Slomra Avaliações 

36
•
O TrustScore é 4 de um total de 5

3,8

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Se ven de buena calidad el producto y deseo comprar el mismo articulo una talla mas grande. Estoy muy agradecida por su atencion y respuesta para resolver mi inconveniente. Recomendaria a otros client... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

When you want to return an item they send you an address in China so you will have to keep the items because it will cost you more to send back then the items are worth!! They require a tracking numb... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

This bra is great! The lady in the infomercial is great and the reason why I ordered my 1st one! Live her!!! I ordered another one and I had an issue ordering it and they helped me. Great customer ser... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

After a miss picked item was sent a quick email was all it took to get the correct one sent to replace. Amazing customer service

A empresa respondeu

Detalhes da empresa

Escrito pela empresa

Meet SloMra — redefining comfort and confidence with innovative underwear, shapewear, and swimwear. Designed to fit seamlessly, feel breathable, and flatter every body.


Informações de contato

3,8

Muito Bom

O TrustScore é 4 de um total de 5

36 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 66% das avaliações negativas

Normalmente leva mais de 1 mês para responder

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

3,8

Todas as avaliações

(36)

36 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 4 de um total de 5 estrelas

Returns to CHINA only

I was unhappy with the quality of the clothing. I asked to return the clothing, but the return address is in China. After reaching out to their customer service (they were very nice to work with), they came up with a solution that would make both of us a little happier. I appreciate their customer service.

6 de maio de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Costly Return

I placed an order for $98.00 one of my package was not the correct color. However the items did not fit according to the size chart and others misguided information. When I went to return this merchandise I was quoted $224.00 to return. My merchandise was less than that. When reaching out to Slomra they explained there is no warehouse in the US. and that it cost the company a costly amount to send out the merchandise. We communicated back and forth on this subject. Finally the said they could refund me no more than 30% only if I would give them a 4 star rating and that I could gift the merchandise or try to sell it.
Why would I give a 4 star rating when I'm out of money and the solution from them was not feasible. They also offered me 15% off my next order. Why would I purchase from this company with the cost of returns and how they try to influence you to give a rating that to me is not deserving. It was also said that they would be getting a warehouse in the US.

30 de março de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Do not purchase from this company

You cannot return anything without paying for it to be shipped internationally to China. They do not have a U.S. based distribution facility. Their website indicates an option for a partial refund and when I asked about that, they said it was on the condition of providing a 4+ star review here. When I told them I was pretty sure it violated TrustPilot's policy and that I didn't appreciate being extorted, they agreed to the partial refund. Days later, I got $20 of my $70 order refunded.

14 de abril de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I was unable to use the product I…

These size I purchased was not suitable and I wanted a refund. The customer service representative advised that I did not need to return the item and offered me a partial refund instead. The company abide by their return policy, and I am very happy with their customer service

1 de abril de 2026
Avaliação não solicitada
logotipo da Slomra

Resposta da Slomra

Thank you so much for your kind feedback!

We’re sorry to hear that the size didn’t work out for you, but we’re really glad our customer service team was able to offer a solution that satisfied you. Our goal is always to make the process as easy and stress-free as possible for our customers.

Your understanding and support truly mean a lot to us. If you ever need help with sizing or anything else in the future, please don’t hesitate to reach out — we’re always here for you!

Thanks again for your trust and support 💛

Avaliado com 4 de um total de 5 estrelas

I ordered three shirts which I liked…

I ordered three shirts which I liked and the fit was good however one was the wrong color. When I contacted them about the mistake, they said they would send the correct color and I could keep the wrong color free of charge as long as I post a 4 star review and send them a screenshot.

2 de abril de 2026
Avaliação não solicitada
logotipo da Slomra

Resposta da Slomra

Thank you for your feedback and for bringing this to our attention.

We’re really glad to hear that you liked the shirts and that the fit worked well for you. However, we sincerely apologize for the mix-up with the color — that’s definitely not the experience we want for our customers.
We’ve already arranged to send you the correct item, and we hope it meets your expectations. Your satisfaction is our top priority, and your feedback helps us improve both our service and communication.

If there’s anything else we can assist you with, please don’t hesitate to reach out — we’re always here to help.

Avaliado com 5 de um total de 5 estrelas

T-shirt

I ordered a turquoise t-shirt and got a green instead. I contacted Customer Support to return it and immediately they shipped the right color and told me I didn't have to return the green one, and keep it as a gift. Their reply was fast and curteous. I am happy with this company. Thanks Customer Service Team!

26 de março de 2026
Avaliação não solicitada
logotipo da Slomra

Resposta da Slomra

Thank you so much for your kind words and for sharing your experience!

We’re really sorry about the initial mix-up with the color, but we’re so glad our customer support team was able to quickly make it right for you. It means a lot to us that you were happy with both the solution and the service.

Your satisfaction is always our top priority, and we truly appreciate your understanding and support. If you ever need anything in the future, please don’t hesitate to reach out — we’re always here to help!

Thanks again for choosing us 💛

Avaliado com 5 de um total de 5 estrelas

Talk about going above and beyond great…

Talk about going above and beyond great communication ! I had ordered three swimsuits I needed to exchange two of them. They answered my emails within 24 hours. They made sure that I was a happy customer as they replaced the swimsuits. I would definitely do business with them again! As for the swimsuits, they fit amazing great colors, comfort coverage that hit all the boxes for me. I’m definitely a happy customer. Thank you.

20 de março de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Gorgeous color and fabric!

The bright blue is a stunning color and the texture of this fabric is so unique and flattering! It's a great suit to feel sexy yet covered in! Comfy and cute.

11 de fevereiro de 2026
Avaliação não solicitada

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