride ourselves on, so it's wonderful to hear you appreciated this.
We wish you many happy miles in your BMW i4 and look forward to welcoming you back when it's time for your next car!
S James Prestige
Josh was a top person to deal with
Josh was a top person to deal with, I would highly recommend using these guys.
17 de julho de 2026
Avaliação não solicitada
Resposta da S James Prestige
Hi Rk,
Thank you for your lovely feedback.
We're delighted to hear you had such a positive experience with Josh. We'll be sure to pass on your kind comments to him, and we're so pleased he made the buying process enjoyable from start to finish.
Thank you for choosing S James Prestige. We look forward to welcoming you back in the future!
S James Prestige
Great experience from start to finish!
Great experience from start to finish with the team at S James Prestige.
In particular Josh who stood out to me compared to some other Sales Executives from other dealerships. Josh ensured the process was as smooth from start to finish and I would happily use the dealership again.
Car has been flawless so far!
27 de junho de 2026
Avaliação não solicitada
Resposta da S James Prestige
Hi Lee,
Thank you for your lovely review.
We're so pleased to hear you had such a great experience with us. It's especially great to know that Josh stood out and made the buying process smooth and straightforward from start to finish.
We're so pleased to hear you're enjoying your new car and that it's been flawless so far. We hope we can assist you again in the future.
S James Prestige
Josh was fantastic
Josh was fantastic, everything was quick and straight forward from straight to finish. Will always buy again from these guys
17 de julho de 2026
Avaliação não solicitada
Resposta da S James Prestige
Thank you for your fantastic review.
We're delighted to hear Josh made your experience quick, straightforward and enjoyable from start to finish. We'll be sure to pass on your kind comments to him.
Your continued support means a great deal to us, and we're thrilled to hear you'll be coming back to S James Prestige in the future. We look forward to welcoming you again!
S James Prestige
Great service from Khloe
Great service from Khloe! Will definitely be back.
14 de julho de 2026
Avaliação não solicitada
Resposta da S James Prestige
Hi Mark,
Thank you for your lovely review. Your kind words have been passed onto Khloe and we wish you many happy miles in your beautiful new car.
S James Prestige
First time buy from S. James Prestige
It was my first time experience with S. James Prestige and bought me self a nice E- Class Coupe Mercedes Benz with help and advice from Natalie and Michael.
They’ve answered all my questions in a very professional manner and understanding.
Pretty straight forward from the first call to the day I came in to collect the car which was well prepared.
If you are looking for your next car S. James Prestige is the place to call first.
21 de junho de 2026
Avaliação não solicitada
Resposta da S James Prestige
Hi Marcin,
Thank you for your lovely feedback.
We're delighted to hear your first experience with S James Prestige was such a positive one and that Natalie and Michael made the process straightforward from your initial enquiry through to collecting your Mercedes E-Class Coupe.
We'll be sure to pass on your kind comments to them. Thank you for your recommendation, and we wish you many happy miles in your new car. We look forward to welcoming you back in the future!
S James Prestige
Really good experience from start to…
Really good experience from start to finish, very professional and attentive from the first enquiry to collection, would highly reccomend.
3 de julho de 2026
Avaliação não solicitada
Resposta da S James Prestige
Hi Robert,
Thank you for your fantastic review and recommendation.
We're delighted to hear you had such a positive experience from your initial enquiry right through to collection.
Thank you for choosing S James Prestige. We wish you many happy miles in your new vehicle.
S James Prestige
If you're paying cash
If you're paying cash, don't waste your time with this dealership.
I made enquiries on around five different vehicles and every conversation followed the same pattern. The moment I said I was paying cash rather than taking out finance, I was told the vehicle was "pending a finance application" or effectively sold.
Out of curiosity, I submitted an enquiry from a different email address saying I wanted finance. Unsurprisingly, I received a prompt and enthusiastic response. That enthusiasm disappeared as soon as the salesperson realised I was the same person who had previously enquired about buying outright.
The most telling part? Three weeks later, three of the "sold" vehicles are still advertised on their website. I was also promised a call back from a salesperson, which, unsurprisingly, never happened.
It speaks volumes when a business makes it harder to buy a car with cash than with borrowed money. If customer service depends on how much commission they can earn from your finance agreement, that's not a dealership I'd trust with my business.
Take your money somewhere it's actually wanted.
19 de junho de 2026
Avaliação não solicitada
Resposta da S James Prestige
We are disappointed to read your review, particularly as the allegations made do not reflect the way we operate as a business.
