I paid for a 3 year plan with new equipment with Smith. After my contract was over I tried to contact them to renegotiate. I wasn’t able to get in contact, so I went back to ADT. I just had their s... Ver mais
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Veja o que dizem as avaliações
Today's service was absolutely excellent! Jesse Jimenez went above & beyond installing the equipment & walk me through every step in using & setting up my service. I can honestly say that I have never... Ver mais
Our tech Robert was punctual, called ahead of arrival. He went above and beyond to mount our service where we wanted in our home. If our monitoring service experience is as good as our installation an... Ver mais
I would actually give a four and a half the first installer forgot equipment and well after waiting a few days we followed through with a new installer... He was wonderful brought his wife to mak... Ver mais
Detalhes da empresa
Informação fornecida por fontes externas variadas
At Smith Monitoring®, we provide a wide range of security options, from low-cost monitoring of your existing alarm system to advanced home automation packages that allow you to control your security system from anywhere in the world. We use the latest technology to give our customers the best features and highest-quality security monitoring service at the lowest possible price.
Informações de contato
Slow start but wow what a finish!!!
I would actually give a four and a half the first installer forgot equipment and well after waiting a few days we followed through with a new installer... He was wonderful brought his wife to make me feel more secure she did all the paperwork while he made sure every thing was perfect then she taught me every thing and referred to it in the book to make sure I felt comfortable!!! They went out of the way to help me I truly appreciate it!!!
Now my home is safe!!!
Great customer service
The tech, Mr. David Lee, was very knowledgeable about the product. He explained everything well. He walked me through the process & made sure I had a good understanding about the product before he left.
Prompt service
Smith came out the same day I called and worked with me to get the right package.
Great company and service
Smith Monitoring San Antonio did a great job, on time and very fast and friendly. I would recommend this service to anyone looking for an upgraded system and monitoring.
Awesome
They were awesome. Arrived on time and explained everything
great service
Company is very professional, on time and takes the time to answer any questions you may have. Very happy with their service.
Very good
The representative did a very professional job in an efficient manner. I would recommend them.
Outstanding customer service
Best decision I have made recently to move my home security to Smith Monitoring. Outstanding customer service from the person on the telephone with initial sales call to the service technicians that installed and programmed the security system. I would definitely recommend this company.
Great, fast service
I was treated professionally and courteously. All parties were very courteous throughout the set up and installation process. I would highly recommend them!
SMITH MONITORING IS AN OUTSTANDING COMPANY
Had a very awesome experience with the installers, the paperwork, agent, review of the alarm system and would recommend to all. They go the extra mile for you!
Excellent service
Tech was very informative and very professional. He completed his job in a timely manner.
Dustin Barrow/Smith Monitoring Review
I am very pleased with the service that Dustin gave me. He took his time and explained all the intricacies of the system and all my options. He was very clear on pricing and worked diligently until the job was done. I have already suggested this service to one of my friends.

Resposta de Smith Monitoring®
Excellent service, staff friendly and honest
Excellent service, friendly staff and honest
Smooth Installation. Great Service
Service tech worked with me to select the appropriate equipment and was very knowledgeable.
Tech Review - Smith Monitoring
David Lee was the technician that installed my alarm system. He was polite, thorough and knowledgeable. He was in and out in no time even installing a brand new system. He did a great job, and I would recommend him to anyone.
Smith Alarm Install
Friendly, and straight forward, Tech, and paperwork was not overwhelming.
After shopping several companies they after a pretty good deal which included 3 months free.
Installer was a few minutes late but did call during the time frame to let me know he was on the way.
Professional service with a smile, no hassle or hidden fees.
I would recommend them in a Minute.. Easy and friendly. Ask for Dustin Barrow as your tech. He was the most easy going person w a nice attitude until finished.
Very pleased with install
Daniel was a very pleasant tech who explained all aspects of the system as well as the pros and cons of any additional add on's that we considered. Thanks for a very thorough install and we look forward to many years of great service from Smith Monitoring!
David Lee
My husband and I just bought a new home further away from the city. However, my husband was concerned with the family's safety and well-being. As he researched different security systems, he chose Smith Monitoring. Foremost, the price was great because it fit our budget. Plus, they elaborated on both the non-wireless and wireless systems. Also, they even accommodated specific concerns we had about our new home. Next came the installment of the security system. David Lee was polite, kind, and concerned with our well-being. He told me about both systems again and I decided to go with wireless. Let me tell you, it has been the best decision yet for our home. My husband gets notifications when the system has been armed and unarmed. The door dings when anyone leaves. My child enjoys checking the weather. The system has been so useful. I cannot wait to upgrade the system in due time with the extras.
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