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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

Until an hour ago i’d have given SocketLabs 5 stars. However they have suspended our server for high spam content, when the same email has been sent out over the past 2weeks 7,000 times. They have als... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

Probably worse service. They offer fake 40,000 free trial. After "sending" 4000 emails I downloaded csv with all sent emails. From that csv I realize that they sent only 158! Rest were duplicates. Aft... Ver mais

Avaliado com 5 de um total de 5 estrelas

SocketLabs is a solid email marketing platform. Yes, it's UI isn't as streamlined as Constant Contact or other better known platforms, but it's way more powerful. The mailing list management is very g... Ver mais

Avaliado com 1 de um total de 5 estrelas

I've been using it for years (due to the cost) and the only positive thing – some would say the most important – is the deliverability. Furthermore, performance has declined alarmingly, navigating wit... Ver mais

Detalhes da empresa

  1. Provedor de e-mail

Escrito pela empresa

SocketLabs’ complete email sending solution is designed for both complex and simple senders looking for reliability, control, and success. Automated, near-real-time IP management to prevent delivery issues, prioritized subaccount management for proactive optimization, rapid data injection to inform decisions, and 99.999% uptime for complete confidence makes SocketLabs the right choice for senders.


Informações de contato

1,5

Muito Ruim

O TrustScore é 1.5 de um total de 5

35 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Não respondeu a avaliações negativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 4 de um total de 5 estrelas

SocketLabs

SocketLabs is fairly intuitive to use. It's easy to switch plans based on our volume needs for the month and there are lots of reports available for gathering data on mailings.

24 de fevereiro de 2020
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent service

Excellent service. Been with them for over a year and not one problem or hiccup. Want to give them 6 star but that is not an option.

24 de fevereiro de 2020
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

SocketLabs solved my problems

SocketLabs solved my problem with send email. Their customer support has been great and FAST! WE have been very happy with the service.

24 de fevereiro de 2020
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

An SMTP service is not a big part of what we do

Using an SMTP server/service is not a big part of what we do, so I hoped that setting up Socketlabs for our modest requirements would not be a big deal. Sure enough, Socketlabs did not disappoint, and using the service is completely transparent to our users. Thank you!

24 de fevereiro de 2020
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Honestly, Socket Labs is Excellent!

Honestly, Socket Labs is Excellent!

Their platform does everything I want it to do and more! on top of being able to load my lists and send emails, their reporting has all the info I want and even gives me domain scoring so I can avoid any kind of spam complaints.

Their GUI is a little dated and could use a refresh, but other than that, Socket Labs is the most versatile email system I've found. That's putting them over mail chip and constant contact.

24 de fevereiro de 2020
Avaliação não solicitada
logotipo da SocketLabs

Resposta de SocketLabs

Hi Micah, thank you for choosing SocketLabs over Mailchimp and Constant Contact! We are happy to hear that our platform suits all of your email needs and our reporting helps you avoid spam complaints.

Thanks for your feedback on our GUI, I have sent a note over to our UX team to let them know your thoughts!

Avaliado com 5 de um total de 5 estrelas

Just what we needed

After a bit of a learning curve, SocketLabs has been consistently easy to use and haas performed perfectly, both in keeping out mailing list up-to-date and in sending out our weekly news issue.

24 de fevereiro de 2020
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent service

Excellent service, secure and safe email sending. Love the external access and dedicated IPs. Top!

24 de fevereiro de 2020
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

SocketLabs is a solid email marketing…

SocketLabs is a solid email marketing platform. Yes, it's UI isn't as streamlined as Constant Contact or other better known platforms, but it's way more powerful. The mailing list management is very good.Where SocketLabs really shines is when it comes send-reports. Their reports are very helpful and their sender score is helpful to gauge to make sure your emails do not end up in spam folders. Their free version is more than enough for a bulk of the businesses, but for larger businesses with a more robust marketing plans, their paid plans are unmatched.

24 de fevereiro de 2020
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Reliable delivery of transactional emails with free account for more than a year

I have been using Socket Labs for transactional email about a year now and email delivery has significantly improved. Only hotmail still seems to be a problem, but that may be due to my DMARC settings.

And the best news: it is completely free, while still having a fully functional dashboard :-) Socketlabs is maybe not as popular as other transactional mail providers, but I am very pleased with them.

The only reason that I don't give it 5 stars is that email batches of more than 100 emails are being delayed up to a couple of hours.

24 de fevereiro de 2020
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I am a happy high volume transactional sender with Socketlabs

We have a business that depends on high volume, rock solid deliverability to our customers along with the ability to track and dive into individual email sends, opens, and clicks to handle escalated support tickets. When our long time ESP was acquired and changed their platform we conducted a search to find a new partner and SocketLabs came out on top. I focused on the feature set and reputation but what surprised me was the presales engagement, onboarding support, and thoughtful process that they had in place to bring customers over. Our needs are complex, from a deep API integration, SMTP spool and relay, and ESP side buffering and metered delivery to keep our emails in the inboxes of our customers. From the beginning of our trial implementation SocketLabs stood out with quick answers to deep questions, giving me the confidence that we were working with an expert.

SocketLabs is clearly driven by customer success and has become a trusted partner of SignUp.com. Previously I felt that I had to really be on top of every technical issue to ensure deliverability, keeping metrics on destination domains, working on whitelisting, and keeping a continuous eye on the monitors. Now that we are fully transitioned I have the confidence to trust SocketLabs with all things email and focus on our side of the business, trying to make our customers delighted!

24 de fevereiro de 2020
Avaliação não solicitada
logotipo da SocketLabs

Resposta de SocketLabs

Hi Patrick, thank you for choosing SocketLabs! We are so happy to hear that our team of email experts played such an important role in getting your complex email system migrated over to SocketLabs from your previous service without any issues. Our email experts are always ready to help!

Avaliado com 5 de um total de 5 estrelas

SocketLabs is a key piece of our…

SocketLabs is a key piece of our technology infrastructure. We've been using them for years because they're so reliable and responsive. As our email deliverability needs have grown they have scaled with us effortlessly, and their commitment to reinvest in their product and services makes continuing our partnership an easy decision.

11 de fevereiro de 2020
Avaliação não solicitada
logotipo da SocketLabs

Resposta de SocketLabs

Many thanks Chris for the 5* review, we greatly appreciate your business and powering the millions of emails which are critical to supporting your cutting edge market research.

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