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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

I have sent several emails to skillsuccess. My login credentials were compromised for breach of dark web. My email is groverg live and I have paid for lifetime subscription. Now it says my account is... Ver mais

Avaliado com 1 de um total de 5 estrelas

The website is constantly down now - are they closed for business? I had a lifetime membership which I cannot use now. No reply when I email support.

Avaliado com 5 de um total de 5 estrelas

I DO know that I wasted thousands of dollars to get an accredited teaching degree and wasted it all because I only taught for one year. With the one pay, all inclusive, lifetime deal, just one click... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Provedor de serviços de carreira e educação

Escrito pela empresa

An online courses community for people interested in creating a meaningful life through learning things you care about.


Informações de contato

3,4

Bom

O TrustScore é 3.5 de um total de 5

326 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Não respondeu a avaliações negativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

3,4

Todas as avaliações

(326)

8 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Wonderful and fast customer service

Wonderful and fast customer service. My issue was taken care fast and with no hassles. The gentlemen that helped me out was knowledgeable and very polite.

26 de março de 2023
Avaliação não solicitada
logotipo da Skill Success

Resposta da Skill Success

Hi! Thanks for taking the time to leave us a 5-star review! We are happy to know your issue was taken care of by our Customer Support Team. Happy learning!

Avaliado com 5 de um total de 5 estrelas

Best customer service less than 5 min…

Best customer service less than 5 min problem solved.

23 de março de 2023
Avaliação não solicitada
logotipo da Skill Success

Resposta da Skill Success

Hi, Rafael! Thank you so much for taking the time to leave us a 5-star review! We are happy to know your issue was resolved by our Customer Support Team. Happy learning!

Avaliado com 5 de um total de 5 estrelas

I recently contacted Customer Service…

I recently contacted Customer Service because I couldn't find a list of the courses I wanted to take. I sent an email and got a response the same day. They are very supportive and walk you through any issues. Love the choice of classes and customer service couldn't be easier!

15 de março de 2023
Avaliação não solicitada
logotipo da Skill Success

Resposta da Skill Success

Hi, Jennifer! Thank you so much for taking the time to leave us a 5-star review! We are happy to know your issue was resolved by our Customer Support Team and that you are enjoying our courses! Happy learning!

Avaliado com 5 de um total de 5 estrelas

I have been on Skill Success forever

I have been on Skill Success forever. The range of courses is phenomenal. Maybe the only downside is there are so many courses to choose it is hard to pick where to start. I got a lifetime membership, and at 73 yrs old it is one of the best investments in my continuing education.

20 de março de 2023
Avaliação não solicitada
logotipo da Skill Success

Resposta da Skill Success

Hi, Pat! We appreciate you writing us a 5-star review! We are glad to know you've been enjoying and learning from our courses and hope for your continued support.

Avaliado com 5 de um total de 5 estrelas

A Brightside To Being Blindsided

I recently got a bill from this company that I was not expecting because I signed up a year ago and never participated in their services. I was upset initially because I clearly didn't even realize I owed money and was hit with their 150.00 fee--without a warning this year, however; I reached out to their company and explained why I felt I shouldn't be responsible for the payment and was told about their policy and I couldn't get a refund. I didn't want to sound like a victim, I clearly, at some point, should have read more fine print but, long story short, I got an E-mail the next day and they refunded me half of my payment. I appreciated their handling of my situation and that they did something for me in my frustration. I have only dealt with this company for a refund but their customer service is excellent.

12 de março de 2023
Avaliação não solicitada
logotipo da Skill Success

Resposta da Skill Success

Hi, Jill! Thank you so much for leaving us a 5-star review!

Avaliado com 5 de um total de 5 estrelas

I reached out to Customer Service after…I made a mistake and they were fabulous!

I reached out to Customer Service after I made a mistake - they responded right away and fixed my mistake! Love the products and the Customer Service!! Highly recommend!!

8 de março de 2023
Avaliação não solicitada
logotipo da Skill Success

Resposta da Skill Success

Hi, Jennifer! Thank you so much for taking the time to leave us a 5-star review! We are happy to know your issue was resolved! It's also very nice to know that you love the courses we have available! Happy learning!

