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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Bought the SMLIGHT SLZB-06 Zigbee Coordinator from these folks. They gave be the best price I could find on the internet, delivered promptly in good order. Absolutely nothing to complain about.... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Even though I’m ordering from Bulgaria, the team went above and beyond to help me and ensure the delivery reached my doorstep. I truly appreciate your amazing support and for being so understanding th... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Smart Home Shop procured a sophisticated burglar alarm interface board from its manufacturer in China and made it reliably available in the UK. I don't mean like generally reselling a Chinese thing... Ver mais

A empresa respondeu

Avaliado com 3 de um total de 5 estrelas

My only frustration is about the courier you are using, EVRI. You sent out the goods quickly and efficiently but unfortunately EVRI have failed to do their part - even after tracking and raising a tic... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Empresa de Automação Residencial

Escrito pela empresa

We love nothing more than great smart home automation technology. And chances are if you visit Smart Home Shop UK you probably feel the same way too! We stock a range of the best quality smart home products and technology out there on the market. We don't sell anything that we wouldn't use ourselves. Whether you're an experienced home automation user, or a keen beginner looking for somewhere to start, we hope to supply you with some of the best smart home tech out there!


Informações de contato

4,7

Excelente

O TrustScore é 4.5 de um total de 5

62 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Well priced product

Well priced products (better than competition) delivered on time. No problems encountered.

23 de março de 2026
logotipo da Smart Home Shop UK

Resposta de Smart Home Shop UK

Thanks for your 5-star review. We’re delighted you found our products competitively priced and that your order arrived on time with no problems. We really appreciate your feedback.

Avaliado com 5 de um total de 5 estrelas

Helpful and knowledgeable service

Helpful and knowledgeable service, prompt delivery

5 de março de 2026
logotipo da Smart Home Shop UK

Resposta de Smart Home Shop UK

Thank you for your kind review, Peter. We’re delighted to hear you found our service helpful and knowledgeable, and that your order was delivered promptly. We really appreciate your support.

Avaliado com 5 de um total de 5 estrelas

Perfect customers support 10 of 10

Even though I’m ordering from Bulgaria, the team went above and beyond to help me and ensure the delivery reached my doorstep. I truly appreciate your amazing support and for being so understanding throughout the process. A huge thank you to everyone!

21 de janeiro de 2026
logotipo da Smart Home Shop UK

Resposta de Smart Home Shop UK

Thank you so much, Radush, for your kind 5-star review. We’re delighted that your order reached you safely in Bulgaria and that our team was able to support you throughout the process.

Avaliado com 5 de um total de 5 estrelas

Good price

Good price, quick delivery

4 de março de 2026
logotipo da Smart Home Shop UK

Resposta de Smart Home Shop UK

Thanks for your review! We’re really pleased to hear you were happy with the price and our quick delivery. We appreciate your support and hope to see you again at SmartHomeShopUK.

Avaliado com 5 de um total de 5 estrelas

Smart Home Shop procured a…

Smart Home Shop procured a sophisticated burglar alarm interface board from its manufacturer in China and made it reliably available in the UK.

I don't mean like generally reselling a Chinese thing, these are very niche and they had imported the complicated one I needed. Excellent and fast service and good packaging of delicate parts.

21 de janeiro de 2026
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Resposta de Smart Home Shop UK

Thank you for your great review - we’re so pleased we could source the specialist interface board you needed and get it to you quickly, safely, and well packaged.

Avaliado com 5 de um total de 5 estrelas

Fairly quick delivery

Fairly quick delivery. Everything worked as expected.

13 de janeiro de 2026
logotipo da Smart Home Shop UK

Resposta de Smart Home Shop UK

Thanks so much for the review! 😊 We’re really happy the delivery was quick and everything worked as expected. If you ever need anything, we’re here to help.

Avaliado com 5 de um total de 5 estrelas

Good price, good condition, good efficiency.

Bought the SMLIGHT SLZB-06 Zigbee Coordinator from these folks.

They gave be the best price I could find on the internet, delivered promptly in good order. Absolutely nothing to complain about.

I had no cause to interact with their customer service or returns policy so can’t comment on those.

