My recent purchase from Smart-buy Glasses was a easy, hassle free experience. Purchasing on line from an extensive range of frame and lens choices was quick and easy. The completed product was deliver... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Pretty standard online buying experience, excellent job on the glasses prescription they're perfect. Fast delivery for something coming from HongKong. Frames are good quality, all lense upgrades seem... Ver mais
Great service. Glasses look great and fitted perfectly. Prescription was perfect. I was able to wear the glasses comfortably immediately. Any questions I asked were answered fast and included helpful... Ver mais
Vincent in customer service was superb. He asked logistics to check that what I ordered was correct as what I wanted was from a signature range. It was as expected, he followed up even faster than com... Ver mais
Detalhes da empresa
- Distribuidora de óculos
- Fornecedor de Lentes de Contato
- Clínica Oftalmológica
- Loja de Acessórios de Moda
- Oculista
- Loja de óculos de sol
Informação fornecida por fontes externas variadas
Since 2006, SmartBuyGlasses has been a market leader in the online designer eyewear industry. With the biggest selection of designer sunglasses, glasses, and contact lenses, SmartBuyGlasses has delivered eyewear to thousands of satisfied customers.
SmartBuyGlasses New Zealand Details
Escrito pela empresa
- 180 Designer Brands For Less
- At SmartBuyGlasses, we have the largest selection of designer eyewear online with over 80,000 products and 180 brands.
- 100-Days Returns
- If you don't absolutely love your new eyewear, it's not a problem with our 100-days returns at SmartBuyGlasses.
- 24-Month Warranty
- Our exclusive 24-month warranty covers all manufacturer defects in all scenarios for sunglasses and eyeglasses. For contact lenses, we have a 3-month warranty.
- Buy One, Give One Charity
- When you buy a pair of glasses from us, we give a pair of glasses to someone in need.
Informações de contato
4,8
Excelente
6 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Very quick to process and ship
Very quick to process and ship, the glasses are beautiful and comfortable, overall a great experience
19 de junho de 2026
Staff are helpful and customer service…
Staff are helpful and customer service is excellent
I was an Optician for 40 years and appreciate the service
18 de junho de 2026
great thanks
17 de junho de 2026
Competitve, excellent range and great service
SmartBuy offer very competitive frames and lens packages for glasses and the service is excellent. The range of choice is also outstanding as is the ability to virtually try on glasses.
5 de junho de 2026
Awesome service 5 days until I got my…
Awesome service 5 days until I got my glasses!! Now I can see!!!
13 de junho de 2026
Great personal service and excellent…
Great personal service and excellent product
7 de junho de 2026
Quality and Speed.
My recent purchase from Smart-buy Glasses was a easy, hassle free experience. Purchasing on line from an extensive range of frame and lens choices was quick and easy. The completed product was delivered quickly and was well packaged. The quality is fantastic as with previously purchased items.
3 de junho de 2026
Excellent value for money
5 de junho de 2026
I was very happy with my glasses and…
I was very happy with my glasses and the process of getting them was quick and efficient. Will definetly buy again
2 de junho de 2026
Pode usar a ajuda de IA para as respostasVer mais
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Affordable luxury styles
I love being able to get affordable luxury frames, however, this is the third time my frames have been loose. Three different styles and the arms of every pair have been stretched(?) too wide and they slip down my nose.
3 de junho de 2026
Resposta da SmartBuyGlasses
Hello Megan!
Thanks for taking the time to leave your feedback — I’m really glad you’ve been enjoying the affordable luxury frames, but I’m sorry to hear about the recurring issue with the fit and looseness across different styles.
That definitely shouldn’t be happening, especially not consistently across multiple pairs, so I’d like to look into this properly with you.
I’ll be reaching out to you via email so we can go through the details and figure out what’s going on and how we can help improve the fit for you going forward.
Looking forward to speaking with you soon.
Sincerely,
Hannah
Good price and service
31 de maio de 2026
Good online glasses buying experience
Pretty standard online buying experience, excellent job on the glasses prescription they're perfect. Fast delivery for something coming from HongKong. Frames are good quality, all lense upgrades seem to be there. Awesome price for transitions lenses. Only caveat would be that there was documentation missing for the rayban cert of authenticity, allegedly there's one for transitions lenses as well. They function well, and as expected so I'm not that worried about the lack of documentation. Just if its specified that it will come with these things they should probably be sent with the product. And thats the reason for the 4/5 star rating
1 de junho de 2026
Good service overall
Good service overall, will use again. They do take a long time to order in though.
31 de maio de 2026
Well packaged
Well packaged, price was about right, website made it convinient. We get subsided glasses but we couldnt get the frame at that store. We will get the free lenses installed soon.
29 de maio de 2026
Just a few delivery issues as courier…
Just a few delivery issues as courier company dies not deliver to NZ POST designated drop off address so a need to work things out with courier - unnecessary drama and time wasting to fit around courier
29 de maio de 2026
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.