Sofology - Peterborough Avaliações 2.164

O TrustScore é 5 de um total de 5

4,9

Unit C, Boulevard Retail Park, Ste 104, PE1 2HS Peterborough, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Me and my partner went to Sofology to look at some sofas, at start we didn’t have intention to buy one. We had some options but decided to look at other stores. I must admit, first choice is always th... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Friendly, attentive and helpful staff. Not pushy and sent nice following up after visit. Remembered me two weeks later. Other staff also helpful and knowledgeable. We tried 4 different showrooms that... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

We were immediately made to feel welcome. Si was very helpful, knowledgeable and attentive. We weren’t rushed but were given time to find the right piece of furniture for us.

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Sofology was the first furniture store whose representatives didn’t pounce on us as soon as walked in! We were left to mooch and were gently asked if we needed help at the right time which makes a big... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Loja de sofás
  2. Acessórios para Móveis
  3. Loja de Móveis
  4. Loja de artigos domésticos
  5. Loja de móveis para sala de estar
  6. Tapeçaria

Escrito pela empresa

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Informações de contato

  • Unit C, Boulevard Retail Park, Ste 104, PE1 2HS, Peterborough, Reino Unido

4,9

Excelente

O TrustScore é 5 de um total de 5

2 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

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Como esta empresa usa o Trustpilot

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

My experience was very satisfying

My experience was very satisfying; helpful, polite. I would recommend anyone to visit sofology.

23 de janeiro de 2026
logotipo da Sofology - Peterborough

Resposta da Sofology - Peterborough

Thank you for your kind words! 😊 We’re delighted you had a satisfying experience and appreciate your recommendation, enjoy your new sofa! 🛋️✨

Avaliado com 5 de um total de 5 estrelas

Famida- Great Customer service

Famida in Peterborough store was excellent from the moment we walked in. I usually go to a store to look, go home and consider, then order online.
She was that good that I went back to store to order from her.
Excellent service

5 de março de 2026
logotipo da Sofology - Peterborough

Resposta da Sofology - Peterborough

Thank you for sharing your experience! 😊 We’re thrilled to hear Famida at our Peterborough store made such a great impression, so much so that you returned to place your order in person. Fantastic to hear you received excellent service! 🛋️✨

Avaliado com 4 de um total de 5 estrelas

Good.

Ben Answered everything i asked about.

3 de março de 2026
logotipo da Sofology - Peterborough

Resposta da Sofology - Peterborough

Hello, thank you for taking the time to leave a 4-star review, it's great to hear feedback like this!

Avaliado com 5 de um total de 5 estrelas

Jamie

Jamie, who served us, was very helpful. He also left us to look around in peace. He did not pressurise us in anyway. We therefore felt very comfortable making our decision.
Thank you.

2 de março de 2026
logotipo da Sofology - Peterborough

Resposta da Sofology - Peterborough

Thank you for this great review Lisa

Avaliado com 5 de um total de 5 estrelas

Friendly staff

All the staff were helpful and Ben was easy to get on with and made the process easy.

1 de março de 2026
logotipo da Sofology - Peterborough

Resposta da Sofology - Peterborough

Thank you for awarding us 5 stars Keith!

Avaliado com 5 de um total de 5 estrelas

Buying two armchairs.

Very warm welcome and information about the store.
Myself and my husband made a decision on the furniture we liked. Famida was very helpful to us in choosing the covering for the chairs. She was very helpful when we were completing the paperwork.
Lovely young woman, an asset to your company.

26 de fevereiro de 2026
logotipo da Sofology - Peterborough

Resposta da Sofology - Peterborough

Thank you for awarding us 5 stars Mrs Taylor. This is a great review. :-)

Avaliado com 5 de um total de 5 estrelas

The customer service was great thanks…

The customer service was great thanks to Hadi who attended to us. He was really patient and helpful.

28 de fevereiro de 2026
logotipo da Sofology - Peterborough

Resposta da Sofology - Peterborough

Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology.

