Smartbox - Sydney Avaliações 

208
•
O TrustScore é 4.5 de um total de 5

4,7

Roberts Distribution Centre, 7A, 81-85 Roberts Road, 2019 Greenacre, NSW, AU

•

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

This company was brilliant, nothing was too much trouble, the rates were pretty reasonable, and the drivers were friendly and helpful. The redelivery and unload service was magic, it went without a h... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

From collection to drpoff - the entire journey was outstanding. I have recommended Smartbox to many people since dealing with your company. Shout out to Liam who was always very helpful and frie... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

We had our box delivered sometime mid covid, left on street, we filled it up, was taken away, kept onsite for a few years as we had no space to collect it back, we were worried our furniture (couches... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Great Initial communication from John, 20m3 Box delivered on day arranged. Removal guys worked like trojans for the included 3 hours and packed up everything that we required out of the house for... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Depósito

Sobre Smartbox - Sydney

Informação fornecida por fontes externas variadas

SmartBox

Smartbox is one of the best storage ideas around. Easy and convenient, Smartbox comes right to the door of your home or office, no matter where you are in Melbourne or Sydney . You have one day (24 hours) to pack your Smartbox unit yourself and then we come and collect it. Your Smartbox is then stored in our secure storage facility.



deliver


load


store


Promo Image


Informações de contato

  • Roberts Distribution Centre, 7A, 81-85 Roberts Road, 2019, Greenacre, NSW, Austrália

  • 1800508676

4,7

Excelente

O TrustScore é 4.5 de um total de 5

208 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,7

Todas as avaliações

(208)

36 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Smart box were great to deal with

Smart box were great to deal with - especially Liam who was always available to organised or explain things. Highly recommended

30 de janeiro de 2026
logotipo da Smartbox - Sydney

Resposta da Smartbox - Sydney

Thank you Michael for your 5 star review! We are so glad you chose Smartbox as your preferred storage provider. We will pass on your fantastic feedback to the team!
Kind regards,
Smartbox Customer Service.

Avaliado com 5 de um total de 5 estrelas

Exceptional service

Exceptional service. We have a complex move, needing three month storage and an akward relocation into an apartment with no loading dock.

John and the smart box team were excellent. Great service and pricing, no hidden costs or bs. Straight forward. Transparent. On time. Proffesional. Exceeded our expectations. Highly recommend

22 de janeiro de 2026
logotipo da Smartbox - Sydney

Resposta da Smartbox - Sydney

Thank you Heidi for your 5 star review! We are so glad you chose Smartbox as your preferred storage provider. We will pass on your fantastic feedback to the team!
Kind regards,
Smartbox Customer Service.

Avaliado com 5 de um total de 5 estrelas

So easy!!

Great service from the initial inquiry to delivery and collection of the storage unit. Wouls highly recommend, 5 stars. Thanks Smartbox!

21 de janeiro de 2026
logotipo da Smartbox - Sydney

Resposta da Smartbox - Sydney

We're happy to hear that you had a positive experience with our service, from your first contact through the delivery and collection of your unit. Thank you for your recommendation!

Kind regards,
Smartbox Customer Service

Avaliado com 5 de um total de 5 estrelas

Don’t waste your time at elsewhere!!!

I first made contact with the company on their website. Resulting to visit the operation centre to discuss my requirements.
The team at the centre was very helpful in offering advices and making booking for my pending move .
The Smartbox arrived on time on the date and was picked up after loaded.
I also ordered another Smartbox two month down the track , absolutely hassle free.
When it was time to return the boxes to our new location the drivers were not only punctual, they were able to manoeuvred the box up a narrow sloped driveway .
All in all , very happy with their services , and highly recommended to anyone who wants a hassle free store and move .

22 de dezembro de 2025
logotipo da Smartbox - Sydney

Resposta da Smartbox - Sydney

Thank you Eddie for your 5 star review! We are so glad you chose Smartbox as your preferred storage provider. We will pass on your fantastic feedback to the team!
Kind regards,
Smartbox Customer Service.

