The whole process of selecting and paying was simple. Communication regarding receipt of order was clear and prompt. Delivery time was very fast (4 business days) and glasses were received well packag... Ver mais
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Veja o que dizem as avaliações
Rectified problem with my order quickly and efficiently. Quality of lenses are excellent and the frame is robust BUT they were not easy to fit around my ear due to the width of the arms of the frames... Ver mais
Got designer frames with prescription lenses for just $203 instead of $369 at a physical store in New Zealand (and that would be including the current promotions too). First, the lab took 3 working da... Ver mais
I purchased a pair of glasses for my wife and received them in excellent condition, as described. The product matched the listing, and I am satisfied with the purchase. Thanks
Detalhes da empresa
- Distribuidora de óculos
- Fornecedor de Lentes de Contato
- Clínica Oftalmológica
- Loja de Acessórios de Moda
- Oculista
- Loja de óculos de sol
Informação fornecida por fontes externas variadas
Since 2006, SmartBuyGlasses has been a market leader in the online designer eyewear industry. With the biggest selection of designer sunglasses, glasses, and contact lenses, SmartBuyGlasses has delivered eyewear to thousands of satisfied customers.
SmartBuyGlasses New Zealand Details
Escrito pela empresa
- 180 Designer Brands For Less
- At SmartBuyGlasses, we have the largest selection of designer eyewear online with over 80,000 products and 180 brands.
- 100-Days Returns
- If you don't absolutely love your new eyewear, it's not a problem with our 100-days returns at SmartBuyGlasses.
- 24-Month Warranty
- Our exclusive 24-month warranty covers all manufacturer defects in all scenarios for sunglasses and eyeglasses. For contact lenses, we have a 3-month warranty.
- Buy One, Give One Charity
- When you buy a pair of glasses from us, we give a pair of glasses to someone in need.
Informações de contato
4,8
Excelente
6 mil avaliações
Pede aos clientes que avaliem
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Highly Recommend
Fast delivery within 2 days I live in Nz! Even provided extra lenses, love my Prada framed glasses😊 Highly recommend!! Worth the price!!
24 de julho de 2026
Glasses are exactly as described and…
Glasses are exactly as described and arrived quickly. I love them!
24 de julho de 2026
Pode usar a ajuda de IA para as respostasVer mais
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Good product
Love the glasses - the colour's are cool and they fit my face perfectly.
23 de julho de 2026
Resposta da SmartBuyGlasses
Hello MC,
Thank you for taking the time to share your feedback. We're delighted to hear that you love your new glasses and that the colour and fit are perfect for you!
We're very sorry, though, that your purchasing experience was affected by the delayed stock updates and communication. We understand how frustrating that can be, and it's certainly not the experience we want our customers to have.
I'll be reaching out to you via email shortly so we can discuss your experience in more detail and see how we can make things right.
Thank you again for your honest feedback, and we appreciate the opportunity to improve.
Sincerely,
Hannah
UPDATE: Hello! I've sent you an email on this matter. If you didn't receive it, care to look it up in your spam/junk box. Thank you!
Quick postage and love the product
Quick postage and love the product. Will be ordering again with SmartBuy.
20 de julho de 2026
Easy to find the inserts I wanted
Easy to find the inserts I wanted. Purchase process is straightforward. Postage was as expected.
8 de julho de 2026
Been getting my contact lenses from…
Been getting my contact lenses from SmartBuyGlasses for years. Great price.
17 de julho de 2026
The glasses are fine
The glasses are fine, but they didn't come with a protective case or even a cleaning cloth.
18 de julho de 2026
Try in-store first, then buy
Relatively easy to order with prescription lenses, but when they arrived, they were a bit small on my face. If I ordered again, I would find a pair in-store, then order the same frame online. I wouldn't guess. But the price was good, the lenses are good, and the shipping time was good.
16 de julho de 2026
Smart Buy Glasses
An excellent speedy service! Amazing quality spectacles at very competitive prices and I shall be back for another pair. Thank you very much SmartBuy Glasses.
3 de julho de 2026
Love my 2nd pair of prescription…
Love my 2nd pair of prescription glasses, great service and quality, and so much cheaper than buying from NZ stores!
15 de julho de 2026
Super easy to purchase
Super easy to purchase. I needed a script for my lenses and they followed up even when I took a couple of days to respond so super proactive which is amazing! Surpurb service and products. Will shop here again.
14 de julho de 2026
Reliable and helpful
The product is awesome and the customer service support was so helpful and friendly. They went out of there way to listen and speed up the shipping so that I could have the product sooner. Absolutely great definitely recommend.
14 de julho de 2026
Arrived super quickly and they were…
Arrived super quickly and they were perfect! Would highly recommend SBG
11 de julho de 2026
Great customer experience especially…
Great customer experience especially where you can try on the glasses via the website, and you can try on multiple different glasses that suit your face. We are satisfied with our purchase and delivery via DHL to New Zealand was within 5 days of placing the order. Will definitely purchase again.
9 de julho de 2026
Genuine product
Genuine product, Reliable service and very prompt delivery. Can’t be more happier. Highly recommended.
9 de julho de 2026
Love how accurate the company is in…
Love how accurate the company is in regards to giving us information about the courier and when one will be receiving it. I got my beautiful glasses well before time. It made my day!!!!!
Thank you team for your great work and promptness
9 de julho de 2026
Easy to use site
Easy to use site. The try on was really good. Great selection of glasses, excellent prices.
8 de julho de 2026
Easy to find what I wanted
Easy to find what I wanted. Production shipped out immediately.
7 de julho de 2026
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