We have been saving for several years with SmartSave because we find their interest rates are always at the highest level available, their website is very user friendly and the transactions are made s... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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We have been saving for several years with SmartSave because we find their interest rates are always at the highest level available, their website is very user friendly and the transactions are made s... Ver mais
A empresa respondeu
We have been customers of SmartSave for a few years and found they offer good returns on our investments and are very easy to deal with. (Customer service staff are very helpful if you have any quest... Ver mais
A empresa respondeu
Been with SmartSave for 3 years now (3 separate full investment cycles) each for a full term non ISA investment (had maxed out ISA Allowance) which has generated a good % interest return. The applicat... Ver mais
A empresa respondeu
Easy to set up account, clear interest rates, easy to check on account info at any time. Clear update from smart save on account and interest nearing end of term and the funds and interest paid direct... Ver mais
A empresa respondeu
Say hello to SmartSave. Fixed term, fixed rate savings accounts designed alongside our customers to offer a simple way to save. With an online account you can trust, we'll be crystal-clear about when your term is ending, so you always make the most of your savings. SmartSave was created by British bank, Chetwood Financial, where we use technology to make our customers better off. We're using our experience in Banking and Technology to challenge how Financial Services works today and provide smarter, online financial products, with no gimmicks.
Reino Unido
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 20% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Interest rate offered a year ago on 12 month deposit was competitive but offered rates at end of period less so.

Resposta da SmartSave
I’ve had a very positive experience with SmartSave Bank. Everything has been very straightforward from start to finish, with a clear and simple process that made opening and managing the account hassle-free. The interest rate is excellent compared to many others, making it a great choice for anyone looking for a solid return on their savings. Highly recommended.

Resposta da SmartSave
Unable to update address on line so left a message on the website.
Received an email today from Andy requesting sight of my driving licence or other confirmation of ID and new address,
I sent a copy back via email with some other details and was advised by Andy within minutes that my details had been amended.
Excellent service.

Resposta da SmartSave
I saw this company on the Martin Lewis site. You can't go wrong with him. I have been saving with Smart Save for a couple of years now. They give you a good rate of interest. Very trustworthy.

Resposta da SmartSave
Excellent,so simple and easy. The reinvestment was seamless.Much better than other banks.

Resposta da SmartSave
Easy to set up and a great rate on returns. They informed us when it was ready for maturing and the options were very easy to carry out. We took some money out and reinvested the rest.

Resposta da SmartSave
This is an excellent company to work with. Very simple and effective way to login and manage your account. Maturity payment was made right on time. I will use this company again.

Resposta da SmartSave
Really easy to use and excellent service . I would use again

Resposta da SmartSave
its ok to you need to contact them, CHAT BOT DOES NOT WORK AND NO PHONE NUMBER, YOU HAVE TO LOG ON TO SEND THEM A MESSAGE AND DO NOT EXPECT A QUICK REPLY FOR DAYS.
I got a email saying my account was maturing and will be put in a holding account as not filled in my maturaty instructions.
i did not get a email telling me my account was maturing and giving me options.
i logged on and sent a few emails telling them this and to put maturing funds into my nominated account.
i cannot phone or talk to them, only email them from ther site.
not good enough.
KEEP AWAY FROM THEM, SMARTSAVE IS PART OF Chetwood Financial Limited
NO PHONE OR CHAT
The communication with Smart Save is very good and closing one account and opening another was simple and well explained. 5 stars aren't enough.
Thank you Smart Save,

Resposta da SmartSave
Easy account to set up and deposit funds. Clear information for end of term options received well in advance. Will use again in the future.

Resposta da SmartSave
My 1 year fixed savings account matured today and I reinvested it at a competitive rate with the interest going straight into my bank account. I am pleased with the efficiency of this online bank.

Resposta da SmartSave
Very competitive interest rate which unfortunately was no longer available. Online account was easy to use and customer service was excellent.

Resposta da SmartSave
Moving large amounts of money around on the Internet can be quite daunting with the amount of scams. Saw this company on the Martin Lewis site which gave me the confidence to use them.
This will now be the third year that I have used them, the interest goes back in my bank without any problems, I would definitely recommend

Resposta da SmartSave
This was a pain free experience,
very smooth transaction.
Easy to contact and very friendly.
I would certainly recommend them.

Resposta da SmartSave
Very easy to set up the account. Useful reminders as the account neared it’s end date, capital and interest returned to my bank on time, only reason for moving is a better interest reate

Resposta da SmartSave
Easy account to operate on line.Clear instructions. Only reason for closing was tom get a better rate in an ISA

Resposta da SmartSave
I opened a 12-month fixed-rate savings account; they had one of the best rates at the time. Easy to set up an account. Very happy.

Resposta da SmartSave
Easy set up, excellent interest rate, good communication especially when nearing end of term. Reinvested some of the monies and remainder transferred back to nominated account without any problem.

Resposta da SmartSave
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