Sofology - Peterborough Avaliações 2.162

O TrustScore é 5 de um total de 5

4,9

Unit C, Boulevard Retail Park, Ste 104, PE1 2HS Peterborough, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Friendly, attentive and helpful staff. Not pushy and sent nice following up after visit. Remembered me two weeks later. Other staff also helpful and knowledgeable. We tried 4 different showrooms that... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

We were immediately made to feel welcome. Si was very helpful, knowledgeable and attentive. We weren’t rushed but were given time to find the right piece of furniture for us.

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

The sales lady was extremely helpful and patient. However asking for reviews when we have not received sofas are a waste of your and mine time.

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Sofology was the first furniture store whose representatives didn’t pounce on us as soon as walked in! We were left to mooch and were gently asked if we needed help at the right time which makes a big... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Loja de sofás
  2. Acessórios para Móveis
  3. Loja de Móveis
  4. Loja de artigos domésticos
  5. Loja de móveis para sala de estar
  6. Tapeçaria

Escrito pela empresa

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Informações de contato

  • Unit C, Boulevard Retail Park, Ste 104, PE1 2HS, Peterborough, Reino Unido

4,9

Excelente

O TrustScore é 5 de um total de 5

2 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

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Como esta empresa usa o Trustpilot

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Avaliado com 5 de um total de 5 estrelas

We were immediately made to feel…

We were immediately made to feel welcome. Si was very helpful, knowledgeable and attentive. We weren’t rushed but were given time to find the right piece of furniture for us.

6 de junho de 2026
logotipo da Sofology - Peterborough

Resposta da Sofology - Peterborough

Hi, thank you so much for your review. We're pleased that you're happy with the service provided by Si and that you found the process hassle-free! Have a great day!

Avaliado com 5 de um total de 5 estrelas

Friendly Staff

Friendly, attentive and helpful staff. Not pushy and sent nice following up after visit. Remembered me two weeks later. Other staff also helpful and knowledgeable. We tried 4 different showrooms that day. None were as good.

6 de junho de 2026
logotipo da Sofology - Peterborough

Resposta da Sofology - Peterborough

Thanks for this fabulous review. We appreciate you sharing it with others!

Avaliado com 4 de um total de 5 estrelas

The sales lady was extremely helpful…

The sales lady was extremely helpful and patient. However asking for reviews when we have not received sofas are a waste of your and mine time.

26 de maio de 2026
logotipo da Sofology - Peterborough

Resposta da Sofology - Peterborough

Thank you for your feedback, and we're delighted to hear that our sales colleague was helpful and patient during your visit. We appreciate your comments regarding our review requests. We ask for feedback at several stages of the customer journey, including shortly after purchase, following delivery, and again a few months later once customers have had time to enjoy their sofa at home. This helps us understand and improve every part of the experience, from the in-store service through to delivery and product satisfaction. Thank you for taking the time to share your thoughts, and we hope you love your new sofa when it arrives.

Avaliado com 5 de um total de 5 estrelas

Sia was amazing and we very attentive…

Sia was amazing and we very attentive and helped us to pick the right sofa for us. Great friendly customer service!

3 de abril de 2026
logotipo da Sofology - Peterborough

Resposta da Sofology - Peterborough

Hi there, thank you for your review. Another great review for Sia, we will make sure to pass this on! Have a nice day.

Avaliado com 5 de um total de 5 estrelas

Went shopping for a sofa. Bought one

Went looking for a sofa. Good selection of options and found one that we liked.

21 de maio de 2026
logotipo da Sofology - Peterborough

Resposta da Sofology - Peterborough

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Avaliado com 5 de um total de 5 estrelas

Excellent knowledge and service

Excellent knowledge and service. Peterborough store.

4 de maio de 2026
logotipo da Sofology - Peterborough

Resposta da Sofology - Peterborough

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Avaliado com 5 de um total de 5 estrelas

Very professional Salesperson

Kate was really good - she explained all the options and the process in great detail. It was an enjoyable experience. We even had a brew and colouring books for the grandkids. Highly recommended.

29 de abril de 2026
logotipo da Sofology - Peterborough

Resposta da Sofology - Peterborough

Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊

Avaliado com 4 de um total de 5 estrelas

Great Experience

We had a really helpful, cheerful and patient staff member who generally offered support without being pushy. This made a very good impression of your company and a good experience all round.

25 de abril de 2026
logotipo da Sofology - Peterborough

Resposta da Sofology - Peterborough

Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!

