Bought a vacuum robot from skyhome. Great customer service and good prices. When got questions and called phone number on website was connected with knowledgeable person. He explained differences betw... Ver mais
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Veja o que dizem as avaliações
Shipping was so fast even during Christmas time. The kind of diffuser I wanted was unavailable in the size I wanted, a customer service officer reached out to me to decide another option for the sam... Ver mais
I regret not reading the reviews before buying from SkyHome Australia. If I had, I would have saved myself the misery of dealing with this company. Getting any assistance for products that don’t w... Ver mais
I wish I had seen these reviews before purchasing from SkyHome Australia. If I had, I could have avoided the absolute disaster that has been my experience with this company. They are every bit as bad... Ver mais
Detalhes da empresa
Escrito pela empresa
skyhome australia brings you the finest smart home devices and smart lighting that turn your home time into an unfrogettable experience! Shop now to enjoy the extended warranty, free returns and free shipping on orders over $79.
Informações de contato
Austrália
- contact@skyhomeau.com
- skyhomeau.com
3,2
Bom
44 avaliações
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What went wrong I'm never received it…
What went wrong I'm never received it so I'm emailed to say it's here but where not at my door
8 de maio de 2023
Resposta da skyhome australia
Hi Joan, thank you for taking the time to leave your review.
We are sorry about this experience, however, for full transaperncy you have never contacted us regarding your order.
Upon further checking, your order was returned to our warehouse on Thursday 18 May after 2 failed delivery attempts as no one was present at the address during the delivery runs.
We are happy to help you with your order further - just contact us via contact@skyhomeau.com and please quote your order number.
Our team will help you get this sorted!
very please with the prompt delivery…
very please with the prompt delivery but not happy with the product it freeze every now and then while you're watching a movie, very annoying
29 de abril de 2023
Had my order delivered 3 days after…
Had my order delivered 3 days after placing my order. Amazing quality and prices. Customer service team was great too. THANK YOU!
1 de maio de 2023
Avaliação não solicitada
It arrived in good condition and very…
It arrived in good condition and very quickly after purchas
25 de abril de 2023
Order was canceled due to excessive…
Order was canceled due to excessive delivery times and continued inability to communicate with the company. Contact phone numbers not connected and email web forms not working.
Still waiting for REFUND!!!
15 de abril de 2023
Resposta da skyhome australia
Hi Greg, thank you for taking the time to write your review. However, upon checking you order was successfully delivered to your address on the 5th (Fifth) business day from the day that you ordered right after the long Easter weekend.
Our webform and contact email are all functioning well at the moment.
We are sorry you had this experience and we hope you will reconsider your review.
Very prompt delivery
Very prompt delivery - from a local Goodguys store- which was a surprise - not from skyhome!
15 de abril de 2023
Got delivered wrong items
3 de outubro de 2022
Fast delivery and product exactly as…
Fast delivery and product exactly as stated. I emailed to ask a question about my order, and received a prompt, polite reply that answered my question.
10 de julho de 2022
Item exactly as described
Item exactly as described. Next day delivery. Thank you.
30 de abril de 2022
Shipping was so fast even during…
Shipping was so fast even during Christmas time.
The kind of diffuser I wanted was unavailable in the size I wanted, a customer service officer reached out to me to decide another option for the same price and the item was posted soon after. I received my parcel within 4 business days
8 de dezembro de 2021
I think your company is great
I think your company is great. Not only cheaper priced products but fast delivery and correspondence.
I will definitely shop with you again!
7 de dezembro de 2021
Resposta da skyhome australia
Hi Sharra,
Thank you very much for your review. We are happy you had a great experience and would love to see you again!
skyhomeau team
Stay away! Will never receive item or communication!!
Bought a Garmin watch off Kogan, seller Skyhome Australia. 1 month later after not hearing from them, the amount I paid for my Garmin was refunded to me. NO COMMUNICATION at all! They just cancel my order a month after purchasing! Absolutely disgusting service!!!
REPLY - It is absolutely YOUR company. What an absolute lie saying you aren't affiliated with Kogan. Your products and logo are all over Kogan. If only I could attach a screenshot - you have a Garmin Venu 2s advertised on Kogan right now. Not only a scam company but one that lies as well. STAY AWAY FROM THIS COMPANY!
7 de dezembro de 2021
Avaliação não solicitada
Resposta da skyhome australia
Hi Amanda,
Thank you for your thoughtful post and we are sorry you had this experience. However, we do not have any direct affiliation with Kogan or any Kogan merchants.
We also have never had any Garmin watches available for sale so it is likely that you made your purchase with another store.
Best regards,
skyhomeau team
Cheaper than store but slow delivery
9 de novembro de 2021
Resposta da skyhome australia
Dear customer,
Thank you for leaving your review. Your order seems to be set delivered to you within 4 business days from your order date so we hope you enjoy your purchase!
Please note that Australia Post and other courier networks are experiencing unprecedented levels of congestion and COVID-related disruption which adds a few more days to regular delivery times.
Kind regards,
skyhome australia | Customer Support Team
Vacuum robot from skyhome
Bought a vacuum robot from skyhome. Great customer service and good prices. When got questions and called phone number on website was connected with knowledgeable person. He explained differences between models and helped to choose what I need. Highly recommend.
27 de outubro de 2021
Quick and easy purchase
24 de setembro de 2021
Great service and fast shipping
18 de setembro de 2021
Amazingly fast shipping
Could not believe how quickly it arrived. Had it just over 24hrs after I ordered it! So efficient.
13 de agosto de 2021
Item arrived in super fast time
Item arrived in super fast time. Easy to buy from and find what I needed.
4 de agosto de 2021
Awesome experience with this local…
Awesome experience with this local guys! Def recommend this online store, Thanks
29 de março de 2021
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