Avaliado com 5 de um total de 5 estrelas

They were very efficient and time…

They were very efficient and time effective.i would have them again if I had to move. Sue Bisson

15 de dezembro de 2025
logotipo da Smartbox - Sydney

Resposta da Smartbox - Sydney

Thank you for your 5 star review Sue! We are so glad you chose Smartbox as your preferred storage provider. We will pass on your fantastic feedback to the team!
Kind regards,
Smartbox Customer Service.

Avaliado com 5 de um total de 5 estrelas

Smartbox is the smartest decision we…

Smartbox is the smartest decision we could have made to help our family with our move. One box took the clutter out of our ho e before open homes to sell, the second and third boxes held our belongings safely whilst we waited for settlement for our new home. Each time, the team who delivered the box, and the team who helped move our belongings into the box were amazing. No fuss, incredibly polite and no detail was missed. No request I made was denied, they took great care and I cannot fault them. I highly recommend Smartbox - Richard, Liam, John and the whole team - you guys are amazing. Thank you!

3 de dezembro de 2025
logotipo da Smartbox - Sydney

Resposta da Smartbox - Sydney

WOW! Thank you for your 5 star review Lana! We are so glad you chose Smartbox as your preferred storage provider. We will pass on your fantastic feedback to the team!
Kind regards,
Smartbox Customer Service.

Avaliado com 5 de um total de 5 estrelas

Super simple signup and process ⭐️⭐️⭐️⭐️⭐️

Super simple signup and process. The staff came and loaded my Uber Smart Box in a little over 2 hours (2 bedroom apartment), and the fee included the first months storage fee. Great for those who are looking to move house / office easily and affordably. Highly recommended

20 de novembro de 2025
logotipo da Smartbox - Sydney

Resposta da Smartbox - Sydney

Thank you for your 5 star review! We are so glad you chose Smartbox as your preferred storage provider. We will pass on your fantastic feedback to the team!
Kind regards,
Smartbox Customer Service.

Avaliado com 5 de um total de 5 estrelas

This was the best way to move home

This was the best way to move home, it easy, the staff are exceptionally helpful, would highly recommend it for anyone moving or wanting to store their belongings - its simply the BEST

13 de novembro de 2025
Avaliação não solicitada
logotipo da Smartbox - Sydney

Resposta da Smartbox - Sydney

Thank you for your 5 star review! We are so glad you chose Smartbox as your preferred storage provider. We will pass on your fantastic feedback to the team!
Kind regards,
Smartbox Customer Service.

Avaliado com 5 de um total de 5 estrelas

Great service from phone call to…

Great service from phone call to getting the box. Very pleased. Great company

11 de setembro de 2025
logotipo da Smartbox - Sydney

Resposta da Smartbox - Sydney

Thank you Callan for your 5 star review! We are so glad you chose Smartbox as your preferred storage provider. We will pass on your fantastic feedback to the team!
Kind regards,
Smartbox Customer Service.

Avaliado com 5 de um total de 5 estrelas

Wonderful very professional worked with…

Wonderful very professional worked with me changed delivery times were so good. Workers really good friendly it’s been a long time since had such a positive experience they are really good

5 de setembro de 2025
logotipo da Smartbox - Sydney

Resposta da Smartbox - Sydney

Thank you Margaret for your 5 star review! We are so glad you chose Smartbox as your preferred storage provider. We will pass on your fantastic feedback to the team!
Kind regards,
Smartbox Customer Service.

Avaliado com 5 de um total de 5 estrelas

A great service! Recommend smart box

Recommend smart box! They went above and beyond for us in pick up and delivery. A great service that is reasonably priced! Thanks guys.

26 de agosto de 2025
logotipo da Smartbox - Sydney

Resposta da Smartbox - Sydney

We're happy to hear that you had a positive experience with Smartbox!. We appreciate your kind words and are grateful for the recommendation!

Kind regards,
Smartbox Customer Service.

Avaliado com 5 de um total de 5 estrelas

Very easy and the staff was very…

Very easy and the staff was very accommodating. I went out to see the warehouse where they store the boxes and it was very professional

22 de agosto de 2025
logotipo da Smartbox - Sydney

Resposta da Smartbox - Sydney

We're happy to hear that your experience was easy and our staff was accommodating. We appreciate you taking the time to review our service, thank you.

