Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

I’m very disappointed with the two products purchased. Firstly, facewash leaves an unpleasant residue on the skin. Secondly, Retinoid product a total ripoff. Made contact to say the product wasn’t as... Ver mais

A empresa respondeu

Avaliado com 3 de um total de 5 estrelas

A combination of cleansing balm and antipigmentation serum bought me out in a red blotchy face. I have ruled it down to the pigmentation serum and my face ends up looking like it has been burnt. Cu... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

A Game-Changer for Glowing Skin ✨ The Gentle Acid has officially earned its place as a must-have in my skincare routine. Don’t be fooled by the name; while it’s incredibly kind to the skin (no ting... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Customer service is phenomenal - prompt replies & very helpful. I have only tried one product from Skin Rocks but it has become a staple in my routine & I have already got my refills stocked. I will d... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Fornecedor de Produtos de Beleza
  2. Loja de Produtos de Beleza

Escrito pela empresa

We Make Skincare Make Sense — Simplifying Skincare with Products that Deliver Long-Term Benefits Over Quick Fixes. Skincare For All Skin Types. Skincare Products That Work. Help Your Skin Look Your Best!


Informações de contato

3,9

Muito Bom

O TrustScore é 4 de um total de 5

1 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 63% das avaliações negativas

Normalmente leva mais de 1 mês para responder

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Fantastic

As always, really easy to order and quick delivery. 5 stars!

24 de março de 2023
logotipo da Skin Rocks

Resposta da Skin Rocks

Thank you for your continued support Christiana, it means so much to Team SR! Lucy, Skin Rocks Team.

Avaliado com 5 de um total de 5 estrelas

I needed a new refill of the Retinoid…

I needed a new refill of the Retinoid 2, which is brilliant for my skin. I also got the Support oil to try and I could read that I needed it. I have never read from a brand : You don't need this.... Which is just amazing .

22 de março de 2023
logotipo da Skin Rocks

Resposta da Skin Rocks

Hi Linda,
Thank you so much!! We're beyond thrilled to hear such wonderful feedback from you, so glad your skin is loving our products!
Jodie - Team SR

Avaliado com 5 de um total de 5 estrelas

Luxurious and Effective

Caroline Hirons' advice about product and application have been spot on! I was curious to see how her own line of skincare would compare to some of the brands I've used based on her recommendations. I love the two products I purchased: moisturizer and face oil! They are rich in texture without being heavy, and the moisturizer is almost half of what I was paying but just as luxurious and effective, if not better. On both product lids she provides a circle to guide how much product to use- very clever! Delivery was fast even with international shipping. I'll be a continuing customer for sure!

20 de março de 2023
logotipo da Skin Rocks

Resposta da Skin Rocks

Hello Jane, it's incredible to hear that you might prefer Skin Rocks products over your existing luxury brands - thank you for your 5 star review 💙 Lucy, Skin Rocks Team.

Avaliado com 5 de um total de 5 estrelas

Very informative and straight forward-…

Very informative and straight forward- no faff and the shipping was really fast. I've tried the moisturiser and so far my skin loves it and there are very few things that my skin won't react to. It also makes my skin feel nice and comfortable.

22 de março de 2023
logotipo da Skin Rocks

Resposta da Skin Rocks

Hello,
We're so happy to hear that, thank you so much! So glad that your skin is loving The Moisturiser, this is wonderful news.
Jodie - Team SR

Avaliado com 5 de um total de 5 estrelas

Very easy to order

Very easy to order, and very fast delivery, great, definately order again, thankyou... 👍

21 de março de 2023
logotipo da Skin Rocks

Resposta da Skin Rocks

Hello Amanda,
Thank you for your review! We're so happy to hear that and hope you are enjoying your order.
Jodie - Team SR

Avaliado com 5 de um total de 5 estrelas

Very easy to order & was delivered two…

Very easy to order & was delivered two days later amazing product bought the skin oil & moisturiser feels beautiful on the skin & absorbs nicely usually use epionce products but think I like this more xx

21 de março de 2023
logotipo da Skin Rocks

Resposta da Skin Rocks

Hey Diane,
Thank you so much, we could not be happier to hear that you are loving The Support Oil & The Moisturiser!
Jodie - Team SR

Avaliado com 4 de um total de 5 estrelas

Placed order and it was dispatched on…

Placed order and it was dispatched on the same day which is great but I’m still waiting for DHL to deliver even though they have had it for a week which is a bit disappointing.