Unfortunately, as your review has been left anonymously, we have no way of identifying you or locating any record of your enquiries. If you would be willing to contact us directly with your name and the details of the vehicles you enquired about, we would welcome the opportunity to investigate your concerns thoroughly.
We would like to make it absolutely clear that we do not favour finance customers over cash buyers. We are equally happy to sell vehicles regardless of their chosen method of payment, and a significant proportion of our vehicles are purchased outright without finance.
When a vehicle is subject to a finance application, it is reserved whilst that application is ongoing. As finance applications do not always complete successfully, vehicles can subsequently become available again, which is why you may occasionally see a vehicle remain advertised or reappear for sale. This is standard practice within the motor trade and is not an attempt to mislead customers.
We are also disappointed by the suggestion that you were not called back because you intended to purchase the vehicle with cash. This is simply not how we operate. We have a same-day callback system in place to ensure that any missed calls are returned promptly, regardless of whether a customer is purchasing with cash or finance. Our level of service is the same for every customer, and payment method has no bearing on whether we contact someone or the level of support they receive.
We take great pride in providing an honest, transparent and professional service to every customer, and we are disappointed that this review suggests otherwise. We welcome the opportunity to discuss your concerns and establish the facts, but without knowing who you are, we are unfortunately unable to investigate the matter further.
Kind regards,
Michael
S James Prestige
Very easy to deal with
Very easy to deal with. Straightforward communications and even when I had an issue with V5, S James were patient and undertsanting. Very cool car, great price. Khloe, Michael and Kim all great.
5 de junho de 2026
Avaliação não solicitada
Resposta da S James Prestige
Hi Alex,
Thank you for taking the time to leave us such a wonderful review.
We are delighted to hear that you found the whole process straightforward and easy to deal with.
Khloe, Michael and Kim will all be delighted to receive your kind comments, and we'll be sure to pass your feedback on to them.
Thank you for choosing S James Prestige. We hope you continue to enjoy your new car, and we look forward to assisting you again in the future.
S James Prestige
Exceptional service
Exceptional service from start to finish. Josh was great and really went above and beyond. Made the whole process smooth and extremely happy with my car and the finish!
25 de maio de 2026
Avaliação não solicitada
Resposta da S James Prestige
Hi Kanica,
Thank you for taking the time to leave us such a fantastic review.
We are delighted to hear that you received exceptional service from start to finish and that Josh went above and beyond to make your experience a positive one. He will be thrilled to receive your kind feedback.
Thank you for choosing S James Prestige and for your recommendation. We wish you many happy miles in your new vehicle and look forward to assisting you again in the future.
S James Prestige
My second vehicle from s james
My second vehicle from s james and I wouldn't use another company, thank you khloe and the team at s james.
1 de junho de 2026
Avaliação não solicitada
Resposta da S James Prestige
Hi Diane,
Thank you so much for your lovely feedback.
There is no greater compliment than a returning customer, and we truly appreciate the trust and confidence you continue to place in us. We are delighted to hear that Khloe and the team were able to provide another positive experience.
Thank you once again for your continued support. We wish you many happy miles in your new vehicle.
S James Prestige
Bought an A Class from here 2.5 years…
Bought an A Class from here 2.5 years ago. The initial concept of not seeing photos of the specific car or seeing the car itself until you've put down a reservation feels a bit weird at first, but upon arrival, the car was exactly as described, and it was clear I was free to decline the car if I wasn't happy. Over the 2.5 years I owned the car, I never had any issues with it, other than driving into a large pothole and breaking a wheel. SJP sent a replacement wheel, and when it didn't match the original set, they replaced the whole set for free. I then sold it back to SJP, which was an equally professional and easy experience; they paid a fair price and even picked the car up. 5* service from start to finish. Don't listen to the weirdos on Reddit haha
26 de junho de 2026
Avaliação não solicitada
Resposta da S James Prestige
Hi Dannie,
Thank you so much for taking the time to leave such a detailed and thoughtful review.
We are delighted to hear that, after 2.5 years of ownership, you have had such a positive experience with both purchasing and selling your vehicle through us.
It's fantastic to hear that your Mercedes A-Class served you so well during your ownership and that we were able to resolve the issue with your wheel quickly.
Thank you once again for your trust, your recommendation and your continued support over the years. It means a great deal to the entire team, and we hope to have the pleasure of assisting you again in the future.
S James Prestige
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