Avaliado com 5 de um total de 5 estrelas

Courses/Knowledge Gained Well Exceeds Subscription Cost

Skill Success offers many useful courses on many subjects. I’ve taken tax courses, starting an online business courses and trading courses, and the information I’ve learned far exceed the value of the subscription.
I’ve also had nothing but excellent response times and courteous communications from the support team.

6 de março de 2023
Avaliação não solicitada
logotipo da Skill Success

Resposta da Skill Success

Hello! Thank you so much for giving us a 5-star review! We are happy to know you've been enjoying and learning from our courses and hope for your continued support! Happy learning!

Avaliado com 4 de um total de 5 estrelas

Customer Service

The representative Stacy was prompt and efficient with assisting me with my issue. I am looking forward to attending my Spanish course!

1 de março de 2023
Avaliação não solicitada
logotipo da Skill Success

Resposta da Skill Success

Hi, Mike! Thank you for leaving us a 4-star review! We appreciate you taking the time to share your experience with our Customer Support Team! Happy learning!

Avaliado com 1 de um total de 5 estrelas

They charged my credit card without authorization.

I did not receive my log in information when I signed up but the issue was resolved several weeks later. Part way through my subscription I stopped receiving any communication from Skill Success and I also changed credit cards so I assumed Skill Success could not and would not charge me for another year subscription. I was surprised that they were able to charge my account on a defunct credit card and when I asked them to reverse the charges - because 1) I was not interested in continuing the subscription, 2) I had had no communications from them for several months, 3) I had cancelled the credit card they charged, and 4) I had not yet had a full year access to the subscription that I bought, they refused to refund the amount processed. This is not an integral company.

5 de fevereiro de 2023
Avaliação não solicitada
logotipo da Skill Success

Resposta da Skill Success

Hi, Cori! Thanks for reaching out to us! We would highly appreciate it if the full story was shared in this review. Kindly check the email our Customer Support Team sent and let us know if you have questions.

Avaliado com 5 de um total de 5 estrelas

I haven’t got to far I to the course…

I haven’t got to far I to the course yet but Stacy has made it great so far. She is extremely attentive and answers my queries almost immediately. If the course is as good as Stacy then the course is a 5 star for sure!

17 de fevereiro de 2023
Avaliação não solicitada
logotipo da Skill Success

Resposta da Skill Success

Hi, Zana! Thanks for taking the time to write us a review! We are happy to know you were assisted well by Stacy and hope you'd have an even better experience on our courses. Happy learning!

Avaliado com 5 de um total de 5 estrelas

Cheap with Great Content

It is a very good platform for learning high quality content and learning in a professional manner. The price can be really cheap if you're able to land a discount. Highly recommend if you want to take learning further

18 de fevereiro de 2023
Avaliação não solicitada
logotipo da Skill Success

Resposta da Skill Success

Hi! Thanks for giving us a 5-star rating! We are happy to know you like the courses in our platform and hope you'd recommend us to your friends and family!

Avaliado com 1 de um total de 5 estrelas

they double charged my account refus refund

they double charged my account. i cancelled it and they refused to refund my money. the account has been inactive for over a year and was cancelled. buyer beware. dishonest compay waste of money and time.

17 de fevereiro de 2023
Avaliação não solicitada
logotipo da Skill Success

Resposta da Skill Success

Hi, Annette! Thanks for reaching out to us! We would highly appreciate it if the full story was shared in this review. Kindly check the email our Customer Support Team sent and let us know if you have questions.

Avaliado com 5 de um total de 5 estrelas

Well worth WAY more than what I paid

Wow! Just when you feel you have nothing to learn about, you find tons to learn about! Lol… a little difficultly getting through the coupon redemption but I already know it was just me so thankfully Maia was there to walk me through step by step with the utmost of patience of my ditziness lol… if the big boss knew how much patience that takes they would definitely reward her. Thank you Maia and Skills… think I’ll go try French 😁

16 de fevereiro de 2023
Avaliação não solicitada
logotipo da Skill Success

Resposta da Skill Success

Hi! Thanks for taking the time to write us a review! We appreicate your feedback and will make sure everyone at Skill Success knows what a great job Maia has done. Happy learning!

Avaliado com 5 de um total de 5 estrelas

3 minute French is great.

The lessons are broken into 3 minute sections which allows for flexibility and helps retention. Looking forward to next courses in French.

