Amazing service as always, excellent quality products. Super helpful, you can tell this is a small family run business as the attention to detail is unreal. Will be back for more.
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Lovely garments. But communication was really tricky, just didn’t hear back from emails when trying to exchange /return. Ended up posting back when was in republic, with handwritten note re exchang... Ver mais
The quality of these tights is well worth the money and the time (coming from Ireland to the USA) is well worth it!! Customer service was wonderful when I emailed some questions. Thank You Kat!
My son absolutely adores your waffle pajamas. He was so excited to receive new pairs after outgrowing his old set (that received 2.5 years of live and affection and still look fabulous). He immediatel... Ver mais
Detalhes da empresa
- Loja de Moda Infantil
- Loja de Roupas para Bebês
- Fabricante de Roupas e Tecidos
- Revendedor de Roupas e Tecidos
- Loja de moda masculina
- Loja de moda feminina
Escrito pela empresa
Slugs & Snails is a multi award winning eco clothing brand that specialises in children's cotton tights, socks and loungewear. All our products are unisex and GOTS certified organic cotton. We also have a large adult collection with mirrors our kidswear, so you can get grown up versions of our tights, socks and waffle cotton sets. Designed with love in the West of Ireland, Slugs & Snails offers luxury ethical basics for all the family.
Informações de contato
Irlanda
- slugsandsnails.ie
4,4
Excelente
238 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 mês
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Shorts set
We ordered the retro multi colored shorts sets. I already had it in regular and my son has it also. We both love them. We have 7 pairs of these between me with 3 and 4 between the boys. These wash beautifully , soften as they go and are so vibrant. We are a neurodiverse house and the two boys love these pj's. I always recommend them for snug and comfortable sleeps. The shorts set are my fav so far.
27 de junho de 2024
Resposta da Slugs & Snails
Wowzers thank you Suzanne! We love to hear this!
Excellent quality & fast delivery
Super quick delivery and excellent quality. My 8 year old specifically requested Slugs & Snails because he loves the texture and comfort of these.
27 de junho de 2024
Resposta da Slugs & Snails
We need to high five your little one for having AMAZING taste in clothes 😄
Fans for life here
Fans for life here. We love our new waffles sets. Bought the short sleeved neon & day glow ones. I found the sizing nice and generous. I love the contrast detail in the pockets and stitching. Buttons too. They wash great.
26 de junho de 2024
Resposta da Slugs & Snails
Thank you Nadia!!! We are so glad you loved your waffles 😀
Happy Customer
My daughter already has the long sleeve version of this pyjamas and it is her favourite! She is delighted with this new short set. Perfect for the summer months. Excellent quality as always, wash well and maintain colour. Great customer service as usual.
20 de junho de 2024
Resposta da Slugs & Snails
Thank you for your lovely review Kelly we are so happy to be keeping your little one warm and comfy!
Gorgeous comfortable top and pants set
Gorgeous comfortable top and pants set. Fast delivery. My daughter loves it, definitely going to buy in more colours.
11 de junho de 2024
Resposta da Slugs & Snails
Thank you Caroline 😀
Resposta da Slugs & Snails
Thank you Lara 😃
Resposta da Slugs & Snails
Excellent customers too Sarah ☺️
No order and no reply
It has been more than a month and I have not received my order. Moreover, no one is replying my e-mails. In the end I managed to reach them by Facebook and it seems the parcel was with the local post.
I recovered my parcel and the products seem amazing. They are a bit bigger in size than expected, but the prints and the materials are gorgeous.
3 de março de 2024
Resposta da Slugs & Snails
Hi Maria, we are sorry you chose to leave this review. We had actually spoken to you before you left it, plus we had emailed you last week and also spoken with you via social media on Easter weekend. Your parcel is being held with your local post office - it was too large for your mailbox!! We informed you of this and asked you to contact your sorting office for collection. We can not access local post office depots unfortunately once the parcel hits your local network only you can access it for collection.
Resposta da Slugs & Snails
Thank you so much Kelly 😍
I am so happy with my slugs and snails…
I am so happy with my slugs and snails clothes, they are super high-quality and excellent value. Love the designs for boys. The team are also the most friendly people, they expedited my order so it arrived in time for our birthday! Thank you S&S for caring!!!
27 de fevereiro de 2024
Resposta da Slugs & Snails
Happy to have helped James 😘
Still have not received order despite…
Still have not received order despite ordering it one month ago. Have tried contacting customer service but have not been given any response.
26 de fevereiro de 2024
Resposta da Slugs & Snails
Hi Lucy
Many thanks for your review, we are sorry that you chose to review shipping rather than our products. We have a really comprehensive shipping page that explains how we can offer free global shipping for orders but it means we use national mail services which are not as fast as couriers. We do offer the option to ship with courier if you want faster shipping but we can see you had standard delivery included for free. We love to be able to offer free global delivery which is almost unheard of with the cost of shipping these days, but it means that we have to hope our customers will be patient enough to wait for ground shipping. It’s been three weeks since your parcel dispatched which is the upper end for delivery from Ireland to Canada and of course it’s affected by weather and how fast your local shipping service is working.
We can not continue to offer free global delivery if people choose to not read the shipping guide and then leave us a bad review. This would be a real shame for everyone. Please do come back to us and leave a review on our products, we promise they are worth the wait. Also your parcel was shipped in a large holographic envelope, we ship in these because more often than not our parcels are too big for mail boxes and sadly postal workers seem to not always leave a note they have your delivery so when you need to ask them if you have a parcel being held, it’s very easy to spot!
Resposta da Slugs & Snails
Thank you Sam 🥰
The product came as expected and the…
The product came as expected and the packaging was not damaged. My son was happy with the colours for his pyjamas.
6 de fevereiro de 2024
Resposta da Slugs & Snails
Thank you for sharing Lesley
I love them and seeing my kids in them
I love them and seeing my kids in them. There are our pyjamas for long house days, camping and when we are on the move.
23 de janeiro de 2024
Resposta da Slugs & Snails
Thank you so much 😊
Resposta da Slugs & Snails
Thank you Mandy
I'm 5'8" and super skinny so the large…
I'm 5'8" and super skinny so the large pants are a bit big to where I have to pull them up constantly, but I wanted the top to be a bit long and that fits perfectly.
4 de janeiro de 2024
Resposta da Slugs & Snails
Hello Bailee thank you for your feedback, yes the large would be too loose if you are skinny but the medium would definitely be ok for your height so if you shop again pop us an email and we can make sure you get the right size 😀
Gorgeous warm soft thick ethical cotton…
Gorgeous warm soft thick ethical cotton PJs for my daughter and myself, we love them!
15 de dezembro de 2023
Resposta da Slugs & Snails
😍
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.