Sofology - Brent Cross Avaliações 

2.808
O TrustScore é 5 de um total de 5

4,8

Unit A, Brent Cross Retail Park, Tiling Road, NW2 1LS London, GB


Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Great experience and great customer service. We visited three times and each time we had the best welcome from Jimmy. On our third visit Ahmed guided us with all necessary advice. Jimmy’s knowledge wa... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

​We received outstanding customer service from the team at Sofology Brent Cross. From the moment we entered, we were greeted promptly and looked after by the friendly staff. Their guidance was invalua... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Babil/Babul Ahmed was extremely helpful and stayed patient throughout. Even when his shift had ended, he didn’t rush the process or show any frustration. He explained the care cleaning and extras a... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I had a great experience shopping at this store. The salesperson was available when we had questions, but never made us feel pressured to buy anything. I appreciated being able to browse at my own pac... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Loja de sofás
  2. Acessórios para Móveis
  3. Loja de Móveis
  4. Loja de artigos domésticos
  5. Loja de móveis para sala de estar
  6. Tapeçaria

Escrito pela empresa

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Informações de contato

  • Unit A, Brent Cross Retail Park, Tiling Road, NW2 1LS, London, Reino Unido

4,8

Excelente

O TrustScore é 5 de um total de 5

3 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,8

Todas as avaliações

(2.808)

18.643 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Dealing with the staff member was…

Dealing with the staff member was really enjoyable and information was given and guidance to how to measure and the fabric down to the colour very helpfull and felt comfortable with the sales asisstant

2 de abril de 2026
logotipo da Sofology - Brent Cross

Resposta da Sofology - Brent Cross

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Avaliado com 4 de um total de 5 estrelas

Mr Malinga

Yesi had a great experience and I am even happy that it will be delivered early that anticipated

1 de abril de 2026
logotipo da Sofology - Brent Cross

Resposta da Sofology - Brent Cross

Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!

Avaliado com 4 de um total de 5 estrelas

Waiting time on sofa delivery 13 weeks

Helpful assistant

27 de março de 2026
logotipo da Sofology - Brent Cross

Resposta da Sofology - Brent Cross

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

Avaliado com 3 de um total de 5 estrelas

No one update on product since purchase…

No one update on product since purchase Herve

10 de janeiro de 2026
logotipo da Sofology - Brent Cross

Resposta da Sofology - Brent Cross

Hi there, we are disappointed to hear that you might not have had the best experience. If you do need to discuss this further, please do not hesitate to email us with your order and review details over at social.media.complaints@sofology.co.uk and we'll be happy to take a look.

Avaliado com 5 de um total de 5 estrelas

First class customer service from Store…

First class customer service from Store Manager, Sasan. Friendly, knowledgeable and explained everything clearly.

18 de março de 2026
logotipo da Sofology - Brent Cross

Resposta da Sofology - Brent Cross

Hi there, thank you for your review. Another great review for Sasan, we will make sure to pass this on! Have a nice day.

Avaliado com 5 de um total de 5 estrelas

Personal and friendly customer services

The customer assistant was able to give all the technical details and different options available in a patient and friendly manner. It felt like the sofa we discussed was so right for our requirements and we left with great satisfaction with our purchase. In all a great experience!

21 de março de 2026
logotipo da Sofology - Brent Cross

Resposta da Sofology - Brent Cross

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

Avaliado com 5 de um total de 5 estrelas

Amazing experience at the Sofology…

Amazing experience at the Sofology Brent Cross, very friendly team members, especially Mariana. She helped me to choose the right sofa and explained how the leather care works; I wasn't planning to get the leather kit but I changed my mind after talking to her.

20 de março de 2026
logotipo da Sofology - Brent Cross

Resposta da Sofology - Brent Cross

Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Mariana. Have a great day 😊

Avaliado com 5 de um total de 5 estrelas

Lovely friendly staff able to explain all about the sofa how it works

Had a lovely time picking our sofa the staff were so friendly and great in giving us ideas and sizes that would fit our room

18 de março de 2026
logotipo da Sofology - Brent Cross

Resposta da Sofology - Brent Cross

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

Avaliado com 5 de um total de 5 estrelas

Friendly, Helpful and Professional Service

We had a wonderful experience at Sofology thanks to Mariana. She was incredibly helpful throughout our purchase, taking the time to guide us through all the options without ever making us feel rushed or pressured.

