Se ven de buena calidad el producto y deseo comprar el mismo articulo una talla mas grande. Estoy muy agradecida por su atencion y respuesta para resolver mi inconveniente. Recomendaria a otros client... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Se ven de buena calidad el producto y deseo comprar el mismo articulo una talla mas grande. Estoy muy agradecida por su atencion y respuesta para resolver mi inconveniente. Recomendaria a otros client... Ver mais
A empresa respondeu
When you want to return an item they send you an address in China so you will have to keep the items because it will cost you more to send back then the items are worth!! They require a tracking numb... Ver mais
A empresa respondeu
This bra is great! The lady in the infomercial is great and the reason why I ordered my 1st one! Live her!!! I ordered another one and I had an issue ordering it and they helped me. Great customer ser... Ver mais
A empresa respondeu
After a miss picked item was sent a quick email was all it took to get the correct one sent to replace. Amazing customer service
A empresa respondeu
Meet SloMra — redefining comfort and confidence with innovative underwear, shapewear, and swimwear. Designed to fit seamlessly, feel breathable, and flatter every body.
Estados Unidos
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 66% das avaliações negativas
Normalmente leva mais de 1 mês para responder
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
The company has been very accommodating since the product did not fit me. I appreciate everything they’ve done and I will certainly shop with them again.
I was unhappy with the quality of the clothing. I asked to return the clothing, but the return address is in China. After reaching out to their customer service (they were very nice to work with), they came up with a solution that would make both of us a little happier. I appreciate their customer service.
Love the plus size tops. Will order more soon!
I placed an order for $98.00 one of my package was not the correct color. However the items did not fit according to the size chart and others misguided information. When I went to return this merchandise I was quoted $224.00 to return. My merchandise was less than that. When reaching out to Slomra they explained there is no warehouse in the US. and that it cost the company a costly amount to send out the merchandise. We communicated back and forth on this subject. Finally the said they could refund me no more than 30% only if I would give them a 4 star rating and that I could gift the merchandise or try to sell it.
Why would I give a 4 star rating when I'm out of money and the solution from them was not feasible. They also offered me 15% off my next order. Why would I purchase from this company with the cost of returns and how they try to influence you to give a rating that to me is not deserving. It was also said that they would be getting a warehouse in the US.
You cannot return anything without paying for it to be shipped internationally to China. They do not have a U.S. based distribution facility. Their website indicates an option for a partial refund and when I asked about that, they said it was on the condition of providing a 4+ star review here. When I told them I was pretty sure it violated TrustPilot's policy and that I didn't appreciate being extorted, they agreed to the partial refund. Days later, I got $20 of my $70 order refunded.
I ordered a bra and a bathing suit. The bra was comfortable and fit well. The bathing suit didn’t fit me but customer service was very responsive, and I was happy with the customer service of the company.
These size I purchased was not suitable and I wanted a refund. The customer service representative advised that I did not need to return the item and offered me a partial refund instead. The company abide by their return policy, and I am very happy with their customer service

Resposta da Slomra
I ordered three shirts which I liked and the fit was good however one was the wrong color. When I contacted them about the mistake, they said they would send the correct color and I could keep the wrong color free of charge as long as I post a 4 star review and send them a screenshot.

Resposta da Slomra
I ordered a turquoise t-shirt and got a green instead. I contacted Customer Support to return it and immediately they shipped the right color and told me I didn't have to return the green one, and keep it as a gift. Their reply was fast and curteous. I am happy with this company. Thanks Customer Service Team!

Resposta da Slomra
Talk about going above and beyond great communication ! I had ordered three swimsuits I needed to exchange two of them. They answered my emails within 24 hours. They made sure that I was a happy customer as they replaced the swimsuits. I would definitely do business with them again! As for the swimsuits, they fit amazing great colors, comfort coverage that hit all the boxes for me. I’m definitely a happy customer. Thank you.
Excellent customer service- Loved both swimsuits I ordered!
The bright blue is a stunning color and the texture of this fabric is so unique and flattering! It's a great suit to feel sexy yet covered in! Comfy and cute.
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.