Snug has been a great tool. It has made applying for houses simple, with a clear step by step process starting from the very first step which is creating your application. Seeing the progress of... Ver mais
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Snug has been very supportive, very good communication and always doing their best. My partner and I have recently been approved for a place we now call home and it’s all thanks to Snug. I would defin... Ver mais
A empresa respondeu
The snug app would be the worst application app we’ve come across. Almost impossible to upload files without having to attempt multiple times. Requiring 100 points and having Drivers License, Medica... Ver mais
A empresa respondeu
My girlfriend and I were sceptical at first. Another rental lease agreement app and more information to fill out. However this was the best decision of our lives. We were told the rental market here w... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Snug is reimagining the renting experience to lower costs, improve efficiency and empower renters, owners and managers. Find & rent a home faster on Snug.
Informações de contato
Level 16, 175 Pitt Street, 2000, Sydney, Austrália
- 1300 147 684
- hello@snug.com
- snug.com
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Awful website
Awful website. If you don't fit their neat little boxes for previous living history and income, then it's basically useless. It has prevented me from applying for a property I'm interested in, unless I enter two year's worth of where I've stayed during my extended travels - every AirBnB, campsite, etc. And for some places (eg housesitting) there is no available category.
Ask your agent if you can use 2apply.com.au or realestate.com.au instead.

Resposta da Snug.com
Our experience with Snug has been efficient and informative, but needs smoother workflow
Our experience with Snug has been generally positive. We were fortunate to be selected by our preferred property manager, and the application process through Snug was informative and detailed and more so than what we found through TenantApp. Personally, I still prefer applying directly via realestate.com.au or domain.com.au, but Snug has proven to be a helpful platform overall.
The reason for the 4-star rating, rather than 5, is due to some technical issues we encountered. There were instances where previously uploaded documents were removed or went missing from our account, even though there were no changes on our end. This caused delays, as our leasing agent had to ask us to resubmit and reapply, which added unnecessary time and effort on our part. It was also unclear at times whether we had been shortlisted for a property, which added to the uncertainty.
That said, we do appreciate the usefulness of the Snug Match Score feature and it gave us helpful insights into our application strength and where we stood among other applicants.
Overall, kudos to the Snug team for developing a helpful tool that assists both renters and property managers. With a few improvements to the technical side, it could be an even better experience.

Resposta da Snug.com
Highly Efficient and User-Friendly Platform
I was pleasantly surprised by the service – even though I wasn’t familiar with the platform beforehand, the entire process was user-friendly, efficient, and very well-organized. The website is intuitive and easy to navigate, and the communication with the rental company was excellent – transparent, reliable, and efficient.

Resposta da Snug.com
Fantastic, Easy to use and very helpful!
Snug is a great service to manage and find properties to rent your local area, I moved from the UK to Sydney and managed to find a home in under 3 weeks of being here through Snug.
It monitors all your activity and property interests fantastically and it is easy to track any applications you have started or submitted.
They also send you property recommendations that suit what you are looking for based off what you have previously viewed and then once you have applied they send helpful tips through the process to help you with your move.
I would highly recommend to anyone looking for a new home.

Resposta da Snug.com
Made it incredibly simple and…
Made it incredibly simple and straightforward to apply for properties. Would highly recommend

Resposta da Snug.com
Experience using Snug App !
Great experience but some functionality within the app needed improvements !

Resposta da Snug.com
All I can say about this app the best…
All I can say about this app the best app ever , easy and simple to use, I recommend this app the most popular app ever here .....

Resposta da Snug.com
Easy to use and fast from start to…
Easy to use and fast from start to finish

Resposta da Snug.com
Snug itself is rediculous
Snug itself is rediculous, why would anyone want to see houses they didn't get from 4 years earlier please delete . Also why would anyone want the unsuccessful rentals to be front and centre every time they log in ? Should atleast have a delete option and should be very easy to update email address also.

Resposta da Snug.com
Great application process easy access…
Great application process easy access highly recommended

Resposta da Snug.com
It's awful and very dodgy
It's awful. Save everyone a headache and use 2Apply. It's terrible to use, clunky, full of errors, and poorly put together. Also it's extremely dodgy, constantly trying to sell you crap that you have to actively opt out of and untick boxes otherwise you get signed up to telemarketing and having your data sold. The match score also goes up if you offer more rent, which is borderline illegal.

Resposta da Snug.com
Winner of $25 weekly prize!
It took a little while to get the uploads right, but once applied, the real estate had literally everything they needed to process my application within 24 hours! It was a seamless process that ended in a big win for me! I got my favourite place and am looking forward to calling it home 🥰

Resposta da Snug.com
The application process went smoothly
The application process went smoothly, and I believe the system works well. However, I found the form to be quite lengthy and detailed. It would be great if the process could be streamlined a bit to make it quicker and easier to complete. Overall, I appreciate the thoroughness, but a more user-friendly experience would be beneficial.

Resposta da Snug.com
Easy application process
Easy application process, everything is all in one place

Resposta da Snug.com
Very easy to add details and join…
Very easy to add details and join applications. Takes away the stress of having to do an application every single time we apply for a house.

Resposta da Snug.com
Snug is a great way to apply for a…
Snug is a great way to apply for a house and it’s easy and it save you time for next time you ware wanting to move

Resposta da Snug.com
The process was easy and…
The process was easy and straightforward.

Resposta da Snug.com
Easy format for filling
Easy format for filling. Regular updates when someone completes a referral check. Makes it so much simple to keep track.

Resposta da Snug.com
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