SmartPA Avaliações 

304
•
O TrustScore é 5 de um total de 5

4,8

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Hayriye was a pleasure to work with during her time supporting our forum. Nothing was too much trouble, and she went above and beyond to help. From pulling together detailed research to assisting with... Ver mais

Avaliado com 5 de um total de 5 estrelas

Sarah Mann has a firm grip on organising and executing. She cleanses my admin, implements systems and processes and holds me accountable. I couldn’t be without her. I do not understand why every b... Ver mais

Avaliado com 5 de um total de 5 estrelas

Brilliant experience with this very well organised team. Smart PA are very action-focused and clear - just what you need when under time restraints and need admin help or to handover projects. I've ha... Ver mais

Avaliado com 4 de um total de 5 estrelas

We worked with Ali Martin for several years, only stepping away due to bringing the role in-house, and would give Ali 5*. Ali really cared about the work she did and often went above and beyond to co... Ver mais

Detalhes da empresa

  1. Serviços Administrativos
  2. também em
  3. Empresa BPO
  4. Serviço B2B

Escrito pela empresa

SmartPA are leaders in providing professional PA, Secretarial and Administrative services to the business world. Our personal assistants are highly skilled individuals, each having attained the SmartPA accreditation award during their first 3 months with the company. We follow up our training with mentorship, support and an individual onboarding process with each client to ensure you enjoy the highest level of support and expertise within your business. The support we offer your business will free up your time, decrease your overheads and introduce a valuable new team member into your business. Whether it's a few hours bookkeeping, some copy typing, data input or call handling, we will put a package of support together for your business based on your budget and goals. Our administrative assistants can offer a range of back office business support including (but not limited to): Travel Diary Management Research Bookkeeping Document Production Call Handling Social Media Data Entry Transcription


Informações de contato

4,8

Excelente

O TrustScore é 5 de um total de 5

304 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 48 horas

Como esta empresa usa o Trustpilot

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4,8

Todas as avaliações

(304)

13 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Hannah has been exceptional

Hannah has been exceptionally professional, quick learning, has made working with her and assigning her work easy and has 100% helped with the efficiency of our business.

Thank you Hannah!

10 de agosto de 2021
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Embark (Malta) Limited - Smart PA

Embark (Malta) Limited has been set up in March 2019 offering accounting services and business and financial advisory services. In its initial phase, our Company has engaged Carol and Fraser Whittle, operating under the Smart PA franchise. They have assisted us in a variety of administrative tasks including handling our human resource matters. In the initial and delicate stages of the Company, they have proved valuable by providing a sterling administrative support service. They were responsive, dedicated, easy to communicate with, understanding and supportive.

We look forward to keep partnering with them in ensuring that our path leads to further growth and success.

23 de junho de 2021
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I had the pleasure of working with…

I had the pleasure of working with Shakila and Sian and they were both very professional and patient with my needs. I felt like they genuinely cared about helping me and doing it in a high standard. Very happy with the service I was given

22 de junho de 2021
Avaliado com 5 de um total de 5 estrelas

Excellent from start to finish

Excellent from start to finish! Shakila and Hena were able to help me turnaround my copy and marketing material in less that 48 hours! The quality, presentation and attention to detail was incredible. Thank you!

22 de junho de 2021
Avaliado com 5 de um total de 5 estrelas

I can’t praise this company highly…

I can’t praise this company highly enough, we have been appointed Catherine Harrison and she has been an absolute star and a real credit to Smart PA. She uses her initiative rather than copy and paste messages. Very organised and friendly and consistently enthusiastic and treats our business as if it’s her own. The only downfall is the cover when she is away as the cover is not able to reach the same heights. This is the second PA appointed to us in the 2 years we have traded with Smartpa we were impressed with her but CH has superseded our expectations. We are always reluctant to put our business in the hands of 3rd party partners as the business is my baby but SMARTPA have been true to there word and demonstrate an equivalent passion in there services for our business. Great Value for money

30 de abril de 2021
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Unless its simple adin support , stay clear!