Avaliado com 5 de um total de 5 estrelas

Good easy website

Went in to view sofa helpful staff unsure of the guys name- friendly chatty didn’t do the forceful sales person pitch

27 de abril de 2026
logotipo da Sofology - Peterborough

Resposta da Sofology - Peterborough

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

Avaliado com 5 de um total de 5 estrelas

Great experience

Great experience at Sofology thanks to Fahmida. She was really helpful and went above and beyond to help us choose the perfect sofa for our first home. Thank you!

27 de abril de 2026
logotipo da Sofology - Peterborough

Resposta da Sofology - Peterborough

Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Fahmida. Have a great day 😊

Avaliado com 5 de um total de 5 estrelas

11/10 customer service experience.

The reps did not hover or make me feel pressured. They encouraged me to go home and think and measure before making a final decision. When I came back to the store and said I only had a lunch break to finalise everything, they respected this and moved quickly. I was well advised, knew all of my options and had a good idea of how the different choices would look in my home. Excellent customer service, friendly and knowledgable staff and fantastic service.

20 de abril de 2026
logotipo da Sofology - Peterborough

Resposta da Sofology - Peterborough

Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊

Avaliado com 5 de um total de 5 estrelas

We were assisted by Ben

We were assisted by Ben, he took time to explain about the product to us and he offered refreshments and many options in the store. The reception we received and customer service was out of this world

23 de abril de 2026
logotipo da Sofology - Peterborough

Resposta da Sofology - Peterborough

Hi there, thank you for your review. Another great review for Ben, we will make sure to pass this on! Have a nice day.

Avaliado com 5 de um total de 5 estrelas

I recently purchased my second sofa…

I recently purchased my second sofa from Sofology, and I couldn’t be happier with the experience. I had bought from them before and chose to return because I was so happy with the quality and style.

What I really like about Sofology, is the in-store experience. The staff are always friendly, approachable, and genuinely helpful without being pushy. They gave me the space to browse at my own pace, which made the whole process feel relaxed and enjoyable.

Overall, a great experience from start to finish. I’d definitely recommend Sofology if you’re looking for quality furniture and excellent customer service.

12 de abril de 2026
logotipo da Sofology - Peterborough

Resposta da Sofology - Peterborough

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Avaliado com 5 de um total de 5 estrelas

Clear and easy point of sale

Clear and easy point of sale, friendly knowledgeable staff, great choice of styles, excellent finance options, all in all a great experience. Ben in the Peterboro store was a great help to us

11 de abril de 2026
logotipo da Sofology - Peterborough

Resposta da Sofology - Peterborough

Hi there, thank you for your review. Another great review for Ben, we will make sure to pass this on! Have a nice day.

Avaliado com 5 de um total de 5 estrelas

We were very impressed by Jamie and Sai…

We were very impressed by Jamie and Sai from the Peterborough store as they both had so much knowledge about the sofa we choose and they made us feel very relaxed and welcome. We did not feel we were rushed at all.

31 de março de 2026
logotipo da Sofology - Peterborough

Resposta da Sofology - Peterborough

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Avaliado com 5 de um total de 5 estrelas

The lady that looked after us was very…

The lady that looked after us was very professional and explained everything clearly, very polite and an asset to your company.

6 de abril de 2026
logotipo da Sofology - Peterborough

Resposta da Sofology - Peterborough

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Avaliado com 5 de um total de 5 estrelas

Very friendly professional service from…

Very friendly professional service from Ben at the Peterborough store
Talked through all options ie colours materials and payment options
I would recommend

6 de abril de 2026
logotipo da Sofology - Peterborough

Resposta da Sofology - Peterborough

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Avaliado com 5 de um total de 5 estrelas

Daniela was excellent

Daniela was very patient, informative and provided excellent service helping us pick our sofa!

4 de abril de 2026
logotipo da Sofology - Peterborough

Resposta da Sofology - Peterborough

Hi there, thank you for your review. Another great review for Daniela, we will make sure to pass this on! Have a nice day.

Avaliado com 5 de um total de 5 estrelas

We had such a great experience with the…

We had such a great experience with the Sofology team in Peterborough! Huge shoutout to Jamie and Danielle for creating such an amazing atmosphere from the moment we walked in. There was absolutely no pressure to make a purchase – just a genuinely friendly conversation that felt more like a relaxed Sunday family dinner than being in a shop.

They were incredibly patient and understanding with all of our questions (and with our little one, who was only interested in the fluffy chair the whole time 😄). Thanks to their help, we ended up choosing amazing sofas that we will be enjoying in our new home.

Thank you for making the whole experience so comfortable and enjoyable – we really appreciate it

11 de abril de 2026
Avaliação não solicitada
logotipo da Sofology - Peterborough

Resposta da Sofology - Peterborough

Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait

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