Sofah Avaliações 

248
•
O TrustScore é 4 de um total de 5

3,8

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Order placed between Xmas and New year. Got a confirmation straight away letting us know order received but won't be processed until staff return on 4th of Jan. Expected to wait 8-12 weeks got text fr... Ver mais

Avaliado com 5 de um total de 5 estrelas

We bought a velvet Josie sofa and couldn’t be happier. Really good quality and material at a very competitive price. We’d definitely use them again. Everything worked well including a responsive... Ver mais

Avaliado com 5 de um total de 5 estrelas

Great communication about the purchase and the delivery. We were a little disappointed that it wasn't available for Christmas, but you told us that when we ordered - it will last extra time having avo... Ver mais

Detalhes da empresa

  1. Loja de sofás
  2. também em
  3. Acessórios para Móveis
  4. Fabricante de Móveis
  5. Loja de Móveis
  6. Loja de móveis para sala de estar

Escrito pela empresa

The home of cosy sofas with the ahhh factor. Shop online and take home your dream sofa for less.


Informações de contato

3,8

Muito Bom

O TrustScore é 4 de um total de 5

248 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Não respondeu a avaliações negativas

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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

3,8

Todas as avaliações

(248)

12 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Quality made

Very speedy delivery.never purchased a sofa I’ve not sat on. It’s Firmer than I imagined but I like that ,beautifully made. I like the idea of supporting a British company. Will be ordering again

24 de dezembro de 2021
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Absolutely fantastic service from start…

Absolutely fantastic service from start to finish. After ordering a nightmare sofa from dfs we found a lovely velvet sofa. Asked a few question which were replied to very quickly and ordered a sofa to be delivered in 2 weeks. Communication was amazing delivery came bang on time and we love the sofas!! Highly recommended 👌

23 de dezembro de 2021
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Don't hesitate to buy from Sofah

I was worried my order wouldn't arrive before Christmas as 6 to 8 weeks from order took it to early December.. but hey.. it arrived as promised 7 weeks from order. The measurements on the Web were exact and it fits perfectly. I've never bought a sofa I've never seen or sat on before, but I needn't have worried.. it is beautiful and extremely comfortable. I feel happy that I've used a British company.. less impact on the environment. I would highly recommend anyone use Sofa.

23 de dezembro de 2021
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Josie sofas - really happy

I purchased two 2 seater Josie sofas and I have to say I am really pleased. They look very smart, the fabric is really comforting, and they are comfortable sofas. Not squishy - they are firmer than that, but that's how I like a sofa and I'm really pleased. Perfect for entertaining, and just as good for relaxing. I was replacing a sofa from Laura Ashley and was naturally worried about the risk of buying one, untested, online. But having read the reviews I took the chance, and I'm so pleased I did. I thought I better leave a review too as I know how helpful they were to me. Well done Sofahhh! All round, excellent service and product.

18 de dezembro de 2021
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Swatch mistake but hopefully a happy ending .

I ordered a swatch sample off the sofa I wanted to buy which arrived quickly but it was the wrong sample. I sent email explaining the problem and I got a fast reply and the correct swatch arrived within a few days. I have now ordered the sofa which was a very easy process and am now a waiting its arrival and praying that the don't make the same mistake as they did with the swatch. Very happy so far with Sofah. The swatch mistake is the reason I gave a 4 star review.

15 de dezembro de 2021
Avaliado com 5 de um total de 5 estrelas

Thank you, Sofah.

No hesitation recommending Sofah for online furniture purchase. Two sofas delivered on time with desired build quality. However, most impressive part of the transaction was the kind, efficient and helpful responses from their administration when ever contacted.

9 de dezembro de 2021
Avaliado com 5 de um total de 5 estrelas

Wanted to buy from a UK based company

Wanted to buy from a UK based company
Ordered two Sophie three seaters online .
Asked for swatches these came next day, beautiful colours so we went for it in duck egg.
Four weeks later the sofas turned up, delivery excellent also the drivers very helpful
Very impressed with the quality
Look stunning

8 de dezembro de 2021
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Archie 3+2 Bundle

Ordered the Archie 3+2 bundle and I’m so happy with it 😊. Dealt with Sammy as I wanted to order matching cushions and she was more than helpful in organising that. Sofas arrived in perfect condition and for the price I am so pleased with the quality. Sofas arrived well within the allocated time. Would definitely recommend.

7 de dezembro de 2021
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

What a super reliable local company

What a super reliable local company. The sofas were ready in 4weeks. Other firms take 14 weeks(and counting). I chose a different fabric and it was added with no extra cost. Visit the showroom and chat to the staff. So so pleased. Can’t recommend this company enough.

5 de dezembro de 2021
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Superb Josie corner suite.

Superb Josie corner suite.
Beautifully made and looks great in our conservatory.
It was that stunning we immediately ordered a matching Tub chair to complete the set.
Would recommend Sofah to anyone thinking of buying a new sofa.

1 de dezembro de 2021
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Delighted with the sofas

Delighted with the sofas. Delivery was very efficient. Really helpful delivery men, unwrapped the sofas and put them in place then took away all the plastic coverings. Job well done!

29 de novembro de 2021
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Utterly disappointed

Poorly made sofa feet which have badly scratched our newly laid wooden floor due to metal pieces sticking out of the bottom. Two of the feet were also very badly damaged. We have now been told that we should expect to wait 3 weeks for replacements to be delivered, even though the feet are suppposedly ready and waiting to be collected from their warehouse?! I thought this company were based in the UK? So we are now stuck with a large dismantled sofa in the middle of our living space for a further 3 weeks... because of their mistake and poor quality checks. They don't seem at all interested in exploring a faster delivery option in order to right their wrongs, which seems absurd to me and completely unacceptable. Atrocious customer service as far as I'm concerned. And I think most would agree!

26 de novembro de 2021
Avaliação não solicitada
logotipo da Sofah

Resposta da Sofah

Hi Kim,
Sorry you are unhappy with the service you have received.
As discussed yesterday we believe there was some confusion around the wording of our original email. Orders for spare parts can take up to 3 weeks when parts need to be ordered in but as stated in your case the feet were ready to go and shipped on a next day delivery service. You should have received these today.
Thanks,
Sofahhh

Avaliado com 3 de um total de 5 estrelas

Just Grand.

We are delighted with our new sofa. We were kept up-to-date with its progress and the delivery company were on-time and very helpful. First piece of new furniture we've bought in 50 years of marriage and it is attractive, comfortable and ideal for our room.
We couldn't be more pleased.

25 de novembro de 2021
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent quality Sofa and first class delivery experience

Excellent quality Sofa. Really good build and materials. Looks like it is built to last, unlike many I looked at. British made as well. A little wait, but came within the 6-8 weeks estimate. First class delivery experience (read some reviews on this, but the delivery team who brought mine could not be better)

11 de novembro de 2021
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Josie

Ordered a swatch of Duck Egg, perfect colour. Then ordered Josie 2 seater settee and chair. Have now ordered the Accent chair and banquette. Very pleased with quality and appearance. First class delivery team.

10 de novembro de 2021
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great sofa and experience

Love my new sofa and footstool, we ordered the Josie 3 seater and matching footstool in beige. It was great that I could order a sample of the material before I ordered for piece of mind. A 6-8 week wait is a lot shorter than any other large chain and I would much rather support an English company. The sofa was reasonably priced as ordered when on sale and I absolutely love it. Its exactly what I wanted and very comfortable.

27 de outubro de 2021
Avaliação não solicitada

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