Kind regards,
Smartbox Customer Service.

Avaliado com 4 de um total de 5 estrelas

Very Happy

We had our box delivered sometime mid covid, left on street, we filled it up, was taken away, kept onsite for a few years as we had no space to collect it back, we were worried our furniture (couches mainly) may be mouldy etc but everything in perfect condition and smelt nice like the pine interior box that arrived in the solid outer. Price increased over time marginally but thats life (maybe my only one star less rating). Great customer service as well

1 de agosto de 2025
logotipo da Smartbox - Sydney

Resposta da Smartbox - Sydney

Thank you for your feedback.

Kind regards,
Smartbox Customer Service.

Avaliado com 5 de um total de 5 estrelas

Excellent service

Excellent service.
Affordable....
Highly recommended.
Will use them again..
John abassis

26 de julho de 2025
logotipo da Smartbox - Sydney

Resposta da Smartbox - Sydney

We're happy to hear that you received excellent service at an affordable price. We appreciate your recommendation and look forward to serving you again.

Kind regards,
Smartbox Customer Service.

Avaliado com 5 de um total de 5 estrelas

Friendly staff

Friendly staff
Reliable
Very easy to load the unit

25 de julho de 2025
logotipo da Smartbox - Sydney

Resposta da Smartbox - Sydney

We're happy to hear that you found our staff friendly and our service reliable and easy to use. Thank you for your positive feedback!

Kind regards,
Smartbox Customer Service.

Avaliado com 5 de um total de 5 estrelas

Couldn’t recommend more highly

This was the fourth time we’d used Smartbox and they managed to do an amazing job once again. Nothing was too difficult for them and the guys, Alex and Juan went above and beyond. Thanks for making our experience so seamless.

18 de julho de 2025
logotipo da Smartbox - Sydney

Resposta da Smartbox - Sydney

We're happy to hear that you consistently have amazing experiences with us. We appreciate your continued trust in our services, and we're so glad everything went seamlessly. Thank you for your positive feedback!

Kind regards,
Smartbox Customer Service.

Avaliado com 5 de um total de 5 estrelas

A no worries car storage

The car was kept well, the charge was maintained and I just got in and drove off. Everyone was accommodating and professional.

18 de junho de 2025
logotipo da Smartbox - Sydney

Resposta da Smartbox - Sydney

We're glad you enjoyed your experience. It's great to hear that the car was well-maintained and ready for you. We appreciate your positive feedback regarding our team's professionalism.

Kind regards,
Smartbox Customer Service.

Avaliado com 5 de um total de 5 estrelas

Smartbox and the team are amazing

Smartbox and the team are amazing! I have used them twice during our moving process and they have been brilliant! Great customer service, very responsive, good communication all the way through. The team are lovely to deal with and very helpful. I will certainly be using them again and would highly recommended them!

7 de junho de 2025
logotipo da Smartbox - Sydney

Resposta da Smartbox - Sydney

We're happy to hear that our team provided brilliant service during your moves. It's great to know our customer service, responsiveness, and communication met your expectations. We appreciate your recommendation and look forward to assisting you again!

Kind regards,
Smartbox Customer Service.

Avaliado com 5 de um total de 5 estrelas

Absolutely genius

Absolutely genius, thank you.
I have been with SmartBox for over 13 years and I have always found them to be polite, professional and helpful.
Thanks again

28 de maio de 2025
logotipo da Smartbox - Sydney

Resposta da Smartbox - Sydney

We appreciate your kind words! It's wonderful to know you've consistently had positive experiences with us over the years. Thank you for your continued loyalty.

Kind regards,
Smartbox Customer Service.

Avaliado com 5 de um total de 5 estrelas

Excellent communication

Excellent communication and great process, and storage space. Well worth our time and effort at a bonus affordable price

21 de maio de 2025
logotipo da Smartbox - Sydney

Resposta da Smartbox - Sydney

We're happy to hear that our communication and storage space met your needs! We appreciate you taking the time to share your positive experience with us.

Kind regards,
Smartbox Customer Service.

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