13 de novembro de 2025
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Resposta de Smart Home Shop UK

Hi JM, thanks for the great review!

Avaliado com 5 de um total de 5 estrelas

Jack Waters

Jack Waters, thank you for your help today 100%. It was much appreciated and quickly resolved. Been struggling with my set up of my OHME Ev Charger, Jack solved the issue within 5mins over the phone.👍👍
Thanks again

6 de outubro de 2025
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Smart Home Shop UK offers excellent…

Smart Home Shop UK offers excellent support and knowledgeable service. They’ve been helpful with queries and troubleshooting Zigbee connections, and their pre-sales advice on products like the Shelly EM has been spot on. While some communication delays have occurred, most experiences have been smooth. I’d recommend them for smart home needs.

27 de fevereiro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Good experience overall

Website easy to navigate. Order promptly dispatched for next day delivery. I was well informed about all the process and I didn't need to contact support or help line so can't comment on that.

14 de março de 2025
Avaliado com 3 de um total de 5 estrelas

Great shop but perhaps using a not so great Courier

My only frustration is about the courier you are using, EVRI. You sent out the goods quickly and efficiently but unfortunately EVRI have failed to do their part - even after tracking and raising a ticket with them. No other courier has any problem finding our house except this one it seems. Please could you use a better Courier

7 de março de 2025
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Resposta de Smart Home Shop UK

Suit yourself...

I guess you didn't fancy getting in touch or tracking it before having a grumble online?

11:47 - Wed Mar 12

Your courier has had an issue with getting to the delivery address. If you have any delivery instructions you think might help, please get in touch

Avaliado com 3 de um total de 5 estrelas

SHS OK Evri not

Product and correspondence from Smart Home Shop was fine. Delivery information from Evri was abysmal.Evri emailed on Tuesday : couldn't deliver today will deliver on Wednesday; Repeated next day; nothing on Thursday; delivered Friday.

Yes, it is a review of Evri, I was hoping you would see it as such, and if other of you customers agree, then to consider a better delivery partner.

10 de fevereiro de 2025
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Resposta de Smart Home Shop UK

Everyone has different experiences and views about shipping - Evri is good for some and terrible for others and Royal Mail, etc are no different. Given we provided a good service within our control such feedback would be much more gratefully received directly

We invite anyone to contact us if they have specifics needs or views on shipping in our checkout wording:

Standard shipping is via Royal Mail 48 or Evri 2 day delivery. Express shipping is via Royal Mail 24 or EVRi Next day delivery. Premium Shipping is via DHL next day delivery. Courier selection depends on the order weight, size and value. We do our best to dispatch items same day but this is not guaranteed. Contact us before ordering if you have a specific delivery need.

Avaliado com 5 de um total de 5 estrelas

Great prices and speedy delivery

Great prices and speedy delivery.
Product came in excellent condition
Will be using Smart Home Shop again in the future

4 de novembro de 2024
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Resposta de Smart Home Shop UK

Really pleased to hear you had a good experience. Thanks for the review!

Avaliado com 1 de um total de 5 estrelas

You used Evri

You used Evri, the device has still not arrived. Meanwhile goods ordered from other retailers who used good couriers have arrived.

29 de outubro de 2024
logotipo da Smart Home Shop UK

Resposta de Smart Home Shop UK

I’m sorry you had an issue but why not contact us if this is the case? We’d happily rectify it. Our shipping methods are clearly stated online and we invite customers to get in touch first if they have specific requirements.

Avaliado com 5 de um total de 5 estrelas

very helpful when contacted by email…

very helpful when contacted by email over a query about micro pc for home assistant, even at 9:20 at night! 2 minutes later I got a reply. " more follow up queries were handled promptly. Even let me choose a delivery date and courier when I placed the order.

23 de outubro de 2024
logotipo da Smart Home Shop UK

Resposta de Smart Home Shop UK

Thanks for the review, glad we could help!

Avaliado com 5 de um total de 5 estrelas

Excellent service

Excellent service, arrived on date specified.
Plug and play nuc, no issues at all.

7 de outubro de 2024
logotipo da Smart Home Shop UK

Resposta de Smart Home Shop UK

Thanks Les - glad you like it and got it up and running quickly!

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