Der Kundensupport ist unterirdisch. Habe zweimal angeschrieben wegen Adressänderung die ich auf der Seite nicht durchführen konnte. Paket wurde 15 km weit weg geschickt und ich musste es mir selbst ab... Ver mais
A empresa respondeu
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Veja o que dizem as avaliações
Working with SnusCrew has been a fantastic experience. Communication is open, fast, and professional – they truly know what they’re doing. Everything runs smoothly, and they’ve been a reliable partn... Ver mais
A empresa respondeu
SnusCrew is a great and trustworthy partner. It's always a pleasure to work with them — everything runs smoothly, and they are reliable and easy to communicate with. We truly value our partnership a... Ver mais
A empresa respondeu
I have been there client for some time now and I had no problem with the products or the transport soo I will order again in the future.
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
The ultimate destination for nicotine pouch enthusiasts. We’re not just another store – we’re passionate users ourselves, committed to bringing you top-quality products at unbeatable prices. ❓Why choose SnusCrew? ✅ 100% Original & Fresh Products No knock-offs, no expired stock—just the real deal, always fresh and ready. ✅ Competitive Prices Premium pouches without the premium price tag. Enjoy top-quality products without overpaying. ✅ Shipped Directly from Scandinavia Straight from the source to your door, ensuring authenticity and freshness. ✅ Passion-Driven Crew We’re here to provide expert advice, personalized recommendations, and a smooth shopping experience. 🌀At SnusCrew, we don’t just sell pouches—we live the lifestyle. Join the crew and experience the difference!
Informações de contato
4,3
Excelente
36 avaliações
Respondeu a 80% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Unterirdisch
Der Kundensupport ist unterirdisch. Habe zweimal angeschrieben wegen Adressänderung die ich auf der Seite nicht durchführen konnte. Paket wurde 15 km weit weg geschickt und ich musste es mir selbst abholen. Bis heute keine Antwort. das zweite ist,fast alle anderen Snusshops haben ab einem gewissen Betrag keine Versandkosten. Dies ist bei Snuscrew aber nicht der Fall. Sowas von Mittelalter. Wollte noch einmal einen Versuch starten zu bestellen, kann aber die Lieferadresse nicht ändern
11 de agosto de 2025
Avaliação não solicitada
Resposta de Snuscrew
Hi
Danke, dass du deine Erfahrung mit uns teilst 🙏 Es tut uns wirklich leid zu hören, dass es Ärger mit der Adressänderung und unserem Support gab – so soll es natürlich nicht laufen. Sorry für den Frust.
Was die Versandkosten angeht: Dein Feedback nehmen wir auf jeden Fall mit – wir arbeiten ständig daran, unseren Service zu verbessern.
Melde dich gern direkt bei uns unter hello@snuscrew.com, dann klären wir das mit der Lieferadresse und sorgen dafür, dass beim nächsten Mal alles easy läuft 💪
Liebe Grüße
The Snuscrew Team
Resposta de Snuscrew
Boom 💥 That’s what we aim for! Fast delivery, sharp prices, and top-tier gear – no messing around 😎 Thanks for the shoutout, you just made our day!
SnusCrew is a great and trustworthy…
SnusCrew is a great and trustworthy partner. It's always a pleasure to work with them — everything runs smoothly, and they are reliable and easy to communicate with. We truly value our partnership and look forward to continued success together.
Garant Team
22 de julho de 2025
Avaliação não solicitada
Resposta de Snuscrew
Hi Violetta & the entire Garant Team 🌟
Wow – thank you so much for the kind words! It truly means a lot to us that you took the time to leave such a glowing review 💛
Here’s to more shared success, good vibes and great collaborations ahead 🙌
All the best,
The SnusCrew Team 🧡
Resposta de Snuscrew
Thanks so much for the awesome review 🙌
A Reliable, Forward-Thinking Partner
Working with the team at Snusscrew has been a seamless and genuinely rewarding experience for the RUSH brand. From day one, their professionalism, transparency, and commitment to quality stood out.
They understand the nicotine pouch category deeply – not just from a product standpoint but also from a consumer and marketing perspective. Their platform is well-curated, easy to navigate, and reflects a strong grasp of what today’s users are looking for.
Communication has always been clear and timely, and they’ve proven to be a trustworthy partner in both sales and brand positioning. We’ve seen real momentum since our collaboration began – from increased visibility to positive customer engagement.