20 de março de 2023
logotipo da Skin Rocks

Resposta da Skin Rocks

Hello Linda, I am so sorry to hear you have not received your order. I have reached out to you so that we can get this resolved for you and get your moisturiser in your hands. Lucy, Skin Rocks Team

Avaliado com 5 de um total de 5 estrelas

Excellent service

Excellent service. Shipping was fast and products packaged securely. The products themselves are a hit!

21 de março de 2023
logotipo da Skin Rocks

Resposta da Skin Rocks

Hello!
Thank you so much for your fabulous review, we're so happy to hear that!!
Jodie - Team SR

Avaliado com 5 de um total de 5 estrelas

A totally flawless shopping experience

A totally flawless shopping experience. The website is easy to navigate, and every product has relevant information. I love the "you need this if" tags; it is like role-based recommendations. I live in the US and had zero incidents with DHL, and my order was at my home in 3 days. Bonus points for letting me use Afterpay (Clearpay for UK shoppers)! I will totally be back for another product as I am beyond satisfied with the Skin Rocks Moisturizer and Support Oil. The moisturizer is so lush and feels so much more expensive. The oil performs wonderfully, and I layer the two for my new go-to nighttime final step.

21 de março de 2023
logotipo da Skin Rocks

Resposta da Skin Rocks

Hello Julie,
Wow, this is incredible feedback, we could not be more delighted to hear this!! Thank you so much for taking the time to let us know and we are thrilled that you are loving the brand new products!
Jodie - Team SR

Avaliado com 5 de um total de 5 estrelas

Great and fast service.

21 de março de 2023
logotipo da Skin Rocks

Resposta da Skin Rocks

Thank you for taking the time to leave us a 5 star review Lauren, its wonderful to see you are ready for a Retinoid Refill 💙Lucy, Skin Rocks Team.

Avaliado com 5 de um total de 5 estrelas

Speedy delivery

Speedy delivery, excellent communication and superlative products as always.

21 de março de 2023
logotipo da Skin Rocks

Resposta da Skin Rocks

Hello Louise, thank you for your 5 star review! Your continued support means so much to us. Lucy, Skin Rocks Team.

Avaliado com 5 de um total de 5 estrelas

GREAT product info on website

GREAT product info on website, quick and easy checkout, fast delivery times!

19 de março de 2023
logotipo da Skin Rocks

Resposta da Skin Rocks

Hello Michaela, thank you for your great review - so pleased you found the product information helpful. We LOVE you have progressed from Retinoid 1 onto Retinoid 2 💙 Lucy, Ski Rocks Team.

Avaliado com 5 de um total de 5 estrelas

Really quick delivery

Really quick delivery, as always from Skin Rocks.
Only a week into using the products, but loving them so far.

20 de março de 2023
logotipo da Skin Rocks

Resposta da Skin Rocks

Hello Rhian, wonderful to hear you are enjoying your Support Oil & Moisturiser, thank you for your great feedback! Lucy, Skin Rocks Team.

Avaliado com 5 de um total de 5 estrelas

Lives up to the hype and much more!

It’s not often you get a pleasant surprise when ordering skincare, there are some big and bold claims out there, which, in my experience often fall disappointingly below expectations. Having gone into surgical menopause 3 years ago at 42 and despite Profhilo treatments I thought my skin was destined to be hypersensitive and parched forever more. Enter Skin Rocks!! I can’t believe the transformation in less than a week. I’m using the support oil and the moisturiser and they are nothing short of incredible. Both sink in to the skin quickly, no residue, are lightweight but so soothing and moisturising. My skin feels beautifully hydrated and looks great. My 16 year old daughter with problem skin has also been using them and loves them too. Well done Skin Rocks…more products soon please! 💛

20 de março de 2023
logotipo da Skin Rocks

Resposta da Skin Rocks

Hello Joelle, this is a WOW review to read! How truly wonderful to hear that The Support Oil and The Moisturiser has been transformational for your skin and that your daughter is also enjoying these products. Your fabulous feedback will bring allot of joy to our entire Skin Rocks team 💚 Lucy, Skin Rocks Team.

Avaliado com 5 de um total de 5 estrelas

Fast & Easy!

The helpful descriptions make it easier to figure out what products to order. Checkout, shipping & international delivery were FAST!

20 de março de 2023
logotipo da Skin Rocks

Resposta da Skin Rocks

We are so pleased that you have found the product page information helpful when making a decision on your Skin Rocks order. Brilliant to hear you are happy with your shopping experience. Lucy, Skin Rocks Team.

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.

Saiba mais sobre outros tipos de avaliações.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais