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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

I have sent several emails to skillsuccess. My login credentials were compromised for breach of dark web. My email is groverg live and I have paid for lifetime subscription. Now it says my account is... Ver mais

Avaliado com 1 de um total de 5 estrelas

The website is constantly down now - are they closed for business? I had a lifetime membership which I cannot use now. No reply when I email support.

Avaliado com 5 de um total de 5 estrelas

I DO know that I wasted thousands of dollars to get an accredited teaching degree and wasted it all because I only taught for one year. With the one pay, all inclusive, lifetime deal, just one click... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Provedor de serviços de carreira e educação

Escrito pela empresa

An online courses community for people interested in creating a meaningful life through learning things you care about.


Informações de contato

3,4

Bom

O TrustScore é 3.5 de um total de 5

326 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Não respondeu a avaliações negativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

3,4

Todas as avaliações

(326)

8 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Great so far!

The course is great so far but most importantly this company has amazing customer service and really cares about you. I highly recommend them!

26 de julho de 2023
Avaliação não solicitada
logotipo da Skill Success

Resposta da Skill Success

Hi, Jaclyn! Thanks for taking the time to write us a 5-star review! We are happy to know you're enjoying our courses! Happy learning!

Avaliado com 1 de um total de 5 estrelas

Refund policy is a joke!

I ordered their classes a year ago, and due to some life altering events, losing someone dear to me to cancer, Mother with alzheimers...I just didn't have the time not did I think about canceling it, brain overload! But all other REPUTABLE companies will send you a reminder that your subscription is almost out and time to renew. NOT this company! Check the BBB for the complaints...all regarding this issue and their heartless replies! I am working with my CC company to get my full refund, and have reported to the FTC! Run run run from this company! Too many others out there!

3 de julho de 2023
Avaliação não solicitada
logotipo da Skill Success

Resposta da Skill Success

Hi, Bonnie! Thanks for providing feedback! We highly recommend you connecting with our Customer Success Team to have this issue resolved. We look forward to hearing from you!

Avaliado com 1 de um total de 5 estrelas

TERRIBLE

TERRIBLE - do not recommend. Refund policy is a joke. Customer beware and watch when your subscription renewal is. No REFUNDS due to their "strict" refund policy. Just lost $150.

20 de julho de 2023
Avaliação não solicitada
logotipo da Skill Success

Resposta da Skill Success

Hi, Sandra! Thanks for the feedback! Our records show this has already been addressed by our Customer Success Team. If you need further assistance, you may reach out to us at support@skillsuccess.com.

Avaliado com 5 de um total de 5 estrelas

Excellence Service

Stacy is super helpful and always very responsive! She is indeed a treasured gem for your organization!

12 de julho de 2023
Avaliação não solicitada
logotipo da Skill Success

Resposta da Skill Success

Hi, Rhondi! Thank you so much for taking the time to leave us a review! We appreciate you and hope for your continued support!

Avaliado com 5 de um total de 5 estrelas

Very usefull information

It is a good explained course. Great experience.

7 de julho de 2023
Avaliação não solicitada
logotipo da Skill Success

Resposta da Skill Success

Hi! Thank you for taking the time to write us a 5-star review! Can you share which course you took? We're happy to know you had a great experience!

Avaliado com 5 de um total de 5 estrelas

Great customer service!!

Great customer service!!! Fixed the problem right away

6 de julho de 2023
Avaliação não solicitada
logotipo da Skill Success

Resposta da Skill Success

Hi, Tino! Thanks for taking the time to leave us a 5-star review! We take pride in the way our Customer Support Team handles issues! Happy learning!

Avaliado com 5 de um total de 5 estrelas

The employees were very respectful and…

The employees were very respectful and understanding was able to help me a lot and really fast as well

2 de julho de 2023
Avaliação não solicitada
logotipo da Skill Success

Resposta da Skill Success

Hi, Krisa! Thanks for leaving a 5-star review! We do our best to resolve customer concerns as effectively as we can! We hope for your continued support. Happy learning!

Avaliado com 4 de um total de 5 estrelas

Email Customer support

The customer service through email. I am unemployed and I have been looking to land a job in a new career path, technology. As I am apply to different positions I cannot because only thing standing in my way is lack of experience /degree. I emailed if I will have full access due to not working I couldn't even afford to pay my $7 subscription. The person assisting me through chat really helped and allowed me to renew at my normal full access plan as long as I renewed. For that I appreciate the rep. Seeing my goal and really helping me the other day. I was able to get enough money in my account to renew today I am hoping land my possible job as an entry I to a new career path. Thanks alot I was happy to leave my review after being with the skill success at over or right at a year.

27 de junho de 2023
Avaliação não solicitada
logotipo da Skill Success

Resposta da Skill Success

Hi, Sakatherine! We appreciate you taking the time to write this detailed review! We are happy to know that our platform is helping you reach your goals! We wish you the best of luck in looking for a job! Happy learning!

Avaliado com 1 de um total de 5 estrelas

Signed up for a lifetime membership and…

Signed up for a lifetime membership and just got charged $150 for what I'm not sure of and there is no way to get a person on the phone.
Just saw them advertise on Facebook $90 for lifetime membership. Is this just a scam? I would like to speak to someone with answers.

12 de junho de 2023
Avaliação não solicitada
logotipo da Skill Success

Resposta da Skill Success

Hi, Kim! Thanks for leaving a review! Kindly reach out to our Customer Support Team by sending an email to support@skillsuccess.com. Our Team operates 24/7 so your questions and concerns will surely be addressed.

Avaliado com 5 de um total de 5 estrelas

The representative knew exactly what I…

The representative knew exactly what I needed and she got me into my course right away. Very knowledgeable and very friendly. Thank you.

23 de maio de 2023
Avaliação não solicitada
logotipo da Skill Success

Resposta da Skill Success

Hi, Naytasha! Thank you for taking the time to leave us a 5-star review! We are happy to know our Customer Success Team was able to address your concerns. Feel free to reach out to us anytime you need assistance. Happy learning!

Avaliado com 5 de um total de 5 estrelas

Great value! Quality Courses

I am really satisfied with my membership with Skill Success. The courses are well produced and really informative. I’ve learned a lot from the courses I’ve already taken and look forward to the wide variety of classes on the platform that is offered. Highly recommend to anyone who wants to learn at their own pace without spending a fortune to further their knowledge.

8 de maio de 2023
Avaliação não solicitada
logotipo da Skill Success

Resposta da Skill Success

Hi, Vanessa! We are so happy to hear that you are satisfied with both our service and our courses! The time you spend writing this review is appreciated! We hope for your continued support! Happy learning!

Avaliado com 5 de um total de 5 estrelas

Skill Success to My Rescue

I want to rave about my experience with Skill Success and its Support Team.

After a recent serious injury instantly sidelined me from a 13-year career as a medical massage therapist, I was panicked about what to do next. I have plenty of interests and aptitudes, but I am not career-shift-ready in skills or presentation! My resume is exclusive to bodywork and is useless for any new pathways.

Simultaneously, there was a hiccup with my Skill Success All-Access account which discouraged me completely as I was desperate to find courses that would help me create credibility for a new income earning opportunity.

I reached out to customer service expecting to be disregarded, for it to be a hassle or at best, a lengthy resolution. To my amazement, the Success Team responded immediately and validated my personal situation and Skill Success account issues with the utmost respect and clarity.

I felt cared for, listened to, and valued as a customer. What a rare treat in the general realm of customer service! Within the hour my account issue was resolved and the thoughtful attention from the team reassured my heart that good things are indeed to come.

I have perused the courses in Skill Success that could be studied and would help me get started in a new direction, from resume prep to soft business skills to specific hard skills in my areas of interest... I lost count at 60 available courses. I will have no problem getting ready quickly for the big "Next Thing" in my life.

I am eternally grateful for the Success Team. They met me where I was (in crisis) and kindly lifted me up with real solutions and encouraging words. I am eager to dive into the sea of courses available for personal and professional development!

I am shouting from the rooftop: "Skill Success delivers!"