13 de fevereiro de 2023
Avaliação não solicitada
logotipo da Skill Success

Resposta da Skill Success

Hi, Pat! We appreciate you taking the time to write us a 5-star review! We're happy to know you are learning from our courses and hope for your continued support!

Avaliado com 1 de um total de 5 estrelas

Poor content selection and all they…

Poor content selection and all they want is your money. I wouldn't recommend their courses and services. You should find better online courses somewhere else.

5 de fevereiro de 2023
Avaliação não solicitada
logotipo da Skill Success

Resposta da Skill Success

Hi! Thanks for letting us know about this! May we know which courses you are referring to? We recommend you reach out to our Customer Support Team so we can help you find what you're looking for. They are available 24/7.

Avaliado com 1 de um total de 5 estrelas

Absolute scammers...…

There are loads of better free courses online than those in this package.
What's more despite in previous review replies stating that notification of renewal is given...THAT IS A LIE.
Like most people I don't remember the exact day my subscription was taken and due to the poor quality if training I only used it for a couple if days....BOOM a year later £130 is removed from my account with only an invoice.
They refused to refund and pointed to T&C's....absolute scam, avoid.

9 de fevereiro de 2023
Avaliação não solicitada
logotipo da Skill Success

Resposta da Skill Success

Hi, Richard! Thanks for reaching out to us! We would highly appreciate it if the full story was shared in this review. Kindly check the email our Customer Support Team sent and let us know if you have questions.

Avaliado com 5 de um total de 5 estrelas

Excellent!

I'm excited to dive into the wide variety of courses as time allows, but until then am LOVING the Productivity Hacks!

I'm just starting a career for the first time in my life at almost 49yo and have been struggling with getting started and being overwhelmed. The Productivity Hacks have given me some of the most basic steps and have helped SO MUCH.

And the customer service is wonderful!!

6 de fevereiro de 2023
Avaliação não solicitada
logotipo da Skill Success

Resposta da Skill Success

Hi, Dawn! We appreciate you leaving a 5-star review! We're really happy to know you're enjoying and learning the courses available in our platform and hope for your continued support! Happy learning!

Avaliado com 4 de um total de 5 estrelas

I subscribed for the introductory year at a discount

I subscribed for a year at a dramatically reduced rate but neither myself nor my family used any of their services. It seemed like a good idea at the time but we just didn't take advantage of it so I can't give a review of their courses. However at the one year mark I was billed for another year at full price. I contacted them two days later to cancel and get my money back but they said in the fine print it was stated there were no refunds as it was my responsibility to contact them before the year was up. They made the mistake of stating I had been a member for two years and I asked them to review my records again and they would see that I had only been an introductory member for one year - they realized their error. I made a few references to good business practice of allowing people to cancel if they hadn't used a product and showing some integrity by sending out reminders that the year end was coming up and the renewed subscription was imminent. I mentioned several other subscription companies that do that very practice. I told them I'd write a positive review if they changed their business practice and if I got a full refund. They gave me a full refund for which I am grateful so I hope they send you out a renewal reminder at year end like they should. They were indeed pleasant and professional to deal with. Read the fine print to make sure they have changed their business practice to indicate whether it's your responsibility to cancel beforehand and/or if they will send out reminders.

6 de janeiro de 2023
Avaliação não solicitada
logotipo da Skill Success

Resposta da Skill Success

Hi! Thank you so much for leaving a 4-star review! We appreciate you sharing your experience with us! We wish you the best of luck in your learning journey!

Avaliado com 5 de um total de 5 estrelas

The Value in Skill Success

My experience of learning with Skill Success has been really fantastic. The learning materials such as the videos and workbooks are very clear and easy to follow. Also, I like that I can stop the videos and replay parts of them, as I make my notes. The trainers who deliver the information in the videos are obviously experts at what they do because of their efficiency in getting their subject matter across. These people are really good value for money, so I have no hesitation in recommending Skill Success to anyone.

6 de fevereiro de 2023
Avaliação não solicitada
logotipo da Skill Success

Resposta da Skill Success

Hi, Jasmine! Thank you so much for taking the time to leave us a review! We're happy to know you're learning from the courses available in our platform! Feel free to send our Customer Support Team a message should you have concerns or suggestions. Happy learning!

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