Mariana was so lovely and friendly, which made the whole process enjoyable and stress-free. Her warm and approachable manner, combined with her knowledge and professionalism, made a big difference. We’re very grateful for her help and would highly recommend asking for Mariana if you visit Sofology!

17 de março de 2026
logotipo da Sofology - Brent Cross

Resposta da Sofology - Brent Cross

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Avaliado com 5 de um total de 5 estrelas

Mariana’s Exceptional Customer Service

My husband and I recently visited Sofology to look for a new sofa, and we had such a wonderful experience thanks to MARIANA.
From the moment we arrived, she was incredibly warm, kind, and welcoming. MARIANA was extremely knowledgeable and knew every detail about the products, materials, and options available. She took the time to explain everything clearly and answered all of our questions with confidence and patience, which made the whole process feel easy and enjoyable.
What we appreciated most was how patient and helpful she was while we took our time deciding. We never felt rushed or pressured at all. Her positive attitude and genuine care for helping us find the right sofa really stood out.
Thanks to MARIANA’s expertise and guidance, we felt completely confident in choosing our sofa and left the store very happy with our purchase. She provided truly excellent customer service, and we are very grateful for her help.

13 de março de 2026
Avaliação não solicitada
logotipo da Sofology - Brent Cross

Resposta da Sofology - Brent Cross

Hi there, thank you for your review. Another great review for Mariana, we will make sure to pass this on! Have a nice day.

Avaliado com 5 de um total de 5 estrelas

Friendly and knowledgeable sales staff

Friendly and knowledgeable sales staff. Good overall experience. Not pushy.

15 de março de 2026
logotipo da Sofology - Brent Cross

Resposta da Sofology - Brent Cross

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Avaliado com 5 de um total de 5 estrelas

Lovely sales man .

Lovely sales man .. very pleased with the standard

15 de março de 2026
logotipo da Sofology - Brent Cross

Resposta da Sofology - Brent Cross

Thanks for this fabulous review. We appreciate you sharing it with others!

Avaliado com 5 de um total de 5 estrelas

Jimmy at Brent Cross store was super…

Jimmy at Brent Cross store was super knowledgeable about the range of products available. We were very specific with our requirements and he was able to quickly shortlist two choices for us to consider. We were impressed by his level of professionalism.

14 de março de 2026
logotipo da Sofology - Brent Cross

Resposta da Sofology - Brent Cross

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Avaliado com 5 de um total de 5 estrelas

Great sofa, great buying experience

Had a long search trying to find a sofa I liked, but after visiting multiple sellers, Sofology was perfect. The website is useful and the staff in the Brent Cross store were very friendly and helpful. Delivery was efficient and was great to have it professionally assembled for me.

20 de setembro de 2025
Avaliação não solicitada
logotipo da Sofology - Brent Cross

Resposta da Sofology - Brent Cross

What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.

Avaliado com 5 de um total de 5 estrelas

Very attentive and helpful

Very attentive and helpful

8 de março de 2026
logotipo da Sofology - Brent Cross

Resposta da Sofology - Brent Cross

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Avaliado com 5 de um total de 5 estrelas

Understanding service

I had a really pleasant experience at the Sofology Brent Cross, thanks to one of the staff members (Jimmy) who assisted me during my purchase. He were extremely friendly, patient, and knowledgeable about the furniturs. He took the time to understand exactly what I was looking for and provided helpful recommendations without making me feel pressured.
What impressed me the most was his professionalism and willingness to go the
extra mile to ensure I was satisfied with my purchase. His positive attitude and
excellent customer service made the whole
shopping experience smooth and
enjoyable.
Thank you Jimmy for such outstanding service it truly makes a difference. I would definitely
recommend Sofology Brent Cross to others
because of the great support I received.

4 de março de 2026
logotipo da Sofology - Brent Cross

Resposta da Sofology - Brent Cross

Thank you so much for your kind words! 😊 We’re thrilled to hear Jimmy at Brent Cross provided such friendly, patient, and professional service. It’s fantastic to know he went the extra mile to make your shopping experience smooth and enjoyable. We’ll be sure to pass on your praise, Jimmy is a real asset to the team! 🛋️✨

Avaliado com 5 de um total de 5 estrelas

Very good customer service

Very good customer service. So thankful for Raza for helping us

5 de março de 2026
logotipo da Sofology - Brent Cross

Resposta da Sofology - Brent Cross

Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.

Saiba mais sobre outros tipos de avaliações.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais