Sofology - Stockton-on-Tees Avaliações 

Our experience was great ,salesman very very helpful and knowledgeable, made us both at ease while choosing our furniture.

Such a smoothe professional service

Teeside park store chloe was amazing very helpful and informative

It was your assistant that made the sale he was very knowledgeable about the stock and took time with me

Very professional. Left us browse at leasure and was able to purchase the sofas we liked very smoothly

Helpful advice. Well explained. Not too pushy

The staff were very helpful and knowledgeable about the sofas but were not pushy with a sale . They were also great with the kids while we were looking around the store.

Excellent customer service with no pressure sales

Friendly & helpful lady who served us. Quickly ordered & no pressure.

professional and helpful assistant.informative and polite.

The guy who sold us the sofa was brilliant, friendly warm and accommodating, couldn't recommend sofology enough, quality sofas

Tony the salesman was attentive and friendly, his knowledge was admiral.
Altogether a relaxing decision was made.

Customer service was great, detail known about sofa being purchased was great too

First time buyer, over the moon with my purchase, lovely clean store, friendly helpful staff, Garry was very helpful

The salesperson was knowledgeable, explained Everything well and made sure we were satisfied.

The customer service was 5 star from start to finish

Good service and easy to understand options with a wiee range of suites

Edit 18/08/26: After more back and forth, our order was cancelled and we received a full refund.

Got mislead during the purchase process, being told that the sofa would fit through the door since the backs and armrest could be broken down.
After two failed deliveries, lack of communication between Sofology and the delivery warehouse (turns out not all the backs come off), and multiple chases via phone and in-person at the store, we are left with no sofa and Sofology is not willing to waiver the cancellation fee (over £600). Now we have no sofa, it looks likely that we will be £600 out of pocket and I am 9 months pregnant. Terrible company that does not care about the wellbeing of their customers.
We will keep fighting to get the cancellation fee waivered. It is the least they could do as a goodwill gesture for all the stress, anxiety and disappointment they have caused a heavily pregnant woman and her family.
Unacceptable.

Very good customer and excellent quality products. Can't wait for our sofas to arrive.

Great customer service