We look forward to continuing this partnership as we grow together in this exciting category. Highly recommended for any brand looking for a serious, proactive online retail partner.
Team RUSH
8 de julho de 2025
Avaliação não solicitada
Resposta de Snuscrew
Hi Team RUSH
Wow – thank you so much for the amazing words! We’re absolutely thrilled to hear that working with us has been such a positive experience. It’s been equally rewarding for us to collaborate with a passionate and forward-thinking brand like RUSH!
We’re proud to have you on board and even more excited to keep growing together in this exciting space. 🚀 Thanks for trusting us with your brand – we’re here for the long haul and always just a message away.
Let’s keep the momentum going! 💥
Your Snuscrew Team
Great range of products
Great range of products, super fast delivery to Australia. The online ordering was quick and simple also... very impressed. Thanks heaps you guys.
25 de junho de 2025
Resposta de Snuscrew
Hey there 🌟
Thanks a ton for sharing your awesome feedback. So happy the online ordering was smooth and easy for you, too 👌
Your Snuscrew Team
Resposta de Snuscrew
Thanks so much for sharing your thoughts! We love supporting smoke-free choices. If you ever have questions or need tips, just give us a shout — we’re here for you.
All the best
The SnusCrew Team
Resposta de Snuscrew
So awesome to hear 🙌
Thanks for sharing your experience — we’re thrilled you’re happy with both the snus and the speedy delivery. Swing by anytime you need a refill 🌟
All the best
The SnusCrew Team
Hallo Dorte,
Hallo Dorte,
vielen lieben Dank, es hat alles sehr gut geklappt bei der ersten Bestellung. Wir werden wieder bestellen.
Lg Mike
18 de junho de 2025
Avaliação não solicitada
Resposta de Snuscrew
Hi Mike
Vielen lieben Dank für dein super Feedback! 🙌 Wir freuen uns mega, dass bei deiner ersten Bestellung alles perfekt geklappt hat.
Bis bald und liebe Grüße an dich.
The SnusCrew Team
Working with SnusCrew has been a…
Working with SnusCrew has been a fantastic experience. Communication is open, fast, and professional – they truly know what they’re doing. Everything runs smoothly, and they’ve been a reliable partner from day one.
Oh, and Greatest rocks! 🐐
30 de maio de 2025
Avaliação não solicitada
Resposta de Snuscrew
Wow, thank you so much – this is such a great shout-out! 🙌 We're super happy to hear you’ve had such a smooth ride with us 🙂
Great service and selection
Ordered to Sweden - fast delivery, good selection and helpful customer service.
See you again!
1 de junho de 2025
Avaliação não solicitada
Resposta de Snuscrew
Thank you so much. We can’t wait to have you back soon. Until then – stay awesome 😎
Reliable, Fast, and Great Selection
I’ve ordered from this distributor a few times now, and each experience has been consistently excellent. The website is easy to navigate, the checkout process is smooth, and they offer one of the best selections of snus brands and flavors I’ve found online.
Shipping is fast and discreet—my orders always arrive on time and in great condition, even with international delivery. I also appreciate that the product descriptions are accurate and detailed, which makes it easy to try something new without surprises.
Snuscrew for life,
Ryan
16 de junho de 2025
Avaliação não solicitada
Resposta de Snuscrew
Hi Ryan
Wow – thank you so much for your fantastic review! 🙏 It means a lot that you appreciate our selection, fast delivery, and smooth checkout – we work hard to make that happen!
We promise to keep delivering top quality and awesome snus options for you – and we’re super proud to have you on the Snuscrew team for life! 💙
Can’t wait to see you again soon!
All the best,
The Snuscrew Team
Resposta de Snuscrew
So great to hear your order arrived quickly and safely! We're super happy everything went smoothly 😊 Can’t wait to see you back on Snuscrew again 🎉
Resposta de Snuscrew
So happy we could help you 🙂
Updating my review
Updating my review, since my issue was solved.
Loving how fast snuscrew responded and solved my problem , 5+. Will surely order from them again.
24 de maio de 2025
Avaliação não solicitada
Resposta de Snuscrew
Thanks for giving us a second shot — we're all about fast fixes and happy vibes.
Can’t wait to have you back :)
All the best,
The SnusCrew Team
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