Sofology - Poole Avaliações 2.497

both staff members were very helpful. discussing options, colour and delivery options. Good experience which resulted in purchasing sofa

Everyone in store was very friendly and made lots of time for us, answering our questions, giving advice, and explaining everything thoroughly. Lovely sofas in store too!

We were greeted by Klaudia politely and warmly and she was keen to help us. The item we sought, ( a glass coffee table), was not on the shop floor but Klaudia suggested she look in "clearance" where a suitable item was found. We needed to check measurements at home, as the table was a bit bigger than we had planned, and confirmation would come later. I went to collect the table later and left the store a happy customer. In our opinion, Klaudia is an asset to that store.

Martin was non-pushy, knowledgeable and gave us plenty of options, coupled with an amazing deal made it a good purchase experience. (Oh and he.likes Beagles too!)

Great customer service

The sofa we bought was given rave reviews by the salesperson.

Good service. Delivery on time and friendly. Pleased with sofas

Brilliant service and experience. Understood exactly what we needed and helped us find the perfect sofas. Also flexible regarding both the finance method and delivery. Highly recommend this store!

I wasn’t pushed into buying my sofa but I was told everything I needed to know

Great range of comfy sofas, klaudia was super helpful and I can’t wait for delivery!

James was incredibly attentive without ever being pushy, which made the whole experience really comfortable and enjoyable when we were looking at sofas.

His knowledge about the different options was impressive and genuinely helpful and couldn’t have done more for us. It made a big difference to other experiences elsewhere.

A well laid out and welcoming look to the store, with very pleasant and helpful sales staff. A good range of products on display to try out and choose from. We were able to buy the right recliner for our room with the minimum of fuss.
Overall, a very satisfactory purchase experience.

Very attentive team and made it a very quick and easy process to purchase a sofa

Our salesman Martin was knowledgeable, helpful and polite, it made our decision process simpler and easier. The ordering process and options available were also straightforward. Overall experience A++

Vey helpful answered all my questions pleased with what I have ordered Thanks.

Martin was really helpful (I think that was his name)

It's too early to ask reviews. I have just ordered sofa. Awaiting delivery. How can I share my reviews without seeing sofa at my home?

But Many thanks to Clodia and Bernard to show us around when we visited the store..

Our experience was great. Claudia did an excellent job. Explained everything well. We are happy with the results.

Patient, helpful assistant who took time to understand and listen and avoided being pushy. Very good and can't wait to get my new sofas!