Skylight Frame Avaliações 1.081

Love our frame, use it all the time, folks have one we send pics to theirs also.

I rang twice left messages
no reply
yearly price for what frame ?
i have bought 6 frames - unsure
not happy

Amazing customer service and great calendar, so easy to use

Having an encountered a problem with my usually excellent Skylight frame I reached out to the support team. The response was quick, pleasant and helpful. Various solutions were offered and tried, unfortunately unsuccessfully. After which a replacement was quickly despatched and received at our new address. So impressed with, and very grateful for, such excellent, helpful and understanding after sales service. Thank you!

Sadly it still hasn’t arrived!

Easy to use and setup, Have purchased one for my wife and mum. Now keeping up with all our adventures is so simple as sharing online.

I do not often write reviews but the customer service we received from Skylight was beyond amazing. We had broken the frame and contacted customer service by email, expecting this to be a long drawn out response and in all honesty didn't have any hope that they would help us as we had purchased the frame a few months ago. They responded straight away to see how they could help and resolved our issue to the highest level and we were delighted. They went over and above with the care shown and I would highly recommend them and their products to anyone and wouldn't hesitate in purchasing from them again. The Frame is absolutely amazing and given to Grandparents who love it.

Love the skylight, it’s been a helpful tool daily for my family
Quick delivery

This is hands down one of the best purchases I have ever made. I feel so organised!!!

The shipping takes too long, and the tracking isn't working.

If I ordered through JB hifi I would have it by now.

Great customer service and support. Absolutely loved and my grandchildren are so excited to use it every day!

Quick and easy ordering/ delivery.

The Skylight Calendar is a great concept and the hardware feels premium. It’s been really useful for organising our family routines, especially with kids.

Once set up properly, it works well and helps reduce daily prompting, which is exactly what we were looking for.

However, there are a few areas that still need improvement:
• Limited functionality in the mobile app compared to the device
• Task/routine management can be unintuitive
• No built-in event reminders (still need to rely on phones)

Overall, it’s a strong product with a lot of potential, but it feels like the software is still catching up to the hardware.

Looking forward to future updates.

next day delivery as per the promise , the only product to deliver on time , and agreed price . The product is as good as it gets . Well done .

This company went above and beyond with their customer service!

The skylight calendar is the best piece of tech I have ever brought. As a busy family having all of our information in 1 place is truly amazing, my favourite feature is side kick, screen grab an email from my children's school, all info uploaded in seconds! I have recommended skylight to several friends already.

Good all round service

I'm going to cancel my order. I had an issue with the website and a query about my delivery, and I've spent the entire day going back and forth with an infuriating AI chatbot that keeps repeating the same line about my case being “escalated” and that I should “expect an email from a human.” No email has arrived.

If they can’t even get their customer‑service AI to function properly, I have zero confidence in their ability to deliver a reliable Smart Calendar. I haven’t even received the product yet and I’m already unimpressed.

This product is supposed to save me time, yet their AI has wasted my entire day. It’s completely contradictory to the purpose of the product, and the whole experience has left me with no faith in what they’re offering.

I had high hopes for this Skylight Calender but if this is what it's like dealing with the company before I've even received the product I dread to think what it will be like post sale, no thank you, every time I look in the mirror these days I have more face to wash, I don't need AI like this that will make me pull my hair out!

The Skylight calendar is an absolute game changer. The magic import feature is my new PA that I cannot be without. Worth every single penny.

The cost of plus membership so you can get to to display pictures ontop of the membership you have to pay to have online access to the calendar is garbage.
It’s a complete stitch up once the photos are uploaded they should stay on the device and display - as soon as the membership is up the photos stop displaying and I don’t believe that’s made clear when you buy one.