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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

I paid for a 3 year plan with new equipment with Smith. After my contract was over I tried to contact them to renegotiate. I wasn’t able to get in contact, so I went back to ADT. I just had their s... Ver mais

Avaliado com 5 de um total de 5 estrelas

Today's service was absolutely excellent! Jesse Jimenez went above & beyond installing the equipment & walk me through every step in using & setting up my service. I can honestly say that I have never... Ver mais

Avaliado com 5 de um total de 5 estrelas

Our tech Robert was punctual, called ahead of arrival. He went above and beyond to mount our service where we wanted in our home. If our monitoring service experience is as good as our installation an... Ver mais

Avaliado com 5 de um total de 5 estrelas

I would actually give a four and a half the first installer forgot equipment and well after waiting a few days we followed through with a new installer... He was wonderful brought his wife to mak... Ver mais

Detalhes da empresa

  1. Loja de equipamentos de segurança
  2. Loja de Móveis

Informação fornecida por fontes externas variadas

At Smith Monitoring®, we provide a wide range of security options, from low-cost monitoring of your existing alarm system to advanced home automation packages that allow you to control your security system from anywhere in the world. We use the latest technology to give our customers the best features and highest-quality security monitoring service at the lowest possible price.


Informações de contato

3,6

Bom

O TrustScore é 3.5 de um total de 5

773 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Slow start but wow what a finish!!!

I would actually give a four and a half the first installer forgot equipment and well after waiting a few days we followed through with a new installer... He was wonderful brought his wife to make me feel more secure she did all the paperwork while he made sure every thing was perfect then she taught me every thing and referred to it in the book to make sure I felt comfortable!!! They went out of the way to help me I truly appreciate it!!!
Now my home is safe!!!

14 de abril de 2015
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great customer service

The tech, Mr. David Lee, was very knowledgeable about the product. He explained everything well. He walked me through the process & made sure I had a good understanding about the product before he left.

13 de abril de 2015
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great company and service

Smith Monitoring San Antonio did a great job, on time and very fast and friendly. I would recommend this service to anyone looking for an upgraded system and monitoring.

3 de abril de 2015
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

great service

Company is very professional, on time and takes the time to answer any questions you may have. Very happy with their service.

31 de março de 2015
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Very good

The representative did a very professional job in an efficient manner. I would recommend them.

27 de março de 2015
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Outstanding customer service

Best decision I have made recently to move my home security to Smith Monitoring. Outstanding customer service from the person on the telephone with initial sales call to the service technicians that installed and programmed the security system. I would definitely recommend this company.

18 de março de 2015
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great, fast service

I was treated professionally and courteously. All parties were very courteous throughout the set up and installation process. I would highly recommend them!

17 de março de 2015
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Dustin Barrow/Smith Monitoring Review

I am very pleased with the service that Dustin gave me. He took his time and explained all the intricacies of the system and all my options. He was very clear on pricing and worked diligently until the job was done. I have already suggested this service to one of my friends.

13 de março de 2015
Avaliação não solicitada
logotipo da Smith Monitoring®

Resposta de Smith Monitoring®

Thanks Rick! Just wanted to let you know that we have a great referral program (go here: http://www.smithmonitoring.com/referral-program/). Simply, fill out your information and recommend as many of your friends as you like and for each one that signs up with Smith we'll send you $100! Thanks again for choosing Smith, welcome to the family!

Avaliado com 5 de um total de 5 estrelas

Tech Review - Smith Monitoring

David Lee was the technician that installed my alarm system. He was polite, thorough and knowledgeable. He was in and out in no time even installing a brand new system. He did a great job, and I would recommend him to anyone.

11 de março de 2015
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Smith Alarm Install

Friendly, and straight forward, Tech, and paperwork was not overwhelming.
After shopping several companies they after a pretty good deal which included 3 months free.

Installer was a few minutes late but did call during the time frame to let me know he was on the way.

10 de março de 2015
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Very pleased with install

Daniel was a very pleasant tech who explained all aspects of the system as well as the pros and cons of any additional add on's that we considered. Thanks for a very thorough install and we look forward to many years of great service from Smith Monitoring!

7 de março de 2015
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

David Lee

My husband and I just bought a new home further away from the city. However, my husband was concerned with the family's safety and well-being. As he researched different security systems, he chose Smith Monitoring. Foremost, the price was great because it fit our budget. Plus, they elaborated on both the non-wireless and wireless systems. Also, they even accommodated specific concerns we had about our new home. Next came the installment of the security system. David Lee was polite, kind, and concerned with our well-being. He told me about both systems again and I decided to go with wireless. Let me tell you, it has been the best decision yet for our home. My husband gets notifications when the system has been armed and unarmed. The door dings when anyone leaves. My child enjoys checking the weather. The system has been so useful. I cannot wait to upgrade the system in due time with the extras.

4 de março de 2015
Avaliação não solicitada

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