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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Snug has been a great tool. It has made applying for houses simple, with a clear step by step process starting from the very first step which is creating your application. Seeing the progress of... Ver mais

Avaliado com 5 de um total de 5 estrelas

Snug has been very supportive, very good communication and always doing their best. My partner and I have recently been approved for a place we now call home and it’s all thanks to Snug. I would defin... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

The snug app would be the worst application app we’ve come across. Almost impossible to upload files without having to attempt multiple times. Requiring 100 points and having Drivers License, Medica... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

My girlfriend and I were sceptical at first. Another rental lease agreement app and more information to fill out. However this was the best decision of our lives. We were told the rental market here w... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Serviço de Locação

Escrito pela empresa

Snug is reimagining the renting experience to lower costs, improve efficiency and empower renters, owners and managers. Find & rent a home faster on Snug.


Informações de contato

3,8

Muito Bom

O TrustScore é 4 de um total de 5

235 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 48 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Snug as a bug in a rug in my new house

The process with snug was easy and communication being automatic meant that I didn't have to wait for calls all the time. I don't know why all real estate agents don't do this and this would be a great process for applying for jobs also! One application and I successfully got the house I needed

15 de janeiro de 2025
Avaliação não solicitada
logotipo da Snug.com

Resposta da Snug.com

Thanks for sharing your positive experience Adrian!

Avaliado com 1 de um total de 5 estrelas

Scam Alert!

Snug was difficult to navigate & much of it not relevant. Some buttons didn't work. However, most alarming is that I discovered that a property I was interested in on realestate.com.au was actually a scam ad! The "company" wouldn't make any way to view said property but instead sent enquirers to Snug to fill out an application. I was suspicious so I started investigating & found that this "company" was linked to several others that all magically seemed to have the same agents working for them (same photos) & this property listed but when I tried to phone the number, couldn't get through, just a recorded message. I finally phoned another number that I did get to speak to someone but it came up as a totally different company (not listed on ASIC) than what was previously advertised. After explaining the situation, the person said that the "agent" in the ads (multiple ads across many legitimate RE websites), used to work for previous said "company" but had only started with them 2 days earlier & when I said the property address, was told that property is not listed with them but it was advertised with the same "agent" (that they just admitted started working for them) with their phone number & the previous "company" name on the same ad, not this new name. On researching the ABN/ACN numbers, it listed this "company" as having up to 15 different business names & trading names that were regularly added to or removed, over a number of years (the company where I was able to reach via phone was not listed). The woman on the end of the phone started to sound very nervous when I suggested that this sounded more & more like a scam. On another website I discovered that this property had actually been rented out last year! This needs to be more closely regulated!! Totally disgusting!

4 de dezembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Filling in my details was a breeze—so…

Filling in my details was a breeze—so intuitive and undoubtedly secure. Every step, from booking the inspection to receiving the keys, was carefully managed. Thank you, Snug, for helping me find a place I’m proud to call home.

5 de novembro de 2024
Avaliação não solicitada
logotipo da Snug.com

Resposta da Snug.com

Thanks for your lovely review Gabriel!

Avaliado com 5 de um total de 5 estrelas

Thank you

I am pregnant with twins so to be accepted was such a relief for me and my partner. The application through snug was a smooth and easy process, I found it to easy apply on my phone on the go if needed as well.

28 de outubro de 2024
Avaliação não solicitada
logotipo da Snug.com

Resposta da Snug.com

Love to hear that Meg! Glad that things are working out for you and your gorgeous family

Avaliado com 5 de um total de 5 estrelas

Perfect platform

Very easy to apply, user friendly. Thanks for providing this facilities.

24 de outubro de 2024
Avaliação não solicitada
logotipo da Snug.com

Resposta da Snug.com

Thanks Hamed! Glad to hear that :)

Avaliado com 5 de um total de 5 estrelas

Snug Application Process was Hassle Free

Relocating from Sydney looking for properties and completing applications provided by a variety of apps was
a stressful time. We found the Snug application and application follow up process to be the most expedient and hassle free. A helpful chat line too.

