Sofology - Poole Avaliações 2.497

The salesman was very helpfull and easy to talk to. My wife & I were happy with the whole expereance.

Katie was super friendly and approachable, and helped us choose and purchase a sofa for our first home. She was very knowledgable on the sofas, and made the experience a very positive and enjoyable one.

If I could give zero stars I would......After waiting from ordering in October to delivery beginning of January the footstall was delivered damaged and returned....... .....Great quality control....Not, Then after chasing I am told I need to wait until March as it is handmade blah blah blah .....REALLY!!!!!! Not a great company.....Not cheap .....Customer service non existent .....Not happy ......If I knew then what I know now I would of gone elsewhere......6 months is NOT acceptable

Good service

James made me feel comfortable and approachable , I really hate it when sales people are pushy and he was far from that , explained everything and answered all my questions clearly . Would definitely go back .

Katie was great, helped answer all my questions that I had.

Great customer service Martin The sales

Friendly, helpful staff. No hard pressure sales just useful information. Very impressed.

Great service - everything really well explained - Linda in Poole was great - thanks

Klaudia was extremly helpful, knowledgable and personable without being pushy

A pleasant purchasing experience.
A good showroom atmosphere with very helpful and welcoming staff.
We made two trips to the store over three days and the warmth and helpfulness remained the same.
Linda and then Klaudia provided the information we needed and seemed to be quite open and straightforward about everything, which instilled us with confidence in our decision -making.
We just have to wait upon the delivery.

Great service from the store manager. Really talked me through all options available.

Katie,our assistant was great,helpful but not pushy..

Great choice of sofas and excellent service...competent and professional advice...overall so far 5 star

Outstanding, both from the service from Klaudia in the Poole branch and also from the two guys doing the delivery and set up. We could not be happier with our purchase - well worth the wait!

We weren't pressured or followed around the showroom but help was on hand when we needed it

Katie was knowledgeable about the product .
Gave us time to talk and decide .

The young lady was very good explaining all our options and extras that were available., and about the product. A very pleasant experience