Sofology - Peterborough Avaliações 2.164

Famida was an amazing sales person and talked us through everything

Excellent service from Ben! He made the whole process quick, easy, and actually enjoyable. We’re thrilled with our purchase and couldn't have asked for better assistance. Five stars!

Sai was so helpful, patient and knowledgeable. She was brilliant.
No pressure by staff when walking round.

Really helpful and friendly.

Sia was very helpful without being pushy or intrusive, she was very knowledgeable and gave us good advise.

A really pleasant experience with Sai. Never went for the hard sell and was extremely knowledgeable. Happy with the customer care I received.

Best Wishes

Had great service on both visits to the shop from Ben, Sai and Manager Ryan. We were unsure on which sofas to buy at first and had two rooms to consider buying for. It was nice not to feel rushed in choosing by staff. They dedicated their time to us and explained everything well.

Good range of products to choose from. And range of colours and different fabrics.
Salesman Jamie wasn’t pushy at all, went through all options and explained everything we needed to know. Walked away happy with our choice.

The sales person was lovely and very personable, all credit to her for her professionalism and communication skills whilst keeping a lovely light hearted sense of humour.

Friendly, informative and helpful
Supported through the process but not hard sell
Danielle and Ryan stood out but all staff great

Very friendly and helpful

Great experience with Sofology
Famida went above and beyond
So helpful and very patient with me while taking my time in choosing my sofa
Would have no hesitation in recommending Sofology

We wanted a new sofa but was stuck with getting access into our lounge . Along came sai the most helpful and polite person full of ideas to help us find the sofa the sofa which fitted , she never did the hard sell and worked with us .She makes a good coffee too .

Hadi was very knowledgeable and his attention and service to us as customers was excellent.

Sai was fantastic excellent customer service she was not pushy at all and has great product knowledge

We were welcomed. Hadi our customer representative was very patient and honest. He took his time to go through everything with us and looked at all options. Supported us to look at all colour choices carefully. Encouraged us to look in the natural light which was the best thing to do to help make our final decision. Then supported us with finalising our choices. We have two children and he was great with how he engaged with them. Made sure he went through our final decisions with us carefully to see we were happy. We have left feeling we have made the best decision. Grateful he was the person that served us

The service was excellent, the sales lady helped picture in our lives. Not pushy. Gave alternatives. Would recommend.

The sales team were not pressurizing at all. They explained the basics and then allowed you to get on with viewing.
Once decided the whole process was explained and choosing fabrics in the light or dark was a great idea.
We even went away to have a coffee to decide on final design, came back and the same sale chap was busy, but the team made us a coffee while we waited to place final order.
All in all a great experience and cannot wait to get the sofa.

Sai was fabulous

You’re sales assstance was good a her job