Just had a conversation with my local business support contact at Smart PA. After long discussions with them eventually agreed to a fixed block of hours to enable the start up of Xero accounting software. After a number of weeks it was clear that we were not progressing well, approached another provider GOLD Xero partner who informed me that the entire set up was flawed and amounted to incompetence so tried to cancel Smart PA who are now trying to enforce a 2 month notice period. Unprofessional, unwilling to be accountable for the quality of there service. Strongly advise you to steer clear of Smart PA, the remedial work we require is costing £3k. We will obviously take legal action to recover these costs.

22 de abril de 2021
Avaliação não solicitada
logotipo da SmartPA

Resposta da SmartPA

Hi Charlie,

Thanks for your feedback and for your ongoing cooperation on this matter.

At SmartPA we pride ourselves on delivering exceptional services designed to support your business. We are extremely sorry to hear about your experience on this occasion and please be assured we will continue to work with you to resolve this issue.

Kind regards,
Neonian Walsh
Head of Global Business Support

Avaliado com 5 de um total de 5 estrelas

Helen Jones is my smart PA

Helen Jones is my smart PA .
Yes it saves you so much time when your busy.
You ask and you get results.
Glad I’ve come across these guys.
Look forward to working more in depth with Helen Jones, especially after all this covid situation.
Thanks so much. X

30 de março de 2021
Avaliado com 1 de um total de 5 estrelas

Smart is not the word for this company

Smart is not the word for this company. Crap billing, dishonourable staff it is an absolutely awful service.

5 de março de 2021
logotipo da SmartPA

Resposta da SmartPA

Hi Dn,

At SmartPA we pride ourselves on our standards of excellence and are driven by delivering exceptional services, designed to transform your business and life. We are exceedingly sorry to hear that this has not been your particular experience and would like to resolve this as a matter of urgency. We would be grateful if you are able to touch base directly so that we can better understand the detail of your experience.

Please contact me via email noni@smart-pa.com or telephone +44 330 202 1110.

I look forward to hearing from you and providing a solution to transform your experience.

Kind regards,

Neonain Walsh
Head of Global Business Support

Avaliado com 5 de um total de 5 estrelas

Brilliant experience - great service

Brilliant experience with this very well organised team. Smart PA are very action-focused and clear - just what you need when under time restraints and need admin help or to handover projects. I've had a SmartPA help with my diary, social media, blogging and all sorts - even moral support when stressed out! Highly recommend esp for anyone working solo and juggling too much.

11 de fevereiro de 2021
Avaliado com 5 de um total de 5 estrelas

Smart PA is all it says it is

Smart PA is a trusted, reliable and resourceful group of people, a significant network and a range of talents. I have found them to be really good value for money and a long term partner in our work.

11 de fevereiro de 2021
Avaliado com 5 de um total de 5 estrelas

I came across Smart Pa buy a simpe on line search

I came across Smart Pa buy a simple search online, in business you seem to end up sceptical on how many companies want a piece of your business without the genuine confidence they can improve it.

I met a really competent lady buy they name of Jennifer and she nailed it, she spent as long as needed to go through all my concerns and what systems they can adapt to benefit my company all explained with transparency and explained very well.

I have decided to use Smart PA on the simple reason they have my confidence and the results will speak for themselves, they don’t tie you into long term contracts so this allows you to decide in stages of your value for money is met and I’m sure in there business model they want repeat business so why do that if they don’t see how they can help in a big way to systemise the business and show results.

So far I’m very impressed and I’ll be sure to return to this page on the progression of this leap forward in my business .

Kw

21 de janeiro de 2021
Avaliado com 5 de um total de 5 estrelas

Above average virtual PA with common sense

This is an above average virtual PA company that I use for complicated transcription jobs from old documents. They're able to use common sense to figure out how to make the transcription work even with complicated tables. It's possible to speak to real people working in the UK about your job, and the prices are extremely reasonable for what they're doing. Turn-around times are always reasonable for routine jobs, and I've also used them for critical same-day jobs and had no issue there either.

18 de janeiro de 2021
Avaliado com 5 de um total de 5 estrelas

Superb service

Superb service, so professional.

It has proved to be an immeasurably more beneficial solution to help our business grow in 2020, under challenging circumstances, than having dedicated staff to conduct these tasks.

12 de janeiro de 2021

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