SkatePro Avaliações 

Yet again I’m more than happy with the service yes postage to U.K. takes a while but it’s well worth the wait. Thanks again everyone at SKATEPRO. See you soon 😎

Seriously, never order from this company.

They sent me the wrong size of skateboard and it’s been two weeks since I let them know.

Customer service blames the warehouse, warehouse blames customer service. But nobody makes it right.

They admit the problem, but nobody will ship the skateboard that I ordered.

Horrible service.

Quality product, delivery on time.
Thanks for the gift! - T-shirt.
There is one unpleasant moment - the consultant on the site advised a good scooter (longway santa muerte 6), but it is too short for my height (I indicated my height when communicating - 189cm), the bar of the scooter is 65cm, and I need at least 75cm. I already sent an email about this to the support team.

Absolutely awful service from when stuff goes wrong -

Bought a pair of Skates with easy fastening system for it to be faulty and unable to tighten the system up.

Raised this to Skatepro who told me they would have a resolution after a few days, then got lead on a wild goose chase of back and forth emails.

Sent photos and videos of the issue. Then gold told they wasn’t sufficient and to send more. Then got told to find a batch number which when I couldn’t find them they didn’t believe me so had to send even more photos…..

Now after a week they want me to send the item back (I wanted to do this a week ago)

They keep asking me via email if I want the postage label sending… well obviously because I want this issue sorted but they still haven’t sent me the postage label…..

Rang up to make a complaint but got told there’s no complaints team and I should just leave a review instead….

Had to demand to speak to a manager because obviously this review will not sort my issue out or replace the skates but hopefully it will put other people of from buying from this company because when you have an issue from my experience they will not care and cause you so much more stress.

Looks like I won’t be skating for over a month now just as the weather is getting nicer.

Thanks a bunch

Got sent the wrong product, aksed for my money and got sent the product again. It took long

Love the service - quick delivery, updates on point and the product is the best.

Trottinettes de mauvaises qualités qui cassent au bout de 3 mois. Ils demandent des photos pour sois-disant juger l'état et envoyer au fournisseur. Disent que le choix n'était pas adapté enfin font tout pour ne pas rembourser ou échanger. 4 Trottinettes achetées et toutes ont cassés au même endroit. A bannir.

Everything was perfect. The time of delivery, the product itself. My son keeps on spending hours and hours with his new toy😉

Hey there,
we ordered an expensive stunt scooter for birthday!
We got a fast delivery but a damaged scooter!
We had to send videos, fotos again and again and they answered we should try again and again.
We lost motivation and the scooter still doesn`t work.
We cannot recommend this company and their stuff!

Nous avons commandé un casque pour mon neveu, la taille était trop petite malgré que l'on se soit référé au cm indiqué sur le site.
Nous avons procédé au retour via la Poste (à nos frais) et depuis novembre nous n'avons reçu aucune notification de retour. Malgré plusieurs échanges d'email, nous l'avons dans le "baba" si je puis dire car nous avons pas fait le retour avec une prise en charge par leurs soins. Une belle arnaque car nous avons payé un casque, payé un retour à 36.- et ils ont dans leurs locaux un casque gracieusement offert!!! Scandaleux, des voleurs.

Quick delivery - prices rather high

Total dårlig info på deres hjemmeside om levering. Der står de lever dag til dag. Og i den tro bestille vi d 1 marts om aften en bmx cykel + tilbehør til vores søn som har fødselsdag d 5 marts. Det så kun tilbehøret der bliver leveret i dag 3 marts. Og har så fået en mail om at cyklen er sendt fra Bulgarien og at de ikke har dag til dag levering på bmx cykler. Og de står når man ligger den i kurv. Det gør der så ikke.. der står når vi bestille den at den er på online lager. Hvor skal man vide det betyder at den sendes fra udlandet?? Står nu og mangler gaven til vores søn. Og skal ud og finde en anden. Fordi de siger den måske kan komme lørdag eller søndag med PostNord.. men hvornår er PostNord begyndt og lever pakker hjem til lørdag og søndag?? Gør de sku ikke hvor jeg bor. Håber så meget at penge er hurtig retur. For ringede og sagde jeg ikke ønskede gaven alligevel når de ikke var her i dag.!!
Virkelig dårlig info!!

Jeg er virkelig utilfredshed med den behandling jeg har modtaget hos skatepro.
Jeg har oplevelsen af at når de først har fået dine penge, så er de fuldstændigt ligeglade med dig.
Dårlige produkter og ubehagelig service

Can't understand the negative reviews, ordered 2 bikes gyro and pegs, turned up after about a week no problem. Really great company at mega prices would recommend 👌

They promise 1 year return period. Shipment is from US, invoice is from US, but they want me to return the product to Denmark! You can buy $19 return label or pay $40 for small USPS flat rate box.
Probably ok for an expensive purchase but not worth otherwise. I will not buy from them again. I should have done my research beforehand.

Ordered half of a custom setup for a bike & ended up having to cancel due to everything being stuck in Germany for over 2 weeks. Company took quite awhile to respond to me whenever I did decide to reach out to check up on my costly order & even then they had no idea when I might receive it. Definitely would recommend taking your business to Source BMX or somewhere along those lines as they will have everything shipped to you in the given time. 100% a waste of my time.

J'ai commandé une paire de rollers hockey évolutifs Reign pour mes fils. Inutilisables au bout de quelques séances à cause d'un défaut sur le passage des lacets, j'ai envoyé un mail au support, avec photos à l'appui. Le support à répondu très rapidement et favorablement, et m'a proposé un bon d'achat. Donc très content du support après vente.

still waiting for my package to leave Germany while it was suppose to get here (Canada) 4 days ago...