First of all their own brand staff is awesome; my Idle Man jeans are some of the comfiest I've owned. They also have a fantastic selection of menswear and accessories for the guy who wants something... Ver mais
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Veja o que dizem as avaliações
Ive used The Idle Man a few times now and they’ve not let me down yet! They have a good selection of their own designed items which changes with the seasons and they regularly have offers on - be... Ver mais
Very frustrating. Web site incorrect in so many places, whether made in England when not, you qualify for free shipping, then charged, attempt to log in to my account but tells me acct does not exis... Ver mais
Excellent customer service; easy exchanges and returns. Everything I’ve ordered over the last three years as arrived on time. I particularly enjoy the online sales, they are very good value for money... Ver mais
Detalhes da empresa
Informação fornecida por fontes externas variadas
We started The Idle Man because we wanted to show you that being stylish shouldn’t be difficult. We’re a team of dedicated designers, writers, buyers and generally people who are passionate about working meticulously to the find the best in men’s clothing and men’s fashion. As a menswear online retailer, we seek to find the latest and greatest; ranging from menswear brands, such as Barbour, Levi's, The North Face, Converse, Timberland, as well as men’s jackets and men’s shoes. We’ve even come up with our own men’s clothing range here at The Idle Man designed to suit all styles and please all budgets. Not because we have to, but because we want to. We want to provide you with a hub of knowledge, as well as a place to find menswear online - a place where you can find out those small details that you’ve always wondered, but never asked.
Informações de contato
Universal House, Floor 1 The Idle Man, 88-94 Wentworth Street, E1 7SA, London
- help@theidleman.com
- www.theidleman.com
4,1
Muito Bom
2 mil avaliações
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Disappointed customer
Disappointed customer! I have been waiting for a refund since April but have given up on ever receiving anything or hearing from the Idleman ever again. Shame!
12 de agosto de 2020
Avaliação não solicitada
Idleman has closed permanently..
So it turns out for everyone leaving negative reviews idleman is part of oasis and warehouse which have gone into liquidation due to covid19. I'm waiting for a refund of over £200. I wouldn't expect to be hearing anything anytime soon while this is all going on or hope to recieved your parcels but I guess you could try and contact oasis or warehouse directly but it seems their customer services and socials have stopped responding too.
13 de maio de 2020
Avaliação não solicitada
Took my money and went silent
I’ve been waiting weeks for my refund. Their website has gone down and they are not answering emails at all. I’ve messaged them multiple times. Correct Plus tracker shows that the received my package two weeks ago.
They owe me £80
10 de maio de 2020
Avaliação não solicitada
This company is terrible to communicate…
This company is terrible to communicate with. They make an error and send me the wrong sized item I struggled to get it sent back and trying to get a refund is a nightmare I will not use this company again as have no confidence in there ability to provide any customer service or money back refunds
7 de maio de 2020
Avaliação não solicitada
I'm yet to receive my package
I'm yet to receive my package, apparantly it was returned to sender but when asking for redelivery it seems the company isn't answering any more emails due to the covid19 situation.
1 de maio de 2020
Avaliação não solicitada
Shambolic
Shambolic customer service, shocking company. If I could give them a negative rating I would.
Website was down so I emailed The Idle Man asking how to return my item. They replied within a matter of minutes with a link to CollectPlus detailing how to return the item. Returned item same day. The Idle Man then went silent. Having emailed and messaged them on Instagram, nothing. Now I'm having to go through my bank to get my refund. STAY AWAY FROM THIS COMPANY AT ALL COSTS!!!!!
30 de abril de 2020
Avaliação não solicitada
Prompt delivery with good tracking and…
Prompt delivery with good tracking and dispatch communication. Good service +
28 de abril de 2020
Avaliação não solicitada
Ordered an item and can't return it…
Ordered an item and can't return it cause the website closed for some reason
28 de abril de 2020
Avaliação não solicitada
Fast service,updates by emails.nice…
Fast service,updates by emails.nice quality top. Had to return it though ,as was too big. Hope that exchange or refund is as quick as delivery was.
28 de abril de 2020
Avaliação não solicitada
Package Hasn't Arrived
It's been 15 days and still haven't received my package. They use really terrible shipping companies. Please do us all a favor and use UPS or DHL for international orders. I would rather pay $15 more for shipping and actually receive what I paid for. Customer service is non-existent. I have written several emails and even sent a DM on their instagram page and haven't heard back in 2 weeks. The website has been down a long time so I think they went out of business... I wonder why...
24 de abril de 2020
Avaliação não solicitada
Great quality clothes
Great quality clothes. Everything else, just dandy.
23 de abril de 2020
Avaliação não solicitada
Great service as always
23 de abril de 2020
Avaliação não solicitada
Still waiting for my order over a week…
Still waiting for my order over a week later. I paid for next day delivery.
22 de abril de 2020
Avaliação não solicitada
Bad customer Service
Sorry for this rating, but I didn’t get the model/color I wanted - although I asked before and get the answer „it ist the same color as imaged“. And the worst: I didn‘t get an answer to my written claim send by mail.
I‘m not so happy ...
22 de abril de 2020
Avaliação não solicitada
I haven't been updated on shipping…
I haven't been updated on shipping since I purchased by items.
21 de abril de 2020
Avaliação não solicitada
Poor quality products.
21 de abril de 2020
Avaliação não solicitada
Quick and helpful customer service
21 de abril de 2020
Avaliação não solicitada
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