Avaliado com 5 de um total de 5 estrelas

I was very pleasantly surprised with…

I was very pleasantly surprised with the attention to detail shown by the staff as well as their knowledge of the product. Sia was very helpful and came up with some alternatives I hadn’t thought of

28 de fevereiro de 2026
logotipo da Sofology - Peterborough

Resposta da Sofology - Peterborough

Thank you for taking the time to leave a 5-star review!😊

Avaliado com 5 de um total de 5 estrelas

Price and Quality seen.

Famida, was so welcoming and helpful without being too pushy, which helped our experience of choosing a sofa. We were advised of the quality and durability of the material we chose which was important to our choice. We were also shown a swatch colour sample against the actual sofa we had picked out and this confirmed exactly what we wanted. Thank you Famida, we look forward to receiving our sofa in due course.

24 de fevereiro de 2026
logotipo da Sofology - Peterborough

Resposta da Sofology - Peterborough

Thank you for awarding us 5 stars Alan :-)

Avaliado com 5 de um total de 5 estrelas

Very attentative salesperson

Very attentative salesperson, so helpful and knowledgeable.
I came away after ordering just what I wanted .
Can’t wait to get it in my home and start enjoying it.
Very satisfied so far . Hoping delivery and sofa will live up to expectations 🤞

22 de fevereiro de 2026
logotipo da Sofology - Peterborough

Resposta da Sofology - Peterborough

Thank you for sharing your experience Heather. We are confident that the new sofa will meet your expectations :-)

Avaliado com 5 de um total de 5 estrelas

Very good experience

Very good experience. Had a lovely lady called Sia who went through everything with us. Was very patient. Did not feel any pressure to buy. Sia gave us excellent customer service answered all our questions. Allowed us the time we needed to to decide and go through everything before we spent on a considered purchase. Best service from a shop that I have had in a very long while.

21 de fevereiro de 2026
logotipo da Sofology - Peterborough

Resposta da Sofology - Peterborough

Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Sia. Have a great day 😊

Avaliado com 5 de um total de 5 estrelas

Excellent service throughout

Excellent service throughout. Famida was always on hand to help with our many concerns and questions. Options were carefully explained and we felt we were able to take our time without any pressure to buy. The staff made a good cup of tea too.

19 de fevereiro de 2026
logotipo da Sofology - Peterborough

Resposta da Sofology - Peterborough

Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊

Avaliado com 4 de um total de 5 estrelas

The sales person approached us and…

The sales person approached us and checked.
Understood our requirement and gave us good option and also shared us a deal which we never expected

16 de fevereiro de 2026
logotipo da Sofology - Peterborough

Resposta da Sofology - Peterborough

Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!

Avaliado com 5 de um total de 5 estrelas

Sofology - amazing

The customer service was brilliant, highly recommend speaking to Kate, she was super and made the process very easy and clear!

19 de fevereiro de 2026
logotipo da Sofology - Peterborough

Resposta da Sofology - Peterborough

Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊

Avaliado com 5 de um total de 5 estrelas

We were helped by Said she also sold us…

We were helped by Said she also sold us a sofa 5 years ago we didn’t recognise her at first but it just goes to show that she’s great at her job and sold us again another sofa and chair.

16 de fevereiro de 2026
logotipo da Sofology - Peterborough

Resposta da Sofology - Peterborough

Thank you for awarding us 5 stars :-)

Avaliado com 5 de um total de 5 estrelas

So welcoming

Hadi was so welcoming when we first went in to look for a sofa, we went back the following weekend and purchased what we had seen & Hadi was extremely helpful & knowledgeable, he did not push us to buy extras but explained what we could get for protection etc.

14 de fevereiro de 2026
logotipo da Sofology - Peterborough

Resposta da Sofology - Peterborough

Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Hadi. Have a great day 😊

Avaliado com 5 de um total de 5 estrelas

So far so good

Friendly staff
Everything explained when ordering our new sofa
Having to wait 15 weeks only down side

15 de fevereiro de 2026
logotipo da Sofology - Peterborough

Resposta da Sofology - Peterborough

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We promise it's worth the wait! Have a great day 😊

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