Hayriye was a pleasure to work with during her time supporting our forum. Nothing was too much trouble, and she went above and beyond to help. From pulling together detailed research to assisting with... Ver mais
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Sarah Mann has a firm grip on organising and executing. She cleanses my admin, implements systems and processes and holds me accountable. I couldn’t be without her. I do not understand why every b... Ver mais
Brilliant experience with this very well organised team. Smart PA are very action-focused and clear - just what you need when under time restraints and need admin help or to handover projects. I've ha... Ver mais
We worked with Ali Martin for several years, only stepping away due to bringing the role in-house, and would give Ali 5*. Ali really cared about the work she did and often went above and beyond to co... Ver mais
Detalhes da empresa
Escrito pela empresa
SmartPA are leaders in providing professional PA, Secretarial and Administrative services to the business world. Our personal assistants are highly skilled individuals, each having attained the SmartPA accreditation award during their first 3 months with the company. We follow up our training with mentorship, support and an individual onboarding process with each client to ensure you enjoy the highest level of support and expertise within your business. The support we offer your business will free up your time, decrease your overheads and introduce a valuable new team member into your business. Whether it's a few hours bookkeeping, some copy typing, data input or call handling, we will put a package of support together for your business based on your budget and goals. Our administrative assistants can offer a range of back office business support including (but not limited to): Travel Diary Management Research Bookkeeping Document Production Call Handling Social Media Data Entry Transcription
Informações de contato
13 Dublin Street Lane South, EH1 3PX, Edinburgh, Reino Unido
- +44 (0) 845 872 2262
- info@smart-pa.com
- smart-pa.com
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The Telephony team at Smart PA have…
have supported our business the last year now handling all our inbound calls. I would highly recommend any business looking for an extra pair of hands to manage your time that you should give them a call.
SmartPA - Dream Team! :)
SmartPA, Shelly-Ann & Sophie = Dream Team!
We experienced a dramatic increase in customer demand related to the Covid-19 pandemic, and after one quick & painless setup call with SmartPA they immediately took the pressure off our internal team, freeing us up to focus on our day to day tasks.
Shelly-Ann & Sophie are our two new lovely team members, and we couldn't be happier with their performance. They've both picked up the tone of the brand, and judging by the correspondence really enjoy chatting to our customers!
Fab all around. Thank you! :)
Andy
Red Candy Director
Fantastic service!
Fantastic service. Quick, accurate and intelligent work.
Very happy.
Thank you.
This service was excellent
This service was excellent. An initial chat to scope my requirements led to a chat with the 'scoper' and the 'specialist' to agree a brief. I was then given a maximum price and the work was completed very quickly. Guido often worked very late to polish the product and is meticulous in his attention to detail, to the point where he was perfecting things way beyond my expectations.
Thank you so much, the final product is excellent.
Very reliable support for our small…
Very reliable support for our small business, we know the phone will always be answered and the customers cared for.
A great team who have the skill sets and can be relied upon.
Highly recommend
We have been working with Smart PA since 2017. Taking on Gillian to support our business has been the right decision. She is diligent, responsive and a pleasure to work with. She took over client correspondence, travel arrangements and diary management, allowing us to focus on the core of our work. Gillian takes initiative to follow up and is a great team player. I highly recommend Gillian and Smart PA to anyone needing PA assistance in their business.
Faultless service sorting out my email inbox
Francis and Sam identified my problem and solved it with speed, efficiency and a smile!
They kept me fully informed at all stages.
I highly recommend these two ladies if you want to get your email inbox from 2642 to 18 overnight!
I look forward to working with them again on other projects.
Genny Nash
I recently engaged the services of Genny Nash of SmartPA to assist me in some work as part of our future Marketing plans. The initial call with Genny to discuss the work was simple and straightforward – she very quickly grasped what we needed her to do despite my instructions not being great and made great suggestions in respect of how she could present the information we needed in a clear and easy to follow format.
Upon giving her the go ahead she completed the work required in an accurate and extremely timely manner which far exceeded my expectations with exactly the level of detail we needed!
I would have no hesitation in using Genny’s services again (in fact I’ve already asked her to undertake more work) and recommending her to other business owners.
Working with Genny on this has freed up much needed time and enabled this particular marketing work to move forward much quicker than it would have if I had done it myself.
Thank’s Genny for the invaluable support you have provided and I look forward to continuing to work with you!
My PA
My PA, Jo, was diligent, responsive and a pleasure to work with. No complaints – quite the opposite, a first-class service. No hesitation in recommending her and you!
Sam is beyond perfection.
Sam has been amazing since day 1.
Not only has she taken to tasks immediately, but she is a quick learner and self sufficient.
It's like she's inside my mind and doing things how I like to do them - and I'm not a great delegator!!
If I could give 10 stars I would!
Tracy is a massive help to the business.
Hellen James - Outstanding !
Hellen is talented, diligent, hardworking, proactive, honest and above all absolutely trustworthy.
These key attributes make her really easy to work with and a highly valued member of any team.
I highly recommend Smart PA and Carol
Taking on Carol to support my business has been 100% the right decision. She has taken over handling client correspondence, emails, invoicing and more; allowing me to get on with the things that I am good at. There is no doubt, that Carol is extremely good at what she does. She has a natural flair for writing, takes initiative to follow up on tasks, and is a key player in keeping my business thriving. I highly recommend Carol and SmartPA to anyone needing assistance in their business.
Hellen James - Superstar VA
Hiring Hellen (James) as my VA brought an efficiency to my business that I didn't think was possible. She just ploughs through all the tasks that I found hard to dedicate time to.
But more than that it took me from the lonely space of solopreneur to having a team mate and the psychological difference that made was incredible.
Hellen is hugely supportive but straight talking too. She genuinely wants what's best for you business and will contribute in any which way that she can. She's capable of way more than she lets on too as she has a forensic accountancy background - she spots all the detailed points that most people miss.
I hope to be working with Hellen again in a new venture so I need to be careful not to big her up too much else she'll not be able to fit me in!! :-)
SME business owner support
Cari recently picked up some correspondence tasks for me. She used her initiative where I hadn't given her the full details and provided a professional and timely letters. She also picked up organising lots of different meetings for me and she organised this effectively putting them in all people's diaries etc and with the relevant zoom details so made my life so much easier.
It has been an absolute pleasure…
It has been an absolute pleasure working with Jo. She started working with us at an incredibly busy time and she picked up the diary of the CEO quickly and efficiently. During her time working with QCT, I have always found her cheerful, professional and extremely efficient. She confidently engages with people at all levels and easily builds relationships with staff and stakeholders.
I would happily recommend her to any organisation.
We have worked with Helen from SmartPA…
We have worked with Helen from SmartPA for a while now and is an important part of our team. Her role within the business has developed and she has become an asset to the business interacting with our customers, helping with development plans, investigating and installing software to help the business to improve its efficiently and much more.
Tracy Franz. Smart PA
I’ve been using Tracy Franz for a wee while now and she is absolutely brilliant. Especially in the current climate, her support is always there. I would completely recommend her to support your business. Thank you Tracy.
Excellent PA
Mandy is exceptional at understanding what I need and when and works well under pressure. She is always prepared to help and has great ideas and suggestions relevant to my business. She has a great diversity of skills and has taken a large load off me, doing those admin tasks that steal my time. I really enjoy working with her and can rely on her.
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