11 de outubro de 2024
Avaliação não solicitada
logotipo da Snug.com

Resposta da Snug.com

Thank you for your kind words! We're thrilled to hear that Snug made your relocation easier and that you found our application process and chat support helpful.

Avaliado com 5 de um total de 5 estrelas

It keep the records for two months…

It keep the records for two months which makes it easy to apply quickly and fast.

24 de setembro de 2024
Avaliação não solicitada
logotipo da Snug.com

Resposta da Snug.com

Thank you for your feedback! We're glad to hear this helps make applying quick and easy for you.



Avaliado com 4 de um total de 5 estrelas

Easy to navigate and enter information…

Easy to navigate and enter information both from the dashboard and initial search.
A little glitchy when trying tp update existing information in particular I found it hard to update my income.

8 de outubro de 2024
Avaliação não solicitada
logotipo da Snug.com

Resposta da Snug.com

Thanks for your lovely review! We will let the technical team know and resolve these issues.

Avaliado com 5 de um total de 5 estrelas

It was very convenient and helpful to…

It was very convenient and helpful to rent the best apaprtment. the process was so neat and exact on time.

Thank you so much

8 de outubro de 2024
Avaliação não solicitada
logotipo da Snug.com

Resposta da Snug.com

Thanks Heawool for your wonderful review! Much appreciated.

Avaliado com 5 de um total de 5 estrelas

Easy to keep up to date

The best part is that it is very easy to keep your information up to date and the verification process is very straightforward so that neither the employer nor your references are constantly being bothered.

8 de outubro de 2024
Avaliação não solicitada
logotipo da Snug.com

Resposta da Snug.com

Hi Altug, thanks for your lovely review!

Avaliado com 5 de um total de 5 estrelas

Takes the stress out of applications

Having been in a long-term rental, arranged prior to the advent of online applications, Snug has taken much of the stress out of applying for properties. Having all our docs available for instant upload has been very appealing, I wish all agencies used Snig.
Snug is super user friendly - especially for those technologically challenged! - and has made applying for properties so much easier than expected.

3 de outubro de 2024
Avaliação não solicitada
logotipo da Snug.com

Resposta da Snug.com

Thanks so much for your review Gemma!

Avaliado com 5 de um total de 5 estrelas

Professional service

Had a incredible experience with the agents
Have been a great help

25 de setembro de 2024
Avaliação não solicitada
logotipo da Snug.com

Resposta da Snug.com

Thank you for sharing your positive experience using Snug!~

Avaliado com 5 de um total de 5 estrelas

The process for renting a property…

The process for renting a property either the help of Snug.com has been very helpful indeed. Everything was able to be done in the one place online… thank you Snug

24 de setembro de 2024
Avaliação não solicitada
logotipo da Snug.com

Resposta da Snug.com

Hi June, we're thrilled that Snug could assist you in finding your new home. Thanks for sharing your experience!

Avaliado com 5 de um total de 5 estrelas

Super easy!

Super easy and my application was a bit painful thanks to a recent breakup, so it was great to have plenty of free typing fields where I could explain things without having to separately email the agent.

24 de setembro de 2024
Avaliação não solicitada
logotipo da Snug.com

Resposta da Snug.com

Glad that it worked out for you! Thank you very much for your feedback

Avaliado com 5 de um total de 5 estrelas

Stand out with this detailed, easy application form!

The Snug form is very detailed. I appreciated the space to introduce myself, and to add a profile picture. After filling it out once, it’s easy to reapply for as many properties as I want.

23 de setembro de 2024
Avaliação não solicitada
logotipo da Snug.com

Resposta da Snug.com

Thanks for your feedback, Helen! Happy to hear you found the Snug form detailed and easy to use.

A Experiência Trustpilot

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