Ordered some fence panels from Snowdon Timber via B&Q. Received an email saying order had been dispatched and would arrive at address on 11th September. No order was delivered, when I contacted the co... Ver mais
A empresa respondeu
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Veja o que dizem as avaliações
Ordered with b and q, delivered quickly, had 1 pack not delivered by courier firm but after contacting snowden they followed up quik, let me know what was happening and it was with me the next day. Ca... Ver mais
When we moved from Stafford last year to renovate a house and garden in Colwyn Bay, I needed a reliable, great-value timber supplier. A new neighbour recommended Snowdon Timber. I keep on going back a... Ver mais
First class service from order to delivery! High quality Garden Love Seat purchased & set up in garden by delivery driver. Lots of great compliments from my neighbours too. Would recommend Snowdon Tim... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de madeira
- Fornecedor de Materiais para Jardins
- Loja de artigos para paisagismo
- Loja de artigos para reforma residencial
- Loja de Móveis de Jardim
- Madeireira
Escrito pela empresa
Snowdon Timber Products is a North Wales-based timber merchant supplying customers across the UK. Operating from our Bangor and Mochdre depots, we stock a wide range of timber and landscaping products, including decking boards, sleepers, cladding, flooring, sheet materials, battens, and more. Customers can shop directly through our website, snowdontimber.co.uk, as well as through leading marketplaces including Amazon, eBay, B&Q Marketplace, and Tesco Marketplace. We pride ourselves on offering competitive pricing, fast dispatch, and friendly customer service. Whether you are a trade professional or a DIY customer, our team is always happy to help with advice on timber grades, treatments, sizes, and product selection. At Snowdon Timber, we understand that timber projects can sometimes be confusing, so if you need support before or after ordering, our team is here to help.
Informações de contato
3a, Llandygai Industrial Estate, LL57 4YH, Bangor, Reino Unido
- 01248 305530
- info@snowdontimber.co.uk
- snowdontimber.co.uk
4,3
Excelente
299 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Very good price and good customer…
Very good price and good customer service cheers Dave c
30 de julho de 2023
New door great
Very good service great door I would recommend them every one likes our door , good customer service
20 de julho de 2023
Excellent service staff are friendly…
Excellent service staff are friendly and helpful, prompt delivery.
23 de julho de 2023
Brilliant service good old school…
Brilliant service good old school attitude this company deserves to do well
29 de julho de 2023
Faultless products excellent customer…
Faultless products excellent customer service
20 de julho de 2023
Very helpful and friendly staff
Very helpful and friendly staff. Items purchased were of high quality and excellent value.
7 de julho de 2023
Fairly priced and delivered next day
Fairly priced and delivered next day, excellent customer support.
Will now prioritise snowdon for any future timber requirements.
2 de julho de 2023
First rate price delivery and over all…
First rate price delivery and over all performance highly recommended
25 de junho de 2023
I made a mistake with the ordering &…
I made a mistake with the ordering & was phoned on the morning of the delivery to double check my order as I has inadvertently chosen 2 different 'patterns' on the decking. :)
19 de junho de 2023
Roof Tents
I had been searching for roof tents nationally on the internet and found this outlet just down the road from me. Being indecisive I made repeated visits; each time the owner gave me all the time to explain and answer all my questions. Always friendly and very patient. He had the best prices in the UK; I could not find cheaper online. Overall a great buying experience.
19 de junho de 2023
Avaliação não solicitada
Great service and quality wood
7 de junho de 2023
Great service very quick getting my…
Great service very quick getting my order to me and the prices were spot on,big thank you from me ,will definitely be back.
1 de junho de 2023
Excellent service
Excellent service, great value for money, and quick delivery💪💪💪💪👌👌👌
5 de junho de 2023
Great company
30 de maio de 2023
The people working at the shop are…
The people working at the shop are great really friendly and helpful.
26 de maio de 2023
Great service and price
Great service from the Lady who helped me with the order to the guy who delivered the timber. Friendly, helpful and a great price.
1 de maio de 2023
Resposta da snowdontimber
Thank you for your feedback, James
Decking and treated timber
Jodie as always helpful and friendly, 1st choice for all my timber supplies A++++
5 de maio de 2023
Poor product - disappointed
Even though product purchased is B grade (only option close to size of existing decking) it is much worse in quality than expected. I would rather have paid a lot more to get top grade of the size wanted (140x30), but it was not an option. Much of batch delivered will end up on the fire pit. The board is profiled on one side only - the one profiling choice you get doesn't match my existing. Delivery was fine.
2 de maio de 2023
Resposta da snowdontimber
Dear John,
Thank you for taking the time to leave a review on Trustpilot. We're sorry to hear that you're disappointed with the quality of the B-grade decking that you received. We understand that you would have preferred to pay more for a top-grade product, but unfortunately, it wasn't available in the size that you needed.
We strive to provide our customers with high-quality products and endeavour to ensure that the descriptions are accurate, and we apologize that we fell short of your expectations. We'll make sure to take your feedback into consideration as we continue to improve our product offerings.
Regarding the profiling choice, we understand that it's frustrating that it didn't match your existing decking. We try to offer a variety of profiling options to accommodate different customer preferences, but we're sorry that we didn't have the exact match that you were looking for.
We appreciate your feedback, and we'll work hard to make improvements for the future. If there's anything else we can do to assist you, please don't hesitate to reach out to us.
If you would like to return your order, please give us a call on 01248 305530.
Best regards,
Snowdon Timber
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