16 de maio de 2023
Avaliação não solicitada
logotipo da Skill Success

Resposta da Skill Success

Hi! Thank you so much for taking the time to write this detailed review! We truly appreciate this and are happy to know that our company helped you one way or another through our courses. Happy learning!

Avaliado com 1 de um total de 5 estrelas

Predators

This company prays upon the fact that most people forget to cancel.
They send no notification after your year of service.
The 1 class I took was filled with common information, and there were no others in my area of interest. I did not cancel because I thought I'd surely be notified of my renewal and they'd have new classes by then.
I was not notified before the charge, and they will not grant a refund though I used the service for 1 day.
I checked the site and see no new classes in my area of interest, so I won't use the service I was charged for.

10 de maio de 2023
Avaliação não solicitada
logotipo da Skill Success

Resposta da Skill Success

Hi! Thanks for taking the time to leave this review! We'd like to remind you that the renewal was indicated in the Terms of Use when you first signed up for the subscription. Also, our system is programmed to send reminders on renewals or any changes made on the account. If you have further questions, feel free to reach out to us at support@skillsuccess.com.

Avaliado com 5 de um total de 5 estrelas

Great customer service

I was very pleased by the pleasant and rapid response to my query. Great customer service. Thank you.

10 de maio de 2023
Avaliação não solicitada
logotipo da Skill Success

Resposta da Skill Success

Hi! Thank you so much for taking the time to write us a 5-star review! We are happy to know our Customer Success Team was able to provide you with a delightful experience! Happy learning!

Avaliado com 5 de um total de 5 estrelas

Customer Support

Grace in Customer Support was extremely prompt and helpful.

1 de maio de 2023
Avaliação não solicitada
logotipo da Skill Success

Resposta da Skill Success

Hi, James! Thanks for taking the time to leave a 5-star review! We're happy to know you were effectively assisted by our Customer Support Team!

Avaliado com 4 de um total de 5 estrelas

I talked to support person named Grace…

I talked to support person named Grace and this person was extremely helpful in answering my questions full

1 de maio de 2023
Avaliação não solicitada
logotipo da Skill Success

Resposta da Skill Success

Hi, Murray! Thank you for leaving us a 4-star review! We'll make sure this feedback gets to Grace. Happy learning!

Avaliado com 5 de um total de 5 estrelas

Skill Success is an excellent platform…

Skill Success is an excellent platform that has helped me grow in my field. They offer outstanding courses and the customer service is amazing! I have been a member for several years now and will continue to do so! Thank you for helping me achieve success!

28 de abril de 2023
Avaliação não solicitada
logotipo da Skill Success

Resposta da Skill Success

Hi, Maribel! We appreciate you writing us a review! We're glad to know our platform has helped you grow as an individual! Happy learning!

Avaliado com 5 de um total de 5 estrelas

Excellent and prompt customer support

Excellent and prompt customer support. Very attentive, helpful, and kind. Thank you very much, Stacy S.!

26 de abril de 2023
Avaliação não solicitada
logotipo da Skill Success

Resposta da Skill Success

Hi, Michele! Thank you for taking the time to leave a review! This is appreciated! Happy learning!

Avaliado com 5 de um total de 5 estrelas

Very informative.

14 de abril de 2023
Avaliação não solicitada
logotipo da Skill Success

Resposta da Skill Success

Hi! Thank you so much for giving us a 5-star review! We're happy to know you're enjoying and learning from our courses. Happy learning!

Avaliado com 5 de um total de 5 estrelas

Kudos to the support team!

I am new to this program and haven't had a chance to take any of the courses yet. However, I will be remiss if I did not complement the support team. They have been FABULOUS! I selected the annual plan by mistake where I wanted the lifetime plan. They upgraded me within minutes and on a Saturday too!
Thank you support team!

25 de março de 2023
Avaliação não solicitada
logotipo da Skill Success

Resposta da Skill Success

Hi! Thanks for taking the time to leave us a 5-star review! We are happy to know your issue was taken care of by our Customer Support Team. They are available 24/7 so feel free to reach out to them anytime you have questions. Happy learning!

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