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Sarah Mann has a firm grip on organising and executing. She cleanses my admin, implements systems and processes and holds me accountable. I couldn’t be without her. I do not understand why every b... Ver mais
Brilliant experience with this very well organised team. Smart PA are very action-focused and clear - just what you need when under time restraints and need admin help or to handover projects. I've ha... Ver mais
We worked with Ali Martin for several years, only stepping away due to bringing the role in-house, and would give Ali 5*. Ali really cared about the work she did and often went above and beyond to co... Ver mais
Detalhes da empresa
Escrito pela empresa
SmartPA are leaders in providing professional PA, Secretarial and Administrative services to the business world. Our personal assistants are highly skilled individuals, each having attained the SmartPA accreditation award during their first 3 months with the company. We follow up our training with mentorship, support and an individual onboarding process with each client to ensure you enjoy the highest level of support and expertise within your business. The support we offer your business will free up your time, decrease your overheads and introduce a valuable new team member into your business. Whether it's a few hours bookkeeping, some copy typing, data input or call handling, we will put a package of support together for your business based on your budget and goals. Our administrative assistants can offer a range of back office business support including (but not limited to): Travel Diary Management Research Bookkeeping Document Production Call Handling Social Media Data Entry Transcription
Informações de contato
13 Dublin Street Lane South, EH1 3PX, Edinburgh, Reino Unido
- +44 (0) 845 872 2262
- info@smart-pa.com
- smart-pa.com
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Hannah has been exceptional
Hannah has been exceptionally professional, quick learning, has made working with her and assigning her work easy and has 100% helped with the efficiency of our business.
Thank you Hannah!
Great service from the team!
Great service from the team! Would be 5 stars if they suggested package changes based on usage to reduce costs for clients.
Embark (Malta) Limited - Smart PA
Embark (Malta) Limited has been set up in March 2019 offering accounting services and business and financial advisory services. In its initial phase, our Company has engaged Carol and Fraser Whittle, operating under the Smart PA franchise. They have assisted us in a variety of administrative tasks including handling our human resource matters. In the initial and delicate stages of the Company, they have proved valuable by providing a sterling administrative support service. They were responsive, dedicated, easy to communicate with, understanding and supportive.
We look forward to keep partnering with them in ensuring that our path leads to further growth and success.
I had the pleasure of working with…
I had the pleasure of working with Shakila and Sian and they were both very professional and patient with my needs. I felt like they genuinely cared about helping me and doing it in a high standard. Very happy with the service I was given
Shakila’s team did a fantastic job for…
Shakila’s team did a fantastic job for me when I was working on a one off project. I needed a deck created in Canva and I didn’t have time to guide the person or train them, but the job was done on time and done well.
Excellent from start to finish
Excellent from start to finish! Shakila and Hena were able to help me turnaround my copy and marketing material in less that 48 hours! The quality, presentation and attention to detail was incredible. Thank you!
I can’t praise this company highly…
I can’t praise this company highly enough, we have been appointed Catherine Harrison and she has been an absolute star and a real credit to Smart PA. She uses her initiative rather than copy and paste messages. Very organised and friendly and consistently enthusiastic and treats our business as if it’s her own. The only downfall is the cover when she is away as the cover is not able to reach the same heights. This is the second PA appointed to us in the 2 years we have traded with Smartpa we were impressed with her but CH has superseded our expectations. We are always reluctant to put our business in the hands of 3rd party partners as the business is my baby but SMARTPA have been true to there word and demonstrate an equivalent passion in there services for our business. Great Value for money
Unless its simple adin support , stay clear!
Just had a conversation with my local business support contact at Smart PA. After long discussions with them eventually agreed to a fixed block of hours to enable the start up of Xero accounting software. After a number of weeks it was clear that we were not progressing well, approached another provider GOLD Xero partner who informed me that the entire set up was flawed and amounted to incompetence so tried to cancel Smart PA who are now trying to enforce a 2 month notice period. Unprofessional, unwilling to be accountable for the quality of there service. Strongly advise you to steer clear of Smart PA, the remedial work we require is costing £3k. We will obviously take legal action to recover these costs.

Resposta da SmartPA
Liz Webber is an absolute star
Liz Webber is an absolute star! She always manages to pull it out of the bag for us, often at very short notice and the quality of her work is excellent! Highly recommended.
Helen Jones is my smart PA
Helen Jones is my smart PA .
Yes it saves you so much time when your busy.
You ask and you get results.
Glad I’ve come across these guys.
Look forward to working more in depth with Helen Jones, especially after all this covid situation.
Thanks so much. X
I’ve worked with Nicola for a few years…
I’ve worked with Nicola for a few years now and wouldn’t have it any other way. Not only is she extremely organised and efficient, she’s also lovely to work with. I highly recommend her services.
Hellen is brilliant and a pleasure to work with
Fun. Professional. Hard working. Hellen sets the standard when it comes to EA support. I really value her support and would recommend her highly.
Smart is not the word for this company
Smart is not the word for this company. Crap billing, dishonourable staff it is an absolutely awful service.

Resposta da SmartPA
Brilliant experience - great service
Brilliant experience with this very well organised team. Smart PA are very action-focused and clear - just what you need when under time restraints and need admin help or to handover projects. I've had a SmartPA help with my diary, social media, blogging and all sorts - even moral support when stressed out! Highly recommend esp for anyone working solo and juggling too much.
Smart PA is all it says it is
Smart PA is a trusted, reliable and resourceful group of people, a significant network and a range of talents. I have found them to be really good value for money and a long term partner in our work.
Really fast and efficient service
Really fast and efficient service
Produced a very comprehensive document for me
And turned it around in no time at all
Have recommended to all other business owners
Will definitely use again
Thank you
I came across Smart Pa buy a simpe on line search
I came across Smart Pa buy a simple search online, in business you seem to end up sceptical on how many companies want a piece of your business without the genuine confidence they can improve it.
I met a really competent lady buy they name of Jennifer and she nailed it, she spent as long as needed to go through all my concerns and what systems they can adapt to benefit my company all explained with transparency and explained very well.
I have decided to use Smart PA on the simple reason they have my confidence and the results will speak for themselves, they don’t tie you into long term contracts so this allows you to decide in stages of your value for money is met and I’m sure in there business model they want repeat business so why do that if they don’t see how they can help in a big way to systemise the business and show results.
So far I’m very impressed and I’ll be sure to return to this page on the progression of this leap forward in my business .
Kw
Above average virtual PA with common sense
This is an above average virtual PA company that I use for complicated transcription jobs from old documents. They're able to use common sense to figure out how to make the transcription work even with complicated tables. It's possible to speak to real people working in the UK about your job, and the prices are extremely reasonable for what they're doing. Turn-around times are always reasonable for routine jobs, and I've also used them for critical same-day jobs and had no issue there either.
A very professional service to help with PhD formatting
A very professional service to help with formatting issues I had with my PhD thesis. Highly recommended.
Superb service
Superb service, so professional.
It has proved to be an immeasurably more beneficial solution to help our business grow in 2020, under challenging circumstances, than having dedicated staff to